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Getting ADSL BB installed

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Old 02 August 2004, 05:23 PM
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Big Col
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Default Getting ADSL BB installed

Hello

According to the BT website and adslguide.org.uk my exchange will finally be ADSL enabled on Aug 4th. Can I take this as 100% correct and go ahead with the set-up?

I don't want to enter into a contract with an ISP and then find out my exchange hasn't been upgraded.

Anyone else been in this situation? What did you do? Wait until a neighbour gets it first?
Old 02 August 2004, 05:25 PM
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suba
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you cant enter into a contract with any ISP if you cant get ADSL! you can do a check at the ISP website if you can get ADSL with them.
Old 02 August 2004, 05:31 PM
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Figment
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As suba says, first thing ISP does when you apply is check whether ADSL is available on your exchange/number. Application will not proceed unless it is.
Old 02 August 2004, 05:55 PM
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Big Col
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OK cheers

I guess I'm just so used to getting crap service in this country that I'm expecting things to go wrong. i.e.

me - my BB doesn't work
ISP - well it should
BT - yes your exchange is ADSL enabled
BT (after 5th call) - no your exchange is NOT enabled. We were on holiday that week. Sorry. Might get it done by Christmas
me - i'm not paying mr ISP
ISP - oh yes you are. It's not our fault
etc
etc..

lmao
Old 02 August 2004, 08:46 PM
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BT are under a lot of pressure from the government to roll out BB as quickly as poss. Their timescale is probably accurate unless something goes badly wrong.

M
Old 02 August 2004, 11:20 PM
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Diesel
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...and then BT tell me they have activated my ADSL at the exchange and I plug in the modem and nothing happens. I proceed to tear my PC apart as they say it is DEFINITLELY on. 2 weeks later they go 'oops sorry' and flick the switch! I go mental!

Dont trust the burgers!
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