Current site issues - a concerned subsciber writes!
12 October 2008, 02:01 PM
#1
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Mar 2004
Location: .
Posts: 20,035
Likes: 0
Received 0 Likes
on
0 Posts
Current site issues - a concerned subscriber writes!
OK I am writing this with no axe to grind, but as a concerned user and paid subscriber to Scoobynet.
Currently we have three major bugs on the site:
1) Search does not work properly - returns blank page with the words 'search provided by Internet Brands'
2) The site since this time yesterday has been running very very slowly on and off
3) The 'go to last post' button does not for the main work and has been this way for about 2 weeks
While none of these are 'life threatening' together they amount to a serious dent in the usability of Scoobynet.
Factor in that in the last 2 months the search was offline for about a week and we had about 10 days of 404 page not found errors when posting and threads going missing altogether and it is hard not to feel there is a pattern emerging.
As I said I have no axe to grind, I just think that for the most part this site is extremely good and very useful and it saddens me to see things apparently start to fall apart. I also purchased my subscription solely to use the search which currently I can't or not the way I should be able to. I know it's only £5 and I know things go wrong, but there seems to be a complete lack of response in this forum to bugs and issues just recently.
My fundamental problem is I don't understand why you would purchase a site like this and then seem happy to let it go to rack and ruin.
Please take this in the spirit in which it is intended, I am not moaning for the sake of it, just want SN to be back where it should be - fully working and great once again.
Currently we have three major bugs on the site:
1) Search does not work properly - returns blank page with the words 'search provided by Internet Brands'
2) The site since this time yesterday has been running very very slowly on and off
3) The 'go to last post' button does not for the main work and has been this way for about 2 weeks
While none of these are 'life threatening' together they amount to a serious dent in the usability of Scoobynet.
Factor in that in the last 2 months the search was offline for about a week and we had about 10 days of 404 page not found errors when posting and threads going missing altogether and it is hard not to feel there is a pattern emerging.
As I said I have no axe to grind, I just think that for the most part this site is extremely good and very useful and it saddens me to see things apparently start to fall apart. I also purchased my subscription solely to use the search which currently I can't or not the way I should be able to. I know it's only £5 and I know things go wrong, but there seems to be a complete lack of response in this forum to bugs and issues just recently.
My fundamental problem is I don't understand why you would purchase a site like this and then seem happy to let it go to rack and ruin.
Please take this in the spirit in which it is intended, I am not moaning for the sake of it, just want SN to be back where it should be - fully working and great once again.
Last edited by f1_fan; 12 October 2008 at 10:35 PM. Reason: Spelling
12 October 2008, 03:27 PM
#3
Scooby Regular
OK I am writing this with no axe to grind, but as a concerned user and paid subscriber to Scoobynet.
Currently we have three major bugs on the site:
1) Search does not work properly - returns blank page with the words 'search provided by Internet Brands'
2) The site since this time yesterday has been running very very slowly on and off
3) The 'go to last post' button does not for the main work and has been this way for about 2 weeks
While none of these are 'life threatening' together they amount to a serious dent in the usability of Scoobynet.
Factor in that in the last 2 months the search was offline for about a week and we had about 10 days of 404 page not found errors when posting and threads going missing altogether and it is hard not to feel there is a pattern emerging.
As I said I have no axe to grind, I just think that for the most part this site is extremely good and very useful and it saddens me to see things apparently start to fall apart. I also purchased my subscription solely to use the search which currently I can't or not the way I should be able to. I know it's only £5 and I know things go wrong, but there seems to be a complete lack of response in this forum to bugs and issues just recently.
My fundamental problem is I don't understand why you would purchase a site like this and then seem happy to let it go to rack and ruin.
Please take this in the spirit in which it is intended, I am not moaning for the sake of it, just want SN to be back where it should be - fully working and great once again.
Currently we have three major bugs on the site:
1) Search does not work properly - returns blank page with the words 'search provided by Internet Brands'
2) The site since this time yesterday has been running very very slowly on and off
3) The 'go to last post' button does not for the main work and has been this way for about 2 weeks
While none of these are 'life threatening' together they amount to a serious dent in the usability of Scoobynet.
Factor in that in the last 2 months the search was offline for about a week and we had about 10 days of 404 page not found errors when posting and threads going missing altogether and it is hard not to feel there is a pattern emerging.
