Why can't I get into the Microsoft store?
#3
Been onto MS.
They took remote control of my computer, ran a scan, told me I have 83 viruses and asked for £65 to remove them....before I can instal 8.1.
I have a feeling I'm being scammed.
I have both Sophos and McAfee (free version of the latter), but the MS guy says they are working against each other and I can't remove McAfee.....it doesn't show up in the list of programmes for a start!
Seems I'm not the only one with THAT problem either.......
They took remote control of my computer, ran a scan, told me I have 83 viruses and asked for £65 to remove them....before I can instal 8.1.
I have a feeling I'm being scammed.
I have both Sophos and McAfee (free version of the latter), but the MS guy says they are working against each other and I can't remove McAfee.....it doesn't show up in the list of programmes for a start!
Seems I'm not the only one with THAT problem either.......
Last edited by alcazar; 08 June 2014 at 10:40 AM.
#5
Scooby Regular
Been onto MS.
They took remote control of my computer, ran a scan, told me I have 83 viruses and asked for £65 to remove them....before I can instal 8.1.
I have a feeling I'm being scammed.
I have both Sophos and McAfee (free version of the latter), but the MS guy says they are working against each other and I can't remove McAfee.....it doesn't show up in the list of programmes for a start!
Seems I'm not the only one with THAT problem either.......
They took remote control of my computer, ran a scan, told me I have 83 viruses and asked for £65 to remove them....before I can instal 8.1.
I have a feeling I'm being scammed.
I have both Sophos and McAfee (free version of the latter), but the MS guy says they are working against each other and I can't remove McAfee.....it doesn't show up in the list of programmes for a start!
Seems I'm not the only one with THAT problem either.......
#6
I know it can be a PITA but as the computer new can you not just do a total reformat and start again. My window 7 laptop upgraded to 8.0 then 8.1 has only the windows defender anti virus not had any issues with it.
#7
Scooby Regular
Agreed, needs a total low level format/re-partition
Even then I heard one of the top MS security guys say you can not 100% guarantee removal of the really sophisticated root kits
Even then I heard one of the top MS security guys say you can not 100% guarantee removal of the really sophisticated root kits
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#12
Been back onto them. They had control of it for 2 hrs 23 mins this morning and FINALLY made it download the upgrade!!!!
Apparently the app was blocked, but I didn't understand why.
So it's now running 8.1....lets hope it's better than 8. I'll spend some time on it this evening getting all my websites loaded into favourites and trying to find my way round it.
I've still not found out how to shut it down other than by going into "settings".
There should be a tutorial somewhere, but the one I found wasn't up to much.
Apparently the app was blocked, but I didn't understand why.
So it's now running 8.1....lets hope it's better than 8. I'll spend some time on it this evening getting all my websites loaded into favourites and trying to find my way round it.
I've still not found out how to shut it down other than by going into "settings".
There should be a tutorial somewhere, but the one I found wasn't up to much.
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