Iwan

I've had my 20" iMac G5 for a few months now, but so far I have been unable to successfully burn a DVD on it. It has a built in Superdrive which is a Mat****a UJ-825, the iMac has the latest updates applied.

The disks I'm trying to use are Datawrite 'Titanium' 4.7GB General Purpose 8x DVD-R, i successfully used many of these on my PC with internal Pioneer 108 DVD burner.

On the iMac, I'm using a copy of Roxio Toast Titanium ver 6.0.5 that someone lent me. In every case the source DVD (a backup movie burned onto the same sort of disk on my PC) is copied to the iMac fine, but there's always an error about 80% into burning the destination disk.

The drive reported an error:
Sense Key = HARDWARE ERROR
Sense Code = 0x03, 0x01

I've tried setting the burn speed at 'Best' and also 'x4', but keep getting the same error.

Any ideas?

class_A

Sounds like the drive is FUBAR but....
- Have you tried other DVD-R media?
- Have you tried authoring a regular DVD rather than doing a Disc Copy?
- Have you tried using something like BurnXFree or Disc Utility rather than a dodgy copy of Toast?

Iwan

Hi, it burns CD's ok directly from iTunes. Haven't tried authoring a DVD yet, or any other DVD-R media, but will do those next.

Will try BurnXFree also, cheers.

AllanB

You could also try the Apple branded DVDRs but it does sound like a hardware fault. You should be able to get the drive reapired or replaced under warrnaty but you may be without a machine for a little while whilst this is done.



AllanB

Iwan

I've only had this thing for 3 months and already had problems with it not accepting 1Gb memory modules, would be pretty hacked off if the superdrive was buggered too.

I bought it from Apple's online shop, does that mean I have to send it back to them or can I take it in to any Apple authorised dealers for warranty work?

Don't want to be without it really.

class_A

It can go back to any Apple Authorised Service Provider (including the people AllanB works for ). ASP finder page