Reinstalling Windows XP Home...
22 December 2004, 11:51 AM
#1
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Reinstalling Windows XP Home...
on a PC that had it pre installed from new & came with no Windows XP disc (Hewlett Packard pc). How does that work then??? 
Darren
Darren
22 December 2004, 11:58 AM
#2
Installation files on a disk partition or folder (could be hidden) and the activation code on a piece of card that came with the computer or on a sticker on the case?
Last edited by SJ_Skyline; 22 December 2004 at 12:02 PM. Reason: added the files could also be on a hidden/system folder somewhere.
22 December 2004, 12:04 PM
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Probably the same as Compaq - you should have a recovery CDROM with HP logos all over it. And as Rich said, the WinXP licence key will be on a sticker on the side or top or rear of the case.
PS. the CDROM relys on the recovery partition Rich mentioned too.
PS. the CDROM relys on the recovery partition Rich mentioned too.
22 December 2004, 12:04 PM
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Carrying on from above, if the files are stored locally then there is probably a folder called i386 lurking around somewhere with most of the files in it. So that is where I would start a search.
07 January 2005, 07:43 PM
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Originally Posted by SJ_Skyline
Carrying on from above, if the files are stored locally then there is probably a folder called i386 lurking around somewhere with most of the files in it. So that is where I would start a search.
I have the activation code & have found the i386 folder. Is it possible to reinstall Windows without the recovery disc? Also the folder is not on a separate partition so how do you go about formatting the hard drive?
Cheers,
Darren
07 January 2005, 10:43 PM
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I had a customer in to me last week with an HP machine.
Diagnosed a gubbed HDD.
The recovery files were in a FAT23 partition and could not be read.
HP won't honour the warranty until a full OS re-installation had been attempted.
HP ship their PC's without a recovery CD and i've since learned that the punter in question is being forced to purchase the CD at £30
even although i gave him a technicians report stating the HDD was gubbed.
Diagnosed a gubbed HDD.
The recovery files were in a FAT23 partition and could not be read.
HP won't honour the warranty until a full OS re-installation had been attempted.
HP ship their PC's without a recovery CD and i've since learned that the punter in question is being forced to purchase the CD at £30
even although i gave him a technicians report stating the HDD was gubbed.
08 January 2005, 11:54 AM
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Originally Posted by Scooby Dooby Blue
HP ship their PC's without a recovery CD and i've since learned that the punter in question is being forced to purchase the CD at £30 even although i gave him a technicians report stating the HDD was gubbed.
even although i gave him a technicians report stating the HDD was gubbed.
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