Daz34

That's shocking
Opinion seems to be divided on the MLR forum as well.

Silver Scooby Sport

iTrader: (15)

That is shocking.... to survive as a business these days your service needs to be second to none.... it's incredible how Mikes standard of work is so far away from Mr Wid's standard... what can I say other than I how you get your problems ironed out.

Simon.

Mr_Wid

Remembered the other problem, there was only 2 screw holding the glovebox in so when i accelerated the bottom of the glovebox flapped out and then went back in on braking.

To be fair to them i think chris is really good at mapping cars, and that i was just unlucky that it all went **** up

WRC-T2

Even when a business does 99 jobs out of 100 correctly or better than expected, on occasion the one that is less than ideal is the one discussed at length. The other 99 get lost in the mists of time it seems ?

1] Leigh has been reimbursed for his inconvenience.

2] On the 1998 / 1999 Classic of Mr Wid we did encounter difficulties in attempting to map the car as it was a transitional model not actually 1999MY but not fully 1998 either. The fuel pump saga was followed by an entirely unrelated alarm issue and wiring problems that escalated to became related.
I dont propose to go into who did what or said what etc but merely to state that there is usually two sides to every story............


Regards

Allan
WRC Tech

Mr_Wid

Indeed there are always two sides to every story allan, i have posted my side, and i'm prepared to leave it as a bad experiance on my part. As i said above i know a lot of people are very happy with the work you do and i feel it was unlucky on both sides as to what happened in my case, even though i think it should have been handled differently. I did only post my problems as msp1 made a good point and i would like to read any feedback from a company by people who had used there services before, be it good or bad.

wacky.banana

All,

Thanks for this, very useful. I too think its good to hear both the good and bad about any company so prospective purchasers can make an informed choice.

By sheer coincidence I was taken for a test drive in an STI8 converted by these guys. The install was the 350/360 (sorry, can't remember the exact details). The standard intercooler had been replaced for an API unit and the standard air intake had been ditched for a cone jobbie going straight into the front offside wing. I believe the Prodrive exhaust was left as is and the fuel pump changed for a more robust unit.

Anyway went for a spin in this thing and the performance was absolutely awesome. Outright power was downright scary, and the additional torque was a revelation. The driver stuck the car in 5th gear at around 35mph and then floored it; car just pulled in a situation where I would have had to have dropped two cogs in mine to get it shifted!

I liked - The outright power and performance. Its a world away from the standard car, especially when an overtaking opportunity presents itself. Mirror, signal, manouvre, gone before the guy who has just been overtaken is even aware that you were there, let alone gone. Love it.

i disliked - The incessant sucking sound of the cone air filter. This would drive me absolutely nuts if this was my car, and it detracted greatly from both the aural and driving experiences. There again I'm probably a little fussy, however it did get on my nerves.

Would I take the plunge? Probably yes, but I would want to hear some more customer experiences first, especially those who have lived with the conversion for a while, before diving in.

WB

GRIFF007

I too am potentially interested in the 350 conversion and need to know it is done absolutely competently and to a proven level of performance. - Re cone filter, still a little unsure about resonance etc upsetting / damaging the infamous MAF (I accept it could be a case of a little knowledge being a bad thing!) - If it is tried and tested - could it be fitted into a cold box - I believe Ol Clark and others offer such a solution - more waste gate noise is fine but not a boy racer sucking which we all endured in our youth when the standard air cleaners were ditched. -- Then there is the subject of the different types of BOV....?! - Safe? - Desirable?!

Been trying to get demo on this conversion, however either WRC or myself havent found a mutually compat time yet - I am broadly available with 1 days notice - sometimes less.

marklemac

http://bbs.scoobynet.co.uk/showthread.php?t=452646

Scoobydaddy

I am very pleased for you, this must b a different WRC technology that I went to at Silverstone.

Went for a geometry check and they had major problems with their lifts, went to PowerStation instead, they never did phone me back for another appointment.

Very Expensive!

And I spoke to a bloke who used to do the rolling road days at G Force when I was there, prolly just a coincidence

**** I can recommend PowerStation, First Class ****

Scoobydaddy

Wurzel

iTrader: (1)

Yep and it must be a different WRC Technology at Silverstone that don't bother answering emails either.

It never ceases to amaze me how all these tuning companies have no end of trouble with their mail servers or ISP etc, or are far to busy to reply to potential customers email enquiries! I mean it is not as if email is a new invention that is still in its infancy and is unreliable is it.

@ the tuning companies, If you are not going to bother answering emails then why bother advertising an email address on your web sites????

WRC-T2

We are good at making Subarus fast but we are crap at maintaining our server, it collapsed around 11 weeks ago and has had every part replaced but still it does not live ! In this machine were the web tools to maintain our site, emails etc so a little inconvenient to say the least. We think it is ready to live again soon. In the meantime you can use mail at weltmeister.co.uk or good old phone on 08709-911-797

As for wheel alignment, the lift engineer finally came this afternoon and got them all working correctly. Sorry for not getting back to you and glad you are sorted. Powerstation do have a good reutation.

Cheers

Allan
WRC Tech

Scoobydaddy

Hi Allan



I was a bit disappointed that I was not looked after better, as it was a 60mile round trip for me at my cost, a little sweeter and looking after your customer might not have gone a miss.



I appreciate it’s not your fault when the lifts wont go up and the server goes down, but it’s not my fault either, and I was paying for the inconvenients.



You had all my details loaded onto your computer, so there was no excuse for not making contact.



