Is BT lying?
16 September 2005, 08:26 AM
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Is BT lying?
heres the story, girlfriends family had 512k broadband off BT, worked fine for a year. BT upgrade the line to whatever speed, it stops working.
Ring up oh its the firmware patch blah blah blah.
Now theyve turned round and said because theyve upped the speed there too far from the exchange they have to downgrade.
I know ADSL requires users to be near an exhange, but is BT lying or.....
Si
Ring up oh its the firmware patch blah blah blah.
Now theyve turned round and said because theyve upped the speed there too far from the exchange they have to downgrade.
I know ADSL requires users to be near an exhange, but is BT lying or.....
Si
16 September 2005, 09:16 AM
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Plausible to me too. At least in this case they tried to upgrade and the line won't take the extra. In my case I had amassive, long drawn out fight to even get them to install ADSL as they said I *was too far from the exchange*. Even though all my neighbours had it installed and working ....
Dave
Dave
16 September 2005, 11:04 AM
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it all works on decible loss over the distance from exchange to the socket if there is any ****e cable in the route then your stuffed bt say theres no ally cable left in the ground but trust me theres tons of it still around the thresholds for 1mg are alot lower than 512k thats why 512k works fine and 1mg doesnt
16 September 2005, 11:53 AM
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Originally Posted by ChrisB
A downgrade back to 512 shouldn't be a problem. BT are saying they can't go back to that speed?
s
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16 September 2005, 06:33 PM
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I hope they have dropped your price as well as the speed.
Try this website, you may find an answer there.
http://www.adslguide.org.uk/
Try this website, you may find an answer there.
http://www.adslguide.org.uk/
16 September 2005, 07:40 PM
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If they're saying that you can't go back to 512k it's bollox. There's no reason you can't.
If you are using bt as your ISP, you best option is to quit. There are a lot better ISP's - the adslguide link above will help.
I use Plusnet and NEVER had a problem (and if you did change to them, dropping 'jandkatie' in the referal box would be great!)
If you are using bt as your ISP, you best option is to quit. There are a lot better ISP's - the adslguide link above will help.
I use Plusnet and NEVER had a problem (and if you did change to them, dropping 'jandkatie' in the referal box would be great!)
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