I'm running Windows XP, with Norton antivirus, and Zone Alert.

My problem is that my PC won't shut down when I tell it to.......I simply get a message telling me "Can't shut down. To shut down now click on "end now" but any data stored may be lost" or something like that.

Why would it do that, and how can I stop it?

Cheers guys,
Alcazar(Mystified)

 

Best thing i'd suggest is to copy the exact message in to google - and search for clues there....

Jza

 

Basically means that, when trying to shutdown, an application refused to close (or took longer than the 20 or so seconds XP allows each to get out of the way!) The message window will tell you which app is misbehaving.

 

My guess is its Norton
Check to see if you have Auto-update running, disable and try again to shut down

 

I HAVE got auto update running....it's just asked me to download updates.
Will that do it then?
It doesn't tell me it's running as a programme along the bottom, so how am I supposed to know. Stupid thing![img]images/smilies/mad.gif[/img]
Alcazar