Just had a phone call from one of my colleagues to say that my Prodrive spoiler has turned up and have popped into work quite excited and ready to fit it.
Upon opening it it would appear that the courier or handling office have not paid much attention to the fragile signs all over it and i have found a massive crack through it to a point where the side piece that points downwards is pretty close to coming off

Gutted!!

 

nasty

 

OUCH

what courier was it out of curiosity

 

was it insured??

 

hopefullly the place u bought it will replace it to save u trying to claim on the courier insurance

 

My money is on DHL
Dropit Hideit Loseit

 

i missed mine today with dpd best time estimate they could give was from7:30am to 7:30pm

 

DPD have just (1730) been to me. Poor bastrd driver has had 85 drops today.

 

Ill put my money on TNT there damage everything im sure of it

 

Have you seen the toolkit the drivers are issued with? In it is a door bell ringer, it allows them to park the van out of sight, ring your bell and drive off before your backside leaves the warmth of your armchair in anticipation of your delivery.

Oh the joys of watching the back of a courier van speeding off down your road after a 'failed delivery attempt'

 

Thats crap considering they are supposed to be giving you an hour slot , I'll speak to our driver in the morning to speak to your local driver and get the hour they will be there , DPD are usually very good
Cheers Ian

 

It was parcel force! The link to it was on here via ebay. Uk 300 prodrive spoiler. I emailed the guy b4 it was sent to say if it cost more than the advertised £20 postage to fully insure it I would cover that. He's messaged me on ebay to say it was insured for £50

I'm sure this is gonna b a nightmare, see what happens. It's my Bday on Thursday and it was a present from the mrs.

 

85 is that all ? I have over 500 calls on my round. I'm a driver postman so do both mail and parcels.

Gutted for you. Being a delivery driver I have to ask how was it wrapped because 90% of the time peoples packing is awful.....

 

Don't start getting funny about this on here there's no need.

As per my ebay message if you can please send me some pictures to prove what damage they caused I can then make a complaint, then if you return the spoiler to me I will refund you what you paid and i will get it fixed.

This is more of a problem to me than it is to you as I am going to be £250 out of pocket and am left with a broken spoiler.

I don't know what your supposed to do with couriers, it was well packed and marked fragile, handle with care and please keep flat.

You have my email so please can you send me some pictures of the damage.

Cheers

 

First off, you cant just assume it's the drivers fault as that parcel would have been handled by at least 3 different depots prior to it being loaded onto the van.

Secondly, most van drivers dont wants to leave a drop card and have to try and re-deliever the parcel the next day especially when come tomorrow he might have 40 more drops! They are suppose to try at least 2 neighbours first before posting a card.

 

My packing wasnt awful luckily I took photos of it packaged so can prove how well it was wrapped. It had £10 worth or bubble wrap and air bag type packaging on it.

 

Move the armchair closer to the door then if the arthritus is that bad

 

Alls good then You must be in the 'sensible' 10% then

You'd be amazed at some of the dodgy packaging I see day in day out.

 

cheers Ian I was very impressed with the delivery time (if i dint miss it lol) ordered gone 3 o'clock yesterday and was here today great service

 

My pleasure mate , just sorry that they didn't give you the hour slot like they should do , I'll ring you in the morning after I have spoken to my driver so it will be delivered tomorrow
Cheers Ian

 

thanks again

 

Happend last year to me with my front bumper. Was told it was lost 1st of all. So when i said id go to the local Interstink warehouse to look for it they fessed up and said it had been broken

 

Exactly.

All a sender can do is package the item as best as possible, but even then, **** happens unfortunately, and as you say, it can't always be blamed on the driver, these items are handled by various different people along the way. It is a shame some people don't GAF and no doubt things (marked fragile or not) get thrown about along the way.

It is very true, most drivers will want to get their parcels delivered, however, sometimes they are not allowed to leave items with neighbours unless stated (this may vary company to company), much the same as they can't always 'leave safe' unless stated on the delivery instructions. At this time of year when the load is alot higher, whilst the main aim of a driver is to get their drops off, there just isn't always enough hours in the day to try 2 neighbours everytime someone isn't in (even if they are allowed to try).