Problem with Epson Photo RX500
18 December 2003, 11:41 AM
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I've just bought an Epson Stylus Photo RX500 printer. When I try to scan I get a message saying "epson scan cannot be started". I spoke to the help desk and they told me to uninstall the program via the Device Manager. It then worked OK until I turned off the printer. When I turn it on again and try to scan I am back to square one.
I've been thro' this umpteen times but always the same result. After 3 more calls to epson they concluded that it is a windows XP glitch wherein the PC does not save the scan program (well I never!!)
I've been on to the Windows web site but no mention of this problem and no updates for it.
Can anybody out there help?
I've been thro' this umpteen times but always the same result. After 3 more calls to epson they concluded that it is a windows XP glitch wherein the PC does not save the scan program (well I never!!)
I've been on to the Windows web site but no mention of this problem and no updates for it.
Can anybody out there help?
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