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Why is my Internet connection so slow...

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Old 19 August 2004, 06:05 PM
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*Sonic*
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Default Why is my Internet connection so slow...

If I connect using a DSL router ?

It is so slow it is worse than dial up most of the time

However if I connect my PC direct to the Cable modem, it is blisteringly quick

Its on Telewest on a 1.5Mb connection

Any ideas anyone ?
Old 19 August 2004, 06:07 PM
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what other things are conected to your router mate

i have the same conection and its fine the only slow down i get is the uload and thats not to bad.
Old 19 August 2004, 06:09 PM
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the only thing I have connected to my router is my xbox which is switched off

Oh and my pc, occassionally I have another PC switched on too, but that is now off at the moment

THis is also my 4th router in as many weeks, all with exactly the same problem
Old 19 August 2004, 06:17 PM
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have you registered the mac addy for the router ( probably have if it working but may be a reason its slow )

how many mac addys have you got reistered with telewest.

also you could try reseting you cable modem whilst its conected to your router i remember my cable modem getting a memory and some times i had to ring telewest up to rest there end.

of the subject my xbox gamertag is mmnorth

what games do you play
Old 19 August 2004, 06:24 PM
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I dont have Xbox live (for some strange 'chipped' reason )

Telewest no longer use registered Mac Addressess (you cant even add them anymore)

this is 4 routers now, all been reset, firmware upgrades etc etc, telewest phoned, and they dont support routers
Old 19 August 2004, 06:30 PM
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sorry fella i dunno

have you installed any new hardware which could cause driver conflict with your router.

other than that mate im lost sorry
Old 19 August 2004, 06:47 PM
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the only thing I can think of, is that the router plugs into a hub upstairs, where my main pc is

I could try and eliminate that, to see if thats the cause of the problem, but im sure it affected my PC downstairs too

the Router is a Linksys DSL router, with 8 port built in switch

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Old 19 August 2004, 06:49 PM
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i have same router to mate

what do you have in the slots


is your main pc in the number highest number slot
Old 20 August 2004, 06:32 PM
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Im not sure to be honest havent checked

I will try it tho with my laptop
Old 20 August 2004, 06:46 PM
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Better get the IT support in Steve!

What speed network cards are you using - 10/100?

Or are you wireless and if so is it 54G?


My SMC Baricade is superb, does wired and wireless, 100 mbps, 54g, both PCs ( hard wired with 10/100 cards ) work fast.


What windows you on, what drivers / settings you useing, are all the bindings OK ?

Is the firewall on, any error checking etc.?

Worth a look.


Or shall I send Julian round to help!!!!!
Old 20 August 2004, 06:51 PM
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LOL @ sending Julian round

This is the 4th router I have had in as many weeks, keep sending the things back, my original one worked for 3 years flat out 24/7

Windows XP, etc etc, it works a treat plugged directly into the cable modem, but not if I plug into the router
Old 20 August 2004, 07:12 PM
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Could be that the MTU settings are wrong
Old 20 August 2004, 07:19 PM
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list the ip addresses and gateway addresses of each device on your network (and yup I wondered about the MTU meself...)
Old 20 August 2004, 07:45 PM
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MTU on the PC/internet settings or in the router?

If it's like mine, the router does all the handshake and transfer protocol stuff, although the PC looks after the MTU, black hole etc.

So if it worked on a direct connection to the cable modem, what would change going via router?

That's where the problem lies, something the router introduces, either settings, or other connections fighting for the bandwidth or overriding the main PC.

Have you tried powering the router down for a few minutes and then restarting it?
Old 20 August 2004, 07:54 PM
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Havent changed the MTU settings, its set to 1500 (default)

the only thing that changes going on the router, is my internal IP address, a small 4 port hub, and a long cat5 cable (but the 4 port hub & cat5 cable are plugged directly into the cable modem at the moment) so the only thing that is different is the router itself

Never bothered powering it down, as it is brand new out of the box

most of the time there is only my PC plugged in

this cant be the 4th faulty router (not all the same makes either)
Old 20 August 2004, 08:01 PM
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Have a read of this talks about MTU settings might help you

http://www.dslreports.com/faq/5793

Cheers Nick
Old 21 August 2004, 09:51 AM
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MTU should be around 1460 IIRC?

Pwoer down the router for a minute and retry.


Are you using inbuilt DNS or DHCP for the PC to router , router to outside world ? Maybe NAT issue?
Old 21 August 2004, 10:24 AM
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i still have my old router, been using that this morning, but constant disconnects on newsgroups, but the speed is so so

reflashed my new router, got it back working again, and currently using that with MTU set to 1492 (what it was on my old router) its sort of ok, fits & starts, and occasionally my laptop loses all network connectivity, but then its a works one, filled with all kinds of stuff to break things

it would appear that lots of people have these kind of problems, and not just with linksys, and firmware updates, or downgrades can sometimes cure the problems

getting rid of the internet all together seems like the only real cure
Old 23 August 2004, 10:08 PM
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Just an FYI - I have changed my MTU setting on BT broadband to 1500 and the fecking thing is twice as fast now
Old 24 August 2004, 02:18 PM
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i have BB and its slow speed 28.kbps or if i'm lucky 288.0kbps (happens once a blue moon)
the thing is that my location is too far from the exchange.and every 3-4 minutes my connection gets unpluged
so if i download something i HAVE to use getright

any tips to speed things up, or at least keep the connection going.

PS. whats a router? and what does it do?

using fairdadsl (makes any difference?)

taken from bt website

Our initial test on your line suggests that you should be able to have an ADSL broadband service that provides up to 512Kbps download speed, but the upstream bandwidth will vary according to the length of your telephone line. It will not be possible to provide the 1Mbps or 2Mbps ADSL broadband services.

If you decide to place an order, a further test will be performed to confirm if your line is suitable, and if so for what speed of service.
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