Brun

When tyring to register the above i keep getting this
DHCP release/renew failed.
Does anyone have a clue? It's really getting on my nerves, and i'm on the verge of telling NTL where to stick their cable!

super_si

what were doing, tell NTl were to go

Si

ChrisS/P1

Had the same problem when I tried to register last November.
Had to phone Tech Support on 0845 6500121 to get it sorted.
No probs since.

Brun

I'll give that a stab in the morning. I would assume that that number is £1/min?

ChrisS/P1

Also, make sure your firewall isn't blocking DHCP requests via SVCHOST.EXE.
NTL send a message every 4 hours to release / renew your IP address.

ChrisS/P1

Calls are charged at

Mon - Fri 8am to 6pm = 3.95p per minute
Mon - Fri 6pm - 8am = 1.48p per minute
Sat - Sun = 1p per minute.

super_si

we've had loads problems, one time it was DNS error another time it just said server wasnt there. Rang NTL, "oh yes sir there has being a Major server crash, try tomorrow".

rang up tech support denied it saying she was basically lying!

Just dont know any other people offering it appart from BT in the area

Si

Brun

I'm on!!!!!!! Thanks for your help everyone. What it came down to was the crossover plugged into the back of the set top box. Basically, it didn't need one. So it was down to the ***** who installed it.
PS - everthing is soooooo much faster!