Notices
Computer & Technology Related Post here for help and discussion of computing and related technology. Internet, TVs, phones, consoles, computers, tablets and any other gadgets.

Apple ruining small businesses

Thread Tools
 
Search this Thread
 
Old Feb 10, 2016 | 07:28 PM
  #151  
dpb's Avatar
dpb
Scooby Regular
 
Joined: Nov 2003
Posts: 46,493
Likes: 13
From: riding the crest of a wave ...
Default

having been with apple short while I'm fundamentally confused as to why they've suceeded where blackberry havnt . And just wonder how they can possibly survive in the face android competition
Reply
Old Feb 11, 2016 | 07:38 AM
  #152  
andy97's Avatar
andy97
Scooby Regular
iTrader: (1)
 
Joined: Aug 2004
Posts: 6,296
Likes: 118
From: Api 500+bhp MD321T @91dB Probably SN's longest owner of an Impreza Turbo
Default

Cult of mac had this to say
http://www.cultofmac.com/411395/ever...ling-error-53/

200,000 bricked devices. Oh dear! It going to cost apple
Reply
Old Feb 11, 2016 | 07:49 AM
  #153  
mrtheedge2u2's Avatar
mrtheedge2u2
Scooby Regular
20 Year Member
Liked
 
Joined: Jan 2006
Posts: 3,194
Likes: 31
Default

Originally Posted by andy97
Cult of mac had this to say
http://www.cultofmac.com/411395/ever...ling-error-53/

200,000 bricked devices. Oh dear! It going to cost apple
The waters are also murky
Reply
Old Feb 11, 2016 | 07:50 AM
  #154  
pimmo2000's Avatar
pimmo2000
Thread Starter
Scooby Regular
iTrader: (6)
 
Joined: Sep 2004
Posts: 14,661
Likes: 5
From: On a small Island near France
Default

you could save your data to an external memory ca.. on no wait, if you want more space you have to buy a whole new device... and before the ***** quote security, Android has a solid drive encryption if you decided your data is that private.

I like my Apple products, but I really struggle with the people who are pro-Apple no matter what, it's embarrassing to read the ****e they post excusing every greedy move Apple makes.
Reply
Old Feb 11, 2016 | 08:03 AM
  #155  
JackClark's Avatar
JackClark
Scooby Senior
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 20,896
Likes: 53
From: Overdosed on LCD
Default

Originally Posted by andy97
Cult of mac had this to say
http://www.cultofmac.com/411395/ever...ling-error-53/

200,000 bricked devices. Oh dear! It going to cost apple
Umm, you might need a fact check " iFixit says its Error 53 support page has been viewed more than 200,000 times."

Thanks for sending