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PC switching itself off - when on internet??

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Old 22 May 2004, 01:29 PM
  #1  
jon17
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Unhappy PC switching itself off - when on internet??

As title suggests, the damn thing will turn off whilst i'm on the internet.

Please help before I throw the computer out of the nearest window!!

cheers...
Old 22 May 2004, 01:45 PM
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FrenchBoy
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Could be many things Jon.

First, check your power settings. make sure the pc isnt set to turn itself off after any inactivity.

Secondly, check for viruses. a couple of the major viruses that were going around a few months back actually restarted your machine.

if its none of the above then you might want to check power supply is connected properly to your disks, you may have a loose connection.
Old 22 May 2004, 02:30 PM
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jbryant
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Red face

Originally Posted by FrenchBoy
Could be many things Jon.

Secondly, check for viruses. a couple of the major viruses that were going around a few months back actually restarted your machine.
Definitely agree with this - sounds like virus activity, though if you are infected with one of the later viruses surrounding the recent MS vulnerabilities, you wouldn't just be rebooting when the machine is online - I think the reboots are random and very very frequent!

Joolz
Old 22 May 2004, 02:33 PM
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Sounds like the sasser if its started recently.
Patch it up, i think its patch MS04-11, oh and make sure ur virus checker is up to date.
Old 24 May 2004, 12:30 PM
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Along the virus theme...

Are you getting a system message before the machine shuts down?
A few of the recent virii give you 60second shutdown warning. They seem to be triggered by online activity or antivirus start-up.

If you can:

1) Update your virus definitions
2) Disable System Restore (unless using Win2K)
3) Reboot in safe mode
4) Run anti-virus software to remove infection


Paul
Old 24 May 2004, 11:21 PM
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The Romping Armadillo
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The other possibility, your not with Telewests blueyonder broadband and using a particular USB cable modem which they supplied but I cant remember the make of it. A few people I know have had the problem that the computer shuts down without warning after approx 5mins of being on the net. Its due to a new software patch they rolled out recently, all the details will be on the Blueyonder support pages along with its fix.
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