The customer has choice; it’s up to you to make sure it’s the right one.



You are charging a high end premium rate for your services, you must look after your customers.



For the Record WRC Technology looked a very professional outfit in the workshop and I would have been happy to be a customer of theirs, if you want to see good business model take a trip over to power station and you will see what I mean.



Pleased you are getting things sorted, all the best in the future.



Paul AKA Scoobydaddy

msp1

Latest update :-

Went to the Powerstation open day a couple of weeks ago, wanted to put the car on the dyno so it could "do the business".

Things didn't go quite as expected, my car was boost spiking and had detonation. Not exactly sure what it is but my timing multiplier should have been at 16 (healthy) but had lowered to 5.

The guys at Powerstation remapped my car, reduced my boost pressure from 1.6 bar to 1.3 bar. Recorded 324bhp.

On the road the difference is amazing, the car is so smooth to drive, no flat spot and oh so quick. I cannot believe the difference it's made. Did a head to head with Leigh (side by side), both in 4th gear at 4000rpm then floored the accelerator. There was absolutely nothing between the cars, neither gained or lost an inch (showing my age, should read mm).

For the last 3 years I've driven my car on average 3 days/week. Since this Powerstation remap I can't leave it alone.

Mike

davedipster

From this did the guys at powerstation conclude that the WRC mapping was poor?

dipster

msp1

No, they were very professional.

Haven't quantfied it yet but fuel consumption seems better.

Mike

marklemac

It would appear that WRC run the boost very high to get the figures. 1.6/1.7 bar on a standard turbo, then you get loads of det.

1.3 is more like it

wrct

There seems to be a couple of details missing from this post.

The cars in question were mapped on WRC's dyno using Optimax fuel. Boost targets of 1.45-1.5 bar at 3600rpm, 1.2 bar at peak power. rich AFR and optomised ignition timing.

The cars left WRC quite happy - only to to find at another dyno day elsewhere there were some issues with the car's advance multiplier numbers, and the cars were down on power.

It has subsequently transpired the cars left WRC after being mapped on Optimax to be regularly fuelled on supermarket unleaded. Not surprisingly, the ignition table is greatly retarded, and the advance multiplier numbers are quite low. I'm told the cars had 1/4-1/2 tank of Optimax in the tank prior to a run on the rollers, but obviously without enough time for the ecu to re-learn (though 1/2 tank may not have had a great influence).

We have had one of the cars return to be remapped on its regular diet of fuel, and don't expect any issues thereafter. Sadly, in the process, the car has lost 16bhp as a result of reduced octane in the fuel, and less ignition in the map.

The standard WR1 cars run 1.4 bar - so a limit of 1.3 on a standard new-age STi 2.0 engine is less than optimal.

msp1

The WRC dyno plot says differently, boost is 1.68 bar


I was extremely pleased with the way the car was running, power was very good but not smooth, felt a little "raw". Due to my own lack of experience I put this down to a trade off between power and refinement.


Incorrect, since the remap the car has been run primarily on Optimax, when Optimax is unavailable it is fuelled with 97 and millers.

regards
Mike

Weltmeister

Mike
I am sure that neither party wishes this to drag on any longer. Sadly we were not offered the opportunity to rectify any issue with the car that may have arisen since it left here. That however is now "water under the bridge" Chris I think replied to your posting a little confused over who's car was who's between yourself and Leigh, so the statements he made were a little mixed up over which car was fed which fuel.

In our defence I would say : All of our package performance numbers are achieved using Optimax and Chris almost always maps for this. I am sure he was unaware that your requirements differed from this at the time.
You were quoted in an earlier post as saying that Optimax meant using over 10% of a tank to go and get it, so you were using 97 + a 1.6 Ron [estimated]octane booster ? However I believe that this is no longer the case.

The feeling of rawness was due to the high torque available at low revs. The boost numbers indicated on the rolling road graph are a result of a slight overshoot of the boost on a cold night when we were mapping the car. The targets embedded in the ECU were set at 1.5 Bar at 3300 rpm but as a result of the free flowing exhaust the boost builds so rapidly that occasionaly a small overshoot occurs. When this does it is bled away and controlled by the solenoid quickly, hence why the boost is down and level quite quickly thereafter. The next lower target is 1.3 Bar and makes a significant difference to torque and performance. The new age VVt engines are much more robust than the older engines and can easily accomodate boost levels of 1.5 Bar at lower revs and 1.2 Bar at higher revs.
It is also important to note that a high boost at low revs does not improve the BHP. So those individuals saying that all we do is turn up the boost are incorrect.
Peak BHP is achieved at 5800 on our dyno on your car and the boost was 1.25 Bar at this point.

I am not disputing that your car was underperforming on the day and that you were dissapointed. Whether it was as close to the edge as described we will never know. We will also never what caused it to go so far from the original settings.
We have many cars out there now and do not suffer from comebacks. However exceptions do happen and all I can say to anyone is that if something is not to you satisfaction please allow us the opportunity to rectify it first. Sadly this has all become a public debate rather than a private one.

Best Regards

Allan
WRC Technologies Ltd

GRIFF007

Hi Alan

sorry havent been able to contribute recently due to tragic family health situation - so just a quick word in WRC defence..

Alan kindly let me drive a couple of cars recently. including the JDM twin scroll - idnt expect to like it - loved it - engine response through gears (shorter?) is noticeably swifter and the sound pleasing - not exactly sluggish either - i think a JDM with a real 370 lb ft min would make a great everyday nippy motor!