As I said I have no axe to grind, I just think that for the most part this site is extremely good and very useful and it saddens me to see things apparently start to fall apart. I also purchased my subscription solely to use the search which currently I can't or not the way I should be able to. I know it's only £5 and I know things go wrong, but there seems to be a complete lack of response in this forum to bugs and issues just recently.
My fundamental problem is I don't understand why you would purchase a site like this and then seem happy to let it go to rack and ruin.
Please take this in the spirit in which it is intended, I am not moaning for the sake of it, just want SN to be back where it should be - fully working and great once again.
Nicely put fella
Agree this place has gone downhill rapidly since bieng purchased by IB
12 October 2008, 04:35 PM
#4
Come on IB, maybe a response.
There seems to be a few threads about the same problem, so have replied to this one.
I also, only purchased a membership so I could make use of the search function, so when I cannot use it, it does detract from my enjoyment of the site.
Just a reply would be nice, even if it is to say you are aware of problems and they are being looked into.
There seems to be a few threads about the same problem, so have replied to this one.
I also, only purchased a membership so I could make use of the search function, so when I cannot use it, it does detract from my enjoyment of the site.
Just a reply would be nice, even if it is to say you are aware of problems and they are being looked into.
12 October 2008, 06:34 PM
#5
Scooby Regular
Join Date: Oct 2008
Posts: 35
Likes: 0
Received 0 Likes
on
0 Posts
No doubt this slowness is caused by all the pointless irrelivant adverts and the infraction system going hay wire.
Dead simple solution. Revert to a back up prior to IB taking over.
No doubt they are in this for the money and not the good of the site or the community. Just remember IB, no users, no site.
SORT YOUR **** OUT!!
Dead simple solution. Revert to a back up prior to IB taking over.
No doubt they are in this for the money and not the good of the site or the community. Just remember IB, no users, no site.
SORT YOUR **** OUT!!
12 October 2008, 08:42 PM
#6
SN Fairy Godmother
Join Date: Nov 2003
Location: Far Far Away
Posts: 35,246
Likes: 0
Received 0 Likes
on
0 Posts
OK I am writing this with no axe to grind, but as a concerned user and paid subscriber to Scoobynet.
Currently we have three major bugs on the site:
1) Search does not work properly - returns blank page with the words 'search provided by Internet Brands'
2) The site since this time yesterday has been running very very slowly on and off
3) The 'go to last post' button does not for the main work and has been this way for about 2 weeks
While none of these are 'life threatening' together they amount to a serious dent in the usability of Scoobynet.
Factor in that in the last 2 months the search was offline for about a week and we had about 10 days of 404 page not found errors when posting and threads going missing altogether and it is hard not to feel there is a pattern emerging.
As I said I have no axe to grind, I just think that for the most part this site is extremely good and very useful and it saddens me to see things apparently start to fall apart. I also purchased my subscription solely to use the search which currently I can't or not the way I should be able to. I know it's only £5 and I know things go wrong, but there seems to be a complete lack of response in this forum to bugs and issues just recently.
My fundamental problem is I don't understand why you would purchase a site like this and then seem happy to let it go to rack and ruin.
Please take this in the spirit in which it is intended, I am not moaning for the sake of it, just want SN to be back where it should be - fully working and great once again.
Currently we have three major bugs on the site:
1) Search does not work properly - returns blank page with the words 'search provided by Internet Brands'
2) The site since this time yesterday has been running very very slowly on and off
3) The 'go to last post' button does not for the main work and has been this way for about 2 weeks
While none of these are 'life threatening' together they amount to a serious dent in the usability of Scoobynet.
Factor in that in the last 2 months the search was offline for about a week and we had about 10 days of 404 page not found errors when posting and threads going missing altogether and it is hard not to feel there is a pattern emerging.
As I said I have no axe to grind, I just think that for the most part this site is extremely good and very useful and it saddens me to see things apparently start to fall apart. I also purchased my subscription solely to use the search which currently I can't or not the way I should be able to. I know it's only £5 and I know things go wrong, but there seems to be a complete lack of response in this forum to bugs and issues just recently.
My fundamental problem is I don't understand why you would purchase a site like this and then seem happy to let it go to rack and ruin.
