Rob Day

iTrader: (78)

Result Steve

BTW not all apple "iPhone" charges will charge an "iPad", nor will a PC charge an iPad. I didnt realise this until I came accross a similar issue myself some time ago.

Rob

stevebt

iTrader: (8)

Rob when I went in the store all they did was plug it in and see if it would charge and it wouldn't so they told me it was dead, Genius

Rob Day

iTrader: (78)

£16'000 per annum for such a qualification.............. hmm i'll stick to my current skills, or maybe I could offer the iPad genius technician service as side liner

stevebt

iTrader: (8)

They told me they sent someone away the day before who had an item in that was 1 day out of warranty so it does appear if you don't do your homework they will totally screw you over


Luckily I had researched the sale of goods act and had a cracking BBC review loaded on my iphone


Also I bought mine in the USA from the apple store and they were trying to tell me they couldn't help me due to buying from a different country? but the sale of goods act is with the retailer not the manufacturer and since I bought from apple

JackClark

Good result.

stevebt

iTrader: (8)

I'm happy

dpb

Sly *******s

How many others do they roll - over every day!

stevebt

iTrader: (8)

Quite a lot but it will be virtually every manufacturer and since your claim is with the retailer your screwed unless you do your homework

JackClark

Yeah, what ******* they don't give out nearly enough replacements for out of warranty returns. Now if this was a Samsung product you'd just walk right into the Samsung store and... Oh Wait!!

Galifrey

iTrader: (3)

Only you could turn a knackered Ipad thread with poor service from Apple into a Samsung hate thread

CharlySkunkWeed

iTrader: (7)

Would the 6year on electronics thing work on my Sony tv that developed a screen fault ? It came with a 3 year warrenty but its nearly 4y old. Their TVs come with a 5y warrenty now

In fairness the SonyCentre guy did say to bring in in for repair and "they might" give me some discount as a goodwill gesture.

stevebt

iTrader: (8)

You won't know until you try and the worst they can say is no

CharlySkunkWeed

iTrader: (7)

Well , what the guy said was "bring it in and we'll send it away to see what's wrong , and they might fix it as a goodwill gesture depending on what is wrong"

...... em , just forget it. Not worth the hassle.

stevebt

iTrader: (8)

I would save the BBC website info on sale of goods to your phone and look up the Sony code of conduct towards warranty repairs

Also my missus reckons if you get no joy ask for the number of head office and who you should speak to and also ask for a number for Sony legal department and media department.

That should make you sound like you know your rights