Why does my wireless router keep booting me offline?
14 February 2006, 10:05 AM
#1
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Why does my wireless router keep booting me offline?
Got myself a new Netgear 108Mbps DG834GT wireless ADSL router which I have connected to my laptop (running XP) via a Netgear WG511T PC card.
Every so often the internet connection drops off, even though the status window says :
Speed : 54Mbps
Signal Strength : Excellent
Status : Connected
Occassionally the web just won't connect and a re-boot of the router usually sorts it, but surely it shouldn;t be dropping off like this?
Any suggestions?
(I'm a bit ham-fisted with these sort of things btw
)
Every so often the internet connection drops off, even though the status window says :
Speed : 54Mbps
Signal Strength : Excellent
Status : Connected
Occassionally the web just won't connect and a re-boot of the router usually sorts it, but surely it shouldn;t be dropping off like this?
Any suggestions?
(I'm a bit ham-fisted with these sort of things btw
)
14 February 2006, 10:27 AM
#2
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Have you tried changing the channel of the router. Most of them have a default of 11, try chaning it to 7. It could be be you're getting interference from another router.
14 February 2006, 10:29 AM
#3
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Agree, I have had alot of problems recently on channel 11 with my D-Link and have switched to 10 and it is definately more stable.
14 February 2006, 10:33 AM
#4
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I've heard of a few problems with that particular router.
Some have tried upgrading the firmware to the latest one, some have found an older version that works great.
Changing Channels would be a good start though
Some have tried upgrading the firmware to the latest one, some have found an older version that works great.
Changing Channels would be a good start though
14 February 2006, 10:37 AM
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It sounds more like the internet connection is dropping out rather than the wireless ..
Can you hit the router's admin screen when it dies ?
Steve
Can you hit the router's admin screen when it dies ?
Steve
14 February 2006, 11:01 AM
#7
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Cheers for the suggestions guys....
How do I manually change to Channel 7? It keeps defaulting to 11
Bear with me, I'm not the most PC literate guy you'll ever meet!
How do I manually change to Channel 7? It keeps defaulting to 11
Bear with me, I'm not the most PC literate guy you'll ever meet!
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14 February 2006, 11:59 AM
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You need to login to your router
Normally it's 192.168.0.1 so type that in your browser.
Type in username and password for router (normally 'admin' and 'password')
Select Wireless LAN section and change channel
Normally it's 192.168.0.1 so type that in your browser.
Type in username and password for router (normally 'admin' and 'password'
)Select Wireless LAN section and change channel
14 February 2006, 01:16 PM
#9
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Originally Posted by jowl
You need to login to your router
Normally it's 192.168.0.1 so type that in your browser.
Type in username and password for router (normally 'admin' and 'password')
Select Wireless LAN section and change channel
Normally it's 192.168.0.1 so type that in your browser.
Type in username and password for router (normally 'admin' and 'password'
)Select Wireless LAN section and change channel
Thats me changed to channel 7, so I'll see if that makes a difference.
Also, my security appears to be disabled....
This is what I see.... what should the setting say?
14 February 2006, 06:35 PM
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Can anyone talk this neanderthal through setting up my security settings so that freeloaders don't piggyback my wireless, like someone is doing now I think...... 
15 February 2006, 07:32 AM
#12
talizman
You need to set security as WPA ("Advanced" on that screen), and select a pass phrase of at least ten characters - use some easy to remember phrase with no spaces. However, note that this will tie you to channel 6! But WEP is too easy to break. Make sure you've changed the router password, and make sure you turn SSID broadcast off. You also need to set the router so that it will only accept connections from set MAC addresses (use "ipconfig /all" in a DOS window to find the MAC address of the lappy if it's not on a sticker on it).
But in answer to the original question: it seems to be a fault with that router. Mine does it whenever a neighbour is accessing the net, even though he/she uses a different channel.
Edit: I forgot to say: you'll also need to set an SSID for your network. Again, pick a word or phrase up to (IIRC) 16 characters. Note that all passwords, phrases etc used are case-dependant!
M
You need to set security as WPA ("Advanced" on that screen), and select a pass phrase of at least ten characters - use some easy to remember phrase with no spaces. However, note that this will tie you to channel 6! But WEP is too easy to break. Make sure you've changed the router password, and make sure you turn SSID broadcast off. You also need to set the router so that it will only accept connections from set MAC addresses (use "ipconfig /all" in a DOS window to find the MAC address of the lappy if it's not on a sticker on it).
But in answer to the original question: it seems to be a fault with that router. Mine does it whenever a neighbour is accessing the net, even though he/she uses a different channel.
Edit: I forgot to say: you'll also need to set an SSID for your network. Again, pick a word or phrase up to (IIRC) 16 characters. Note that all passwords, phrases etc used are case-dependant!
M
Last edited by _Meridian_; 15 February 2006 at 07:37 AM.
15 February 2006, 05:22 PM
#15
My problems don't seem to be anywhere near as severe as some on that thread. About once every few weeks the thing will overheat and lock up. All the lights say everything is working, but the connections are all dead (I use it as a router/switch for my four machines, as well as a modem). This used to be an issue with the old wired DG834, but a firmware change finally fixed it.
But the DG834GT and the WG311T NICs I use seem to need a lot of care in how you point the aerials - you might need to try various point and tilt attempts to get good reception. You used to be able to get range extender aerials as well, which might help.
M
But the DG834GT and the WG311T NICs I use seem to need a lot of care in how you point the aerials - you might need to try various point and tilt attempts to get good reception. You used to be able to get range extender aerials as well, which might help.
M
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