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Unistallation of unwanted programmes

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Old 06 February 2003, 09:32 AM
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mj
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which part of the start menu is it in?
Old 06 February 2003, 11:36 AM
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anyone???
Old 06 February 2003, 11:38 AM
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i'm lost.
where is it stored on your hard drive?
Old 06 February 2003, 11:43 AM
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Question

click on 'start' then 'run' type in 'msconfig' then click 'OK', then click on 'start up' it is in there where you can tick the boxes for what icons you want showing on start up, ( could have got the terminology slightly wrong is that in the software then??
Old 06 February 2003, 11:56 AM
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still lost, is it a screen that appers as ite pc boots or is it an entry that apears when you click start? and if so is it in the lower half of the start menu with run,help etc, or on the top half?
Old 06 February 2003, 12:56 PM
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lower left hand side of screen, click on start a menu appears 'run' is third up from the bottom.
Old 06 February 2003, 01:04 PM
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thanks, I know where the run command is.

what i am asking you is "WHERE IS THE FCUKIN ICON LOCATED FOR THE DODGY PROGRAM YOU WANT TO GET RID OF?"

apologies for shouting



Old 06 February 2003, 01:08 PM
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ok you have clicked on 'run' type in 'msconfig' in that horizontal box, click on OK this brings up system configuration utility, click on start up its in there..
Old 06 February 2003, 01:28 PM
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bangs head on desk several times...

Right, lets start again.

You have a **** site dialup that you want to get rid of, yes?
Old 06 February 2003, 01:30 PM
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what happens when you right click the icon?
Old 06 February 2003, 01:33 PM
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it comes up with ''what's this?''
Old 06 February 2003, 01:37 PM
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press the following keys together [ ctrl alt delete ] just do it once though.

the task manager will appear - is there anything in there that sounds like it might be the dialler?
Old 06 February 2003, 01:43 PM
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don't know this is what comes up:AOL,explorer,realplay,find fast,osa,optimize,wkcalrem,systray,rundll,E_s10ic2 ,rnaapp,aoltray what do you think??
Old 06 February 2003, 01:52 PM
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just got to add/remove programs in control panel, and remove it!
Old 06 February 2003, 01:53 PM
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select a task and click end process/task one by one until the icon dissapears from the taskbar.

close the tasks in this order:

E_s10ic2,optimize,osa,wkcalrem,AOL,realplay,find fast,aoltray,rnaapp


DO NOT CLOSE EXPLORER ,SYSTRAY OR RUNDLL.

make a note of which task gets rid of the dialler icon.
Old 06 February 2003, 02:11 PM
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it keeps installing itself even when you have uninstalled it.
Done that, what you told me to type in has gone but the other programes are still there, next to the tick box is c:\program files\dialer\uk video2\uk video 2/noconnect
Old 06 February 2003, 02:15 PM
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try what christian says -
start/settings/control panel/add remove programmes

is it listed in there?

i had assumed you had already done this when you said you had uninstalled it.
Old 06 February 2003, 02:27 PM
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You might want to disconnect and then remove it
just a thought
Old 06 February 2003, 02:30 PM
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they have been deleted from the control panel etc but they are still where they were..
Old 06 February 2003, 02:35 PM
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Rasher -

is there an uninstaller in the dialer file?

Old 06 February 2003, 02:37 PM
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where would I find that?
Old 06 February 2003, 02:49 PM
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copy and paste the line below into the adress bar in internet explorer - or are you on AOL - if so paste it into the adress bar in my documents


c:\program files\dialer
Old 06 February 2003, 03:00 PM
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it's not happening mate must be doing something wrong
Old 06 February 2003, 03:02 PM
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paste it into the start/run command then

or use windows explorer
Old 06 February 2003, 03:06 PM
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the window in AOL hasn't highlihted the cut or paste
Old 06 February 2003, 03:10 PM
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this is a wind up - ok, you got me
Old 06 February 2003, 03:38 PM
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no i'm just not very good with computers
Old 06 February 2003, 03:47 PM
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ok,

forget AOL.I did say if you were on AOL to do this.

or are you on AOL - if so paste it into the adress bar in my documents

do this:
open up your my documents folder.

type c:\program files\dialer into the adress bar and hit the return key.

this should take you straight to the folder which contains the dialer programme.

now look in the folder for anything called uninstall.

Old 06 February 2003, 04:16 PM
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now looked in there nothing with unistall just things like:datainst, dr watson ,font view etc sorry
Old 06 February 2003, 04:34 PM
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i think somethings going seriousley wrong here.

to have seen dr watson you must be looking in the main windows folder.

what operating system are you using?



try this :

double click the "my computer" icon on the desktop.

then double click the icon for the c: drive

double click the folder called program files . note : there may be nothing to see here, look for some text that says "show files" and click it.

look for a folder called dialer and double click to open it.


now look for an uninstaller.



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