Alas

Last couple months my laptop keeps crashing(blus screen then reboot) but it is only happening when I'm online. I use AOL 9. I've re-installed it etc but still happening.
Anyone heard of this one before.
Cheers
Alasdair

stevem2k

I think the clue is in the question somewhere.............

Alas

I know AOL is causing it and have reported it to them but no joy. What I wanted to know was had anyone else had the same problem and been able to fix it.
Is the clue in the question again

stevem2k

you could turn off the reboot on error , which *might* give you a clue as the which dll is causing the problem.

Control Panel > System > Advanced > Startup and Recovery ( untick the restart option )

BaldyMan

I'm guessing it's AOL 9 bugs.

This really F*cked me off with AOL - always make it look as if it's a hardware fault - not their precious software.

I'm a network engineer for a big telecoms company - and i still get some snotnose telling me i don't know what i'm doing.

I eneded up getting rid of anythin that had AOL in it - including the registry.

Then i re-installed the AOL 8 Broad Band pack that they sent with the kit - not had a problem since.

Hope this helps.

Alas

Cheers m8 I'll give that a go.
Always have a look at the errer report it wants to send to MS
usually minidump and sysdata files are mentioned. Means sod all to me though.
Alasdair

Alas

Yeh I was looking ta getting rid of aol but we don't have broadband here yet so was just trying to keep going till Mar 2005 when it arrives. Then change to another supplier.
Cheers
Alasdair