Lycos Domains
03 April 2003, 08:29 AM
#3
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Finally managed to get their phone number after resorting to yell.co.uk 
and getting their number from the head office.
Just a note to (IMO) avoid these people like the plague. Their support is possibly the worst I have ever had the misfortune to come across.
The woman on the end of the line, we'll call her Janet (
), is possibly the most incompetent, unknowledgeable, irrate & unhelpful person I have dealt with. Doesn't even know the difference bewtween OE and IE 
I have now been without email forwarding for over a week with no resolution in sight. What should be a simple task of them ensuring that their email forwarding sends my domain mail to the address I specified has become farcical.
Aaah, that feels better
Is there anyway I can get away from these fools ? and move my domain under the control of someone else ? I still have 2 more years with them
and getting their number from the head office.Just a note to (IMO) avoid these people like the plague. Their support is possibly the worst I have ever had the misfortune to come across.
The woman on the end of the line, we'll call her Janet (
), is possibly the most incompetent, unknowledgeable, irrate & unhelpful person I have dealt with. Doesn't even know the difference bewtween OE and IE I have now been without email forwarding for over a week with no resolution in sight. What should be a simple task of them ensuring that their email forwarding sends my domain mail to the address I specified has become farcical.
Aaah, that feels better
Is there anyway I can get away from these fools ? and move my domain under the control of someone else ? I still have 2 more years with them
03 April 2003, 09:05 AM
#4
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Location: Kingston ( Surrey, not Jamaica )
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Just move the domain ... the new hosts will handle the transfer - although if you have not had it with lycos for long there may be a transfer-out fee.
I use www.host-plus.net, and they've been helpful and flexible.
Cheers
Steve
I use www.host-plus.net, and they've been helpful and flexible.
Cheers
Steve
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