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Taking a stand against poor Traders

Old Apr 25, 2011 | 10:17 PM
  #61  
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Interesting debate.


I agree with shaun though

Utmost would be right LOL


Seriously though it is a difficult area and there are so many pros and cons either way but I feel a feedback area would be good with a way of leaving good both positive and negative feedback too. VERY hard to moderate though and really is a can of worms with libel laws if any unjustified negative feedback is given.

In short, I dont think it will ever happen but it can kind of happen anyway through just normal thank you (or the opposite) threads in Scoobynet General
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Old Apr 27, 2011 | 10:40 AM
  #62  
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From: Club Chairman - West Mids Imprezas
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https://www.scoobynet.com/scoobynet-...mance-ltd.html

so my idea wouldnt work............?

Problem solved, another now happy customer
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Old Apr 27, 2011 | 10:46 AM
  #63  
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https://www.scoobynet.com/bugs-featu...l#post10007953

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Old Apr 27, 2011 | 11:17 AM
  #64  
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Originally Posted by B4D HK
On a regular basis I recieve feedback from both WMI and SN members moaning about certain companies.

The complaints are usually about:

The way they have been treated/spoken too.
Poor product/service/workmanship .
Poor after sales.
Poor commuinication.
Poor shipment/postage.
Group buys
Poor refund/exchange policy

the same names keep appearing time and time again

These companies make a good living from our hard earned cash!

Isn't it about time we put pressure on these "specialists" to get there acts together.

Shape up and look after your customers our face loosing business from all of us.............

I suggest that if the above applies to you as a trader (you all know who you are), stop reading this, pick up the phone and get in touch with your customers before they take business elsewhere.
Remember the customer is always right

Perhaps SN could also create a open public area where cases/complaints can be opened (a bit like the paypal resolution centre)

I am not here to make enemies folks but it is about time someone stood up to these companies. Together we can make changes.


Please discuss

H
i dont know who you are, but you are talking a lot of sense, it is becoming increasingly as though the subaru community are an easy touch, being screwed, scammed, and generally bent over by suppliers, garages etc etc, as well as being poorly treated when problems occur and even sometimes when they dont.

we all spend a lot of money on our cars, the very least we deserve is good customer service and quality products, its bad enough being grunted at by your local shell garage sri lankan franchisee when buying fuel, let alone being treated badly by everyone else who we deal with in connection with our cars.

so, as said above, get your acts together people, or business will be taken elsewhere.
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Old Apr 27, 2011 | 11:49 AM
  #65  
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From: Club Chairman - West Mids Imprezas
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Thank you

I am H and I run: west-mids-imprezas.com
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