Please take this in the spirit in which it is intended, I am not moaning for the sake of it, just want SN to be back where it should be - fully working and great once again.
It's very tiresome at the mo' and soul destroying waiting for the pages to turn.
It has steadily got worse and worse and no one seem to give a damn, never mind us paid up members who expect a decent site for their money
Trending Topics
12 October 2008, 11:27 PM
#9
Scooby Regular
Join Date: Sep 2008
Posts: 96
Likes: 0
Received 0 Likes
on
0 Posts
Of all the forums and sites i happen to use, this the slowest.
I have put my money up front and joined at an early stage, as i feel good sites should be supported, but there does seem to be an issue or two or here.
I ama new on here, who could help?
I have put my money up front and joined at an early stage, as i feel good sites should be supported, but there does seem to be an issue or two or here.
I ama new on here, who could help?
13 October 2008, 12:57 AM
#10
SN Fairy Godmother
Join Date: Nov 2003
Location: Far Far Away
Posts: 35,246
Likes: 0
Received 0 Likes
on
0 Posts
Oh come on. Why infract mr impreza. The site has been very poor for the last couple of days. He is a paying member too.
Is it too much to ask for a site to run properly???
Is it too much to ask for a site to run properly???
13 October 2008, 01:07 AM
#11
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Mar 2004
Location: .
Posts: 20,035
Likes: 0
Received 0 Likes
on
0 Posts
Come on people let's keep this civil on all sides.
I understand the frustration, believe me I do hence why I posted in the first place, but no point this becoming another infractionfest.
That is just counter productive.
I understand the frustration, believe me I do hence why I posted in the first place, but no point this becoming another infractionfest.
That is just counter productive.
13 October 2008, 01:18 AM
#12
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Mar 2004
Location: .
Posts: 20,035
Likes: 0
Received 0 Likes
on
0 Posts
As I posted in NSR
"While the infraction seems crazy we all know that being mildly abusive and/or swearing these days in posts brings out the big infraction stick. We can debate the policy around that all we like, but it doesn't detract from the fact that it is the way things are round here."
So I hear you, but sadly that is the way it is. No criticism of you mate, just want to keep this thread on topic
"While the infraction seems crazy we all know that being mildly abusive and/or swearing these days in posts brings out the big infraction stick. We can debate the policy around that all we like, but it doesn't detract from the fact that it is the way things are round here."
So I hear you, but sadly that is the way it is. No criticism of you mate, just want to keep this thread on topic
13 October 2008, 01:26 AM
#13
Scooby Regular
Join Date: Dec 2002
Location: Couch Spud
Posts: 9,277
Likes: 0
Received 0 Likes
on
0 Posts
OK I am writing this with no axe to grind, but as a concerned user and paid subscriber to Scoobynet.
Currently we have three major bugs on the site:
1) Search does not work properly - returns blank page with the words 'search provided by Internet Brands'
2) The site since this time yesterday has been running very very slowly on and off
3) The 'go to last post' button does not for the main work and has been this way for about 2 weeks
While none of these are 'life threatening' together they amount to a serious dent in the usability of Scoobynet.
Factor in that in the last 2 months the search was offline for about a week and we had about 10 days of 404 page not found errors when posting and threads going missing altogether and it is hard not to feel there is a pattern emerging.
As I said I have no axe to grind, I just think that for the most part this site is extremely good and very useful and it saddens me to see things apparently start to fall apart. I also purchased my subscription solely to use the search which currently I can't or not the way I should be able to. I know it's only £5 and I know things go wrong, but there seems to be a complete lack of response in this forum to bugs and issues just recently.
My fundamental problem is I don't understand why you would purchase a site like this and then seem happy to let it go to rack and ruin.
Please take this in the spirit in which it is intended, I am not moaning for the sake of it, just want SN to be back where it should be - fully working and great once again.
Currently we have three major bugs on the site:
1) Search does not work properly - returns blank page with the words 'search provided by Internet Brands'
2) The site since this time yesterday has been running very very slowly on and off
3) The 'go to last post' button does not for the main work and has been this way for about 2 weeks
While none of these are 'life threatening' together they amount to a serious dent in the usability of Scoobynet.
Factor in that in the last 2 months the search was offline for about a week and we had about 10 days of 404 page not found errors when posting and threads going missing altogether and it is hard not to feel there is a pattern emerging.
