simo

Plugged my Ipod in last night & a screen popped up saying Ipod software out of date, click to update. Did this and next screen said plug in Ipod. It was already & the Ipod screen showed an icon of a plug & socket.

Tried to unplug it & plug it back in but nothing. Comp screen showed update intro but nothing highlighted so I could only close it down. Now pressing the Ipod nothing works & only the plug & socket screen comes up. I have opened Itunes but again, the Ipod is not showing as available?

Help, I have nothing but trouble each time I try & update this or itunes

cheers Simon

ozzy

When you say it's plugged-in, is it plugged into a PC/Mac or the actual wall socket using the Apple power adapter?

It needs to be the later for the software upgrade to complete.

simo

oh great. Did not get one iirc as it charges from the PC. Will dig the box out to check tonight thou, thanks for your input

gazza-uk

you need to reset it, cant remember the procedure, check the owners manual

try this

1. Make sure that iPod is plugged into AC power or your Mac via FireWire. or usb on pc

2. Toggle the Hold switch on and off.

3. Press the Play/Pause and Menu buttons at the same time until the Apple logo appears onscreen.

4. The iPod has been reset.

mattbeef

No you dont it needs to be connected to the mains or via firewire to a computer so that it can complete the firmware update.

a reset wont do anything

gazza-uk

the ipods locked out, so the reset will work

mattbeef

no its not. Believe me i work for apple, meadowhall store to be presise. The firmware update needs to be completed by plugging it into the mains hence the symbol on the ipod

simo

I remembered this morning that I had a car charger for it so plugged it in, it did the update & all is now fine. Cheers all for your help

Simon