Fig

I have applied for ADSL on a newly installed business line. Dear BT have rejected the application saying that ADSL is already provided on the line.

Is there any way I can discover who this phantom supplier is?

TIA

zhastaph

We had the same prob with the gas, and BG couldn't (wouldn't) tell us who woz actually supplying it.

We were told to phone transco.


Not much help, but it might make you feel better

boxst

Hello

Try again with an ISP like Zen. Place a "manual" order and they might be able to help.

Steve.

Fig

Spoken to BT and the service provider today - seems the order is progressing as expected

jjones

goto www.bt.com/broadband

band your telephone number in the checker box on the bottom right hand corner.

when the little window pops up telling you the result, right click it and select view source

look for the word: BT_ADSL_CODE

this is followed by four letters.

1st letter - whether you can get 1or2mb service (g,a,r (green red amber)
2nd letter - 512 service
3rd letter - exchange status - A - ADSL enabled exchange
4th letter - z = standard line, A = ADSL enabled line

Fig

BT_ADSL_CODE=AAER

jjones

the R stands for:

R » An order for ADSL has been registered with BT Wholesale, by
an ISP, for the specified line.

ChrisB

Very interesting to know that

Fig

Thanks jjones, I checked with BT again and the only order registered is the one I placed through my ISP, so not quite sure what's going on.

jjones

Full code list. thanks to N1cks off adslguide.org.uk for providing it




1st Letter - Availability of 1 or 2 Megabits

Options: G A R [3]

G » Estimation based on the distance from the exchange suggests
that it is likely that the specified line will be capable of receiving ADSL at
speeds of 1 or 2 megabits per second.

A » Due to the distance from the exchange, it is borderline whether
the specified line will be be capable of receiving ADSL at speeds of 1 or
2 megabits per second.

R » Due to the distance from the exchange, it is unlikely that
the specified line will be capable of receiving ADSL at speeds of 1 or 2
megabits per second.


2nd Letter - Availability of 512 Kilobits

Options: G A R [3]

G » Estimation based on the distance from the exchange suggests
that it is likely that the specified line will be capable of receiving ADSL at
a speed of 512 kilobits per second.

A » Due to the distance from the exchange, it is borderline whether
the specified line will be capable of receiving ADSL at a speed of 512
kilobits per second.

R » Due to the distance from the exchange, it is unlikely that
the specified line will be capable of receiving ADSL at a speed of 512
kilobits per second.


3rd Letter - Exchange Upgrade Status

Options: E F H N P R [6]

E » The exchange, to which the specified line is attached, has been
upgraded to support ADSL.

F » The exchange, to which the specified line is attached, is scheduled
for a future viability review by BT Wholesale.

H » The exchange, to which the specified line is attached, has been
deemed not commercially viable for upgrade by BT Wholesale. It is
therefore highly unlikely that the exchange will be upgraded to
support ADSL.

N » The exchange, to which the specified line is attached has not been
upgraded to support ADSL and BT Wholesale currently have no
plans to upgrade it. No trigger level, meaning that it is unlikely that
the exchange will be upgraded anytime soon.

P » The exchange, to which the specified line is attached, has not been
upgraded to support ADSL. However, the BT Wholesale trigger
level has been met and it is likely that the exchange will be
upgraded shortly.

R » The exchange, to which the specified line is attached, has not yet
been upgraded to support ADSL. However, BT Wholesale have
placed it in their pre-registration scheme and a trigger level for
activation has been set. If met, it is highly likely that the exchange
will be upgraded.

4th Letter - Line Specific Information

Options: A B D E F I O P R T V Z [12]

A » ADSL is enabled on the specified line.

B » Home Highway ISDN, which is incompatible with ADSL, has
been detected on the specified line.

D » DDI, which is incompatible with ADSL, has been detected on
the specified line.

E » DACS, which is incompatible with ADSL, has been detected on
the specified line.

F » Optical Fibre, which is incompatible with ADSL, has been
detected on the specified line.

I » ISDN, which is incompatible with ADSL, has been detected on
the specified line.

O » An incompatible service has been detected on the specified line.

P » the specified line is incompatible with ADSL.

R » An order for ADSL has been registered with BT Wholesale, by
an ISP, for the specified line.

T » TPON, which is incompatible with ADSL, has been detected on
the specified line.

V » FeatureNet, which is incompatible with ADSL, has been
detected on the specified line.

Z » No incompatible services have been detected on the specified line.