As I said I have no axe to grind, I just think that for the most part this site is extremely good and very useful and it saddens me to see things apparently start to fall apart. I also purchased my subscription solely to use the search which currently I can't or not the way I should be able to. I know it's only £5 and I know things go wrong, but there seems to be a complete lack of response in this forum to bugs and issues just recently.
My fundamental problem is I don't understand why you would purchase a site like this and then seem happy to let it go to rack and ruin.
Please take this in the spirit in which it is intended, I am not moaning for the sake of it, just want SN to be back where it should be - fully working and great once again.
I have just noticed the search not working, and now getting the supplied by Internet Brands
Last week the search results left me with some kind of moderator control panel for the threads
The survey Internet Brands did was a complete con, and virtually nothing to do with Scoobynet itself, absolutly ZERO effort was put into that survey, and its results will be completly meaningless
Internet Brands I feel do need to start getting a grip of Scoobynet
13 October 2008, 08:55 AM
#16
Scooby Regular
iTrader: (23)
Join Date: Jul 2008
Location: In the fast lane
Posts: 3,458
Likes: 0
Received 0 Likes
on
0 Posts
I can't believe this comment received an infraction.
I would like somebody to explain why this is abusive. I have seen much more personally abusive comments than this go unheeded on this board.
For a start it's a physical impossibility to 'Shove' an ethereal presence such as a web site anywhere, never mind where Mr Impreza has suggested it be shoved. So this is just a figure of speech and not a serious suggestion.
Perhaps the language between the lines is a bit ripe, but we're all (?) grown ups, aren't we? Is anybody really that offended by the dreaded F word these days?
I'm not advocating abuse of anybody, but let's lighten up a little here huh?
There is no personal abuse of any person contained in this comment. So who issued the infraction? If it was issued by webby or a moderator, are they then saying that they are happy with the way Scooby Net is performing of late? If it was issued by a board member, then the same question applies. Are you really happy with the way the board is running? There have been many polite requests for a whole host of bugs to be fixed that have received little or no response.
Perhaps I stand to be infracted myself for having an opinion on how a paid up member is treated, but if this is how SN is to be run in the future then it's on the slipperiest slope of all, IMHO.
BTW, get your fingers out IB, sort this site out please.
13 October 2008, 09:32 AM
#17
Track Day Organiser
The post was insulting................................. wasn't it?
Whilst I appreciate there does appear to be a lack of progress on things IMHO throwing insults and demands have never been the way of getting things done
Whilst I appreciate there does appear to be a lack of progress on things IMHO throwing insults and demands have never been the way of getting things done
13 October 2008, 10:00 AM
#18
Scooby Regular
iTrader: (23)
Join Date: Jul 2008
Location: In the fast lane
Posts: 3,458
Likes: 0
Received 0 Likes
on
0 Posts
Phil, this thread is headed by a perfectly reasonable summary outlining some of the more pressing issues with SN. Many issues have been around for a long time, some more pressing than others. As I have stated before the front page hasn't changed since I joined SN in July. A minor point perhaps but a valid complaint nonetheless.
You say the post by Mr Impreza was insulting, perhaps it was if it was directed at somebody personally. But who was insulted? A corporate body? And perhaps people are feeling justifiably frustrated at the lack of response to valid concerns they have about a discussion board they plainly value.
I'm not talking about the recent slow down on SN. Some sh*t happens and then it gets sorted.
I don't know how SN works behind the scenes so I apologise if I have this wrong, but my feeling is that you are not occupying a position that requires you to defend IB, unless you are in their employ. Respect to you Phil, but let IB come on here and justify their lack of presence and respond to criticism.
You say that mud slinging isn't a way to get things done. Well it does appear that polite requests achieve no better result.
As board members do we not have an equal right to feel insulted by the same corporate body ignoring reasonable requests for action? I don't see anybody giving infractions to IB, well none that we as members are made aware of.
Steve.
You say the post by Mr Impreza was insulting, perhaps it was if it was directed at somebody personally. But who was insulted? A corporate body? And perhaps people are feeling justifiably frustrated at the lack of response to valid concerns they have about a discussion board they plainly value.
I'm not talking about the recent slow down on SN. Some sh*t happens and then it gets sorted.
I don't know how SN works behind the scenes so I apologise if I have this wrong, but my feeling is that you are not occupying a position that requires you to defend IB, unless you are in their employ. Respect to you Phil, but let IB come on here and justify their lack of presence and respond to criticism.
You say that mud slinging isn't a way to get things done. Well it does appear that polite requests achieve no better result.
As board members do we not have an equal right to feel insulted by the same corporate body ignoring reasonable requests for action? I don't see anybody giving infractions to IB, well none that we as members are made aware of.
Steve.
13 October 2008, 10:15 AM
#19
Track Day Organiser
Steve
Please do not missunderstand my post, which I don't think you have, but for clarity
I do find the lack of response insulting
During Simons reign you usually got a response not always one you were happy with but a response none the less
How ever I reiterate telling someone to stick it up there Ar$e IMHO achieves nothing
Whats the answer!
I DON'T KNOW ....................if I m completly honest
Please do not missunderstand my post, which I don't think you have, but for clarity
I do find the lack of response insulting
During Simons reign you usually got a response not always one you were happy with but a response none the less
How ever I reiterate telling someone to stick it up there Ar$e IMHO achieves nothing
Whats the answer!
I DON'T KNOW ....................if I m completly honest
13 October 2008, 10:32 AM
#20
Scooby Regular
iTrader: (23)
Join Date: Jul 2008
Location: In the fast lane
Posts: 3,458
Likes: 0
Received 0 Likes
on
0 Posts
Phil, I do see you point of view. However I don't see a problem with 'Poking the Dog' to see if it barks. Let's see some response from IB, and if they need an enema afterwards, then so be it. 
I feel that the infraction given to Mr Impreza was unjustified, and that if that level of creative suggestion receives punishment then somebody is going to be very busy handing out tickets if there aren't some serious changes to SN very soon. Either that or there won't be any worthy opinions expressed for fear of upsetting the few people that will bother to remain loyal to SN.
Just my opinion, and I'm not looking for a job!
Steve.
I feel that the infraction given to Mr Impreza was unjustified, and that if that level of creative suggestion receives punishment then somebody is going to be very busy handing out tickets if there aren't some serious changes to SN very soon. Either that or there won't be any worthy opinions expressed for fear of upsetting the few people that will bother to remain loyal to SN.
Just my opinion, and I'm not looking for a job!
Steve.
13 October 2008, 10:33 AM
#21
Guys
Firstly, PLEASE don't discuss infractions in here, or anywhere in the main forum, it spoils the forum. Please see scoobynet policy and the big sticky threads for the current state of play on infractions - all the questions posted here are answered in there.
Next.
I totally and utterly understand the frustration regarding all this, and I'm going to do whatever I can to get things gee'd up. The guys at IB wake up in the early afternoon for us, and I'll send them an email now which they'll wake up to.
But, please leave the abuse out of it. It really isn't very nice. And please don't discuss that in this thread either. Just stick on topic.
Firstly, PLEASE don't discuss infractions in here, or anywhere in the main forum, it spoils the forum. Please see scoobynet policy and the big sticky threads for the current state of play on infractions - all the questions posted here are answered in there.
Next.
I totally and utterly understand the frustration regarding all this, and I'm going to do whatever I can to get things gee'd up. The guys at IB wake up in the early afternoon for us, and I'll send them an email now which they'll wake up to.
But, please leave the abuse out of it. It really isn't very nice. And please don't discuss that in this thread either. Just stick on topic.
13 October 2008, 10:50 AM
#22
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Mar 2004
Location: .
Posts: 20,035
Likes: 0
Received 0 Likes
on
0 Posts
Guys
Firstly, PLEASE don't discuss infractions in here, or anywhere in the main forum, it spoils the forum. Please see scoobynet policy and the big sticky threads for the current state of play on infractions - all the questions posted here are answered in there.
Next.
I totally and utterly understand the frustration regarding all this, and I'm going to do whatever I can to get things gee'd up. The guys at IB wake up in the early afternoon for us, and I'll send them an email now which they'll wake up to.
But, please leave the abuse out of it. It really isn't very nice. And please don't discuss that in this thread either. Just stick on topic.
Firstly, PLEASE don't discuss infractions in here, or anywhere in the main forum, it spoils the forum. Please see scoobynet policy and the big sticky threads for the current state of play on infractions - all the questions posted here are answered in there.
Next.
I totally and utterly understand the frustration regarding all this, and I'm going to do whatever I can to get things gee'd up. The guys at IB wake up in the early afternoon for us, and I'll send them an email now which they'll wake up to.
But, please leave the abuse out of it. It really isn't very nice. And please don't discuss that in this thread either. Just stick on topic.
Let's see what IB have to say and yes I echo your sentiments about keeping this one on topic. Thanks.
Oh and the site does seem much quicker this morning.
13 October 2008, 11:11 AM
#23
Scooby Regular
I agree wholeheartedly with Mr Impreza, & agree with his frustrations.
I see the unjust infraction has been closed too hmmm.
This site has been lacking admin response to most enquiries.
I know that being abusive aint the way to go, but we do pay and for what?
We do deserve answers, which are very slow coming, if at all.
Why should we have to put up with it?
The home page has been reported countless times, search has been faulty for ages, top if off with the recent performance issues, which is likely to prompt abuse as there is no reply.
Honestly, if any other site performed that way, they would not receive comments?
And whoever infracted Mr Impreza for being frustrated? We all get fed up, and yes the words are harsh, but the truth hurts!
I see the unjust infraction has been closed too hmmm.
This site has been lacking admin response to most enquiries.
I know that being abusive aint the way to go, but we do pay and for what?
We do deserve answers, which are very slow coming, if at all.
Why should we have to put up with it?
The home page has been reported countless times, search has been faulty for ages, top if off with the recent performance issues, which is likely to prompt abuse as there is no reply.
Honestly, if any other site performed that way, they would not receive comments?
And whoever infracted Mr Impreza for being frustrated? We all get fed up, and yes the words are harsh, but the truth hurts!
13 October 2008, 11:39 AM
#25
Scooby Regular
Join Date: Aug 2006
Posts: 3,214
Likes: 0
Received 0 Likes
on
0 Posts
OK I am writing this with no axe to grind, but as a concerned user and paid subscriber to Scoobynet.
Currently we have three major bugs on the site:
1) Search does not work properly - returns blank page with the words 'search provided by Internet Brands'
2) The site since this time yesterday has been running very very slowly on and off
3) The 'go to last post' button does not for the main work and has been this way for about 2 weeks
While none of these are 'life threatening' together they amount to a serious dent in the usability of Scoobynet.
Factor in that in the last 2 months the search was offline for about a week and we had about 10 days of 404 page not found errors when posting and threads going missing altogether and it is hard not to feel there is a pattern emerging.
As I said I have no axe to grind, I just think that for the most part this site is extremely good and very useful and it saddens me to see things apparently start to fall apart. I also purchased my subscription solely to use the search which currently I can't or not the way I should be able to. I know it's only £5 and I know things go wrong, but there seems to be a complete lack of response in this forum to bugs and issues just recently.
My fundamental problem is I don't understand why you would purchase a site like this and then seem happy to let it go to rack and ruin.
Please take this in the spirit in which it is intended, I am not moaning for the sake of it, just want SN to be back where it should be - fully working and great once again.
Currently we have three major bugs on the site:
1) Search does not work properly - returns blank page with the words 'search provided by Internet Brands'
2) The site since this time yesterday has been running very very slowly on and off
3) The 'go to last post' button does not for the main work and has been this way for about 2 weeks
While none of these are 'life threatening' together they amount to a serious dent in the usability of Scoobynet.
Factor in that in the last 2 months the search was offline for about a week and we had about 10 days of 404 page not found errors when posting and threads going missing altogether and it is hard not to feel there is a pattern emerging.
As I said I have no axe to grind, I just think that for the most part this site is extremely good and very useful and it saddens me to see things apparently start to fall apart. I also purchased my subscription solely to use the search which currently I can't or not the way I should be able to. I know it's only £5 and I know things go wrong, but there seems to be a complete lack of response in this forum to bugs and issues just recently.
My fundamental problem is I don't understand why you would purchase a site like this and then seem happy to let it go to rack and ruin.
Please take this in the spirit in which it is intended, I am not moaning for the sake of it, just want SN to be back where it should be - fully working and great once again.
That's an easy fix surely?
