anyone got it?
if so marks out of ten.
ten being the best possible thing scince scoobynet.

 

9


mark

Wouldnt be without it now

 

I'd like to answer both halves of that question separately:

BT: 3/10
Broadband: 10/10.

I'll never go back to being without the service, at least not voluntarily. Trouble it, BT have done their best to deprive me of email and web space, and they periodically disconnect me from the 'net completely. I have a business connection too, which I'd have thought should be better.

Not sure whether anyone else is actually any more reliable, though

A.

(my 1000th post - wahey!)

 

broadband great but wouldnt advise bt im with bt and got 3 other people to go on it and all of us have problems and **** customer service advise telewest if you can get it

 

Andy,

I think the main difference between the business connection and the home user accounts is the contention ratio. I have yet to date to see an ISP which offers guaranteed uptime with an SLA on DSL. However I have not looked into that for a few months.

Ian

 

Ian: you're right, the main difference is the contention ratio. I get 20:1 (and it never even feels that slow), consumer service is 50:1. The other main difference is that I get a proper Ethernet router instead of the nasty USB thing.

Guaranteed uptime is one thing - although I've lost count of the number of times the email server has become unavailable. Destroying my web site because of a problem with my account that they couldn't identify (let alone fix) is another. The final insult was the fact that the monkey who eventually replied to my letter of complaint obviously hadn't even read it [img]images/smilies/mad.gif[/img]

A.