Sc00by P1

When I try and restart or shutdown, all I`m getting is "Windows is shutting down"! I left it for an hour last night and it still had not shutdown.

Also, when I boot, restart or shutdown, no Microsoft music/jingle??

Any clues??

Cheers

Dirty_Den

Possibly a problem with your ACPI drivers, BIOS settings or maybe even a problem with the Windows install/disc.

Have you tried a reinstall of windows, a scandisk/defrag and checked your system to see if there are any conflcts in the device manager?

How old is the PC?

Den

Sc00by P1

No, I haven`t yet mate, Just found out form mark_h I`m infected with W32.Supova.B.worm. Don`t know if that will affect it?
I`ll take ur advice.
Cheers Dirty
Steve

Dirty_Den

Steve - dunno, perhaps one of the guys on here who deal with networks, desktop support etc might be able to help more (I work in software development, so am not as clued up on that sort of thing as they would be).

You could always check the Symantec website, in the virus encyclopedia to see what the details of that virus are.

Den



[Edited by Dirty_Den - 11/29/2002 9:06:31 PM]

Cougar

What OS you running??? if you are running 98SE you need the shutdown patch if you think you need it type 'windows 98 SE Shutdown patch' into google or one of the other search engines

Pete

Foot_Tapper

Hi Scoob P1, i have a copy of the shutdown patch if needed.
Get rid of the virus first m8.

Sc00by P1

Cheers Lads,

No, I`m using XP. Got rid of the worm, but op`s still playing up. I`ve tried re-installing but still won`t shut down??

Steve

darlodge

Steve,

Try enabling APM (Advance Power Managment within Power Options in the Control Panel.

Microsoft Knowledge Base Article - 310117

Hope this helps

Darren

darlodge

Also, for you sound problem,

Enter the Control Panel and click on Sounds and Audio devices. Select Sounds tab and set you sound scheme to Windows default.

Darren