hoskib

iTrader: (1)

basically i don't know **** about computers, so i'll try to tell you whats up.

i use AOL to get an internet connection, the other day the connection keeps dropping and a prompt appears to reconnect. i do this and evey couple of minutes this keeps appearing.

remembering something i read about things installing themselves on your computer and redirecting your dialler to a premium rate no., i spot an icon in the network connections in the control panel that wasn't there before. click on the properties and the address is from casinoplaza or something like that. i get all panicky and delete it and now my computer won't dial up.

i've deleted then reinstalled AOL and when it tries to make connection it can't and a message saying ' unable to make carrier signal' appears.

any ideas guys?

molko

is this any help to you ? http://support.microsoft.com/default.aspx?kbid=306478

hoskib

iTrader: (1)

ah. not quite. following the step by step instructions is fine until i have to find about america online. can't find this in my uk version.

every thing else seems ok in regards to the modem being supported

bugger

hoskib

iTrader: (1)

oh FFS, gone thru the AOL help list and done what they recommend. no joy.

when i click to connect, it initializes the modem, dials up, connects to internet, connects to aol then drops and redials and the same thing happens again.

am i to assume the modem and driver is ok and the fault lies with AOL?

darlodge

Have you spoken with AOL tech support, they can be quite helpful sometimes

Darren

mj

it sounds like your computer's dial up settings, and AOL's are falling out at the username & password bit. Try reinstalling AOL, and re-enter your details to the letter.


Make sure you properley uninstall through the control panel.

hoskib

iTrader: (1)

cheers mate, got in touch and a guy talked me thru some steps. getting an error come up when i check the modem on the aol system info.

is this a driver problem or is the modem fooked? i think the modem is still working of sorts coz somethimes it conects to aol then a message comes up saying somethings gone wrong with the connection and when i close the window a box comes up saying 'you've been connected to the internet' for about 2 mins

is there any way of checking if either modem or driver is working ok, if so what should i be looking for?

cheers

mj

I don't think AOL will dial in to any other connection than an AOL server, so you might be dialling up to AOL in the first palce, then the dialler is switching over to the premium rate number. Does AOL just freeze up ?

To test your moden, got to freeserve,virgin,clara etc, and set up a free dial up, but for this you will need to connect through internet explorer, forget AOL altogether.

Diallers can be a ****** to find

Beer Good

Can't help with modem prob, but run Spybot search & destroy before long to get rid of premium rate diallers.

hoskib

iTrader: (1)

cheer guys, will give that a go tomorrow.

run the spybot and adaware programes and nothing turned up, also clear of viruses.

one problem though, how can i get onto freeserve etc if i can't make an internet connection? or can i dial up with out using AOL? sorry to be thick but it's all i've ever used!

mj

My neighbour had a dialler, S&D missed it, it wasn't until the number came through on the phone bill, and I could google for it that info became available on how to get rid. The info I got, was that there wasn't any info other than horrendous phone bills, so the PC got wiped.

How many users on the PC? have you got kids smart enough to set up a dial up through IE? - maybe to get around the parental settings of AOL?

hoskib

iTrader: (1)

nope just me uses the computer. nope no kids to speak of either.

everthing was working fine until PAFF, went to aol to sign on and no joy.

been looking for an excuse to buy a more up to date tower, this may be the ideal situation methinks!

mj

if there's only you that uses it then just bin AOL, tis a bag o' ****e anyway. you will still need to find the dialler, if that's the cause of the problem.

Have you properley uninstalled and reinstalled AOL?