Amazon fail to deliver my copy of GTA 5
18 November 2014, 07:14 PM
#1
Amazon fail to deliver my copy of GTA 5
Ordered for the Xbox One for my son's birthday and paid extra for it to be delivered today.
No bloody sign of it and no tracking information.
After being passed to a call centre in Bangladesh or somewhere, where the guy barely spoke English, not much further forward either.
Not a happy bunny. 
No bloody sign of it and no tracking information.
After being passed to a call centre in Bangladesh or somewhere, where the guy barely spoke English, not much further forward either.
Each order has an estimated delivery date by which the parcel should be delivered. If a parcel hasn't arrived by then, we'll ask you to wait a little longer in case of unexpected and/or unforeseen delays. How long we'll ask you to wait is calculated based on the delivery method you chose.
For your order #205-1827595-0233953 we won't ask you to wait beyond 21 November 2014. We ask you to wait until then because this order may reach you before a replacement order would. Creating a replacement order at this stage may result in you having to return one of the items. We'd expect your order to have been delivered by this date.
For your order #205-1827595-0233953 we won't ask you to wait beyond 21 November 2014. We ask you to wait until then because this order may reach you before a replacement order would. Creating a replacement order at this stage may result in you having to return one of the items. We'd expect your order to have been delivered by this date.
24 November 2014, 08:28 PM
#5
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Mine came ok but mate got his on the 18th from tesco for £42. Admittedly did get £6 on price protection so actuslly ended up as £38.
OP not sure why you paid extra for release day delivery as standard delivery includes this as part of pre order deal. Unless you ordered very last minute?
OP not sure why you paid extra for release day delivery as standard delivery includes this as part of pre order deal. Unless you ordered very last minute?
03 December 2014, 01:32 AM
#7
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Ask amazon to refund the carriage as you paid extra for delivery and it didnt arrive in time.
TBH i have always found their customer service to be very good and they have always resolved issues quickly and to my satisfaction
TBH i have always found their customer service to be very good and they have always resolved issues quickly and to my satisfaction
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05 December 2014, 12:12 PM
#10
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usually they are excellent even delivering stuff on a Sunday. They've not delivered next day twice in the last 2 weeks (post is getting busy I imagine) and on both occasions they have extended my Prime membership for an extra month as compensation.
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