mark@wrx

I've just had XP put on my computer after it crashed big time and lost all my documents. I've got the internet (really) and incoming e-mails sorted but can't get the outgoing mail sorted. I've tried to make sure that all the info is correct regarding the "pop" information but am getting the error message
"Protocal SMTP, Port 25 Secure(882), No, Error number: 0x800CCC0F"

Can someone give me an idea as to what I may be doing wrong, please.

TopBanana

That's a disconnection error. Is your modem flaky / hanging up?

mark@wrx

No, I was still connected to the net throughout.

jason4656

its a while since i used outlook but, it could be that you need to select my server requires authentication, and tick use same details as logon, similar to that anyway, was a common error when connecting to mail server, also did u install zone alarm? or a firewall? if so did u add the mail server as a trusted zone? also did u double check your pop settings? smtp and pop3 server name? just a few things to consider

TopBanana

I'd speak to your ISP then. It might be something to do with authentication. Difficult to say without being in front of your PC.

mark@wrx

Thanks guys, got it sorted now. In the ingoing and outgoing mail addresses i'd got "pop" in both boxes when the outgoing should have been SMTP.