ScoobyDoo555

Can anybody help - they're locked to Vodafone. Need them network unlocked (I'm on O2)

May have been shafted on the web - will name and shame closer to a conclusion.

But in the meantime, I really need help.

Anybody?

Dan

class_A

Dan,

Who's your Voda service provider, Singlepoint or Vodafone Connect? You seem to have been waiting well over 2 weeks now You typically get charged for network unlock codes upfront, did anyone ask you about payment?

Have you been asking for an IMEI unlock code? The IMEI is your mobile phone serial number and doesn't have anything to do with your phone being locked to a particular network or service provider. Perhaps someone on the phone has misunderstood you.

Good luck on getting it sorted, wish I knew an "insider" who could sort it for you but all I can do is offer my 2p

Cheers,
Alex

ScoobyDoo555

Singlepoint - they're now offering me an SL65 as a free upgrade (normally an additional £60 each)

Can't make my mind up though this is now driving me to distraction

My mistake with the title. Soz.

U can use the IMEI number to obtain the network unlock code though.....

Dan

class_A

Yeah that's how you can "remote unlock" the latest Nokia's... I just imagined some well trained but low intelligence tier-1 call centre person would hear IMEI and think "illegally changing a phone's serial no."

Good luck with Singlepoint, from all accounts their customer service can be, er, challenging

ScoobyDoo555

SORTED!!!!

Got a refund from the company trying to unlock the phone - they'd been trying to get the codes but failed.

I, however, downloaded a little package and with the aid of a data lead, unlocked both phones this morning!!!

Well chuffed

Dan