Extended SMTP (ESMTP) Inbound.
#1
Hi,
I am using ISA -> ISA MSG SCREENER -> Exchange 2000
We are experiencing problems when people are trying to send us email using ESMTP. If they change to use normal SMTP the email arrives, just not on Extended SMTP. We can email them.
Any solutions? anyone know why this is happening?
Regards,
Christian
I am using ISA -> ISA MSG SCREENER -> Exchange 2000
We are experiencing problems when people are trying to send us email using ESMTP. If they change to use normal SMTP the email arrives, just not on Extended SMTP. We can email them.
Any solutions? anyone know why this is happening?
Regards,
Christian
#4
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Location: Warwickshire, UK
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Don't know the answer Christian but for ISA and Exchange I use these resources: -
ISAServer.org
ISA by Bill
MSExchange.org
Exchange by Bill
Good luck!
Cheers
Matt
ISAServer.org
ISA by Bill
MSExchange.org
Exchange by Bill
Good luck!
Cheers
Matt
#5
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Either the client or server is broken.
The client will say EHLO, to which the server will respond with a success (it understands and supports ESMTP) or failure code (unknown command). If the client sees the failure code, it should fall back to SMTP and say HELO.
So either the client isn't falling back to SMTP, or the server isn't responding correctly - I've seen some servers that just close the connection if they receive an unknown command.
The client will say EHLO, to which the server will respond with a success (it understands and supports ESMTP) or failure code (unknown command). If the client sees the failure code, it should fall back to SMTP and say HELO.
So either the client isn't falling back to SMTP, or the server isn't responding correctly - I've seen some servers that just close the connection if they receive an unknown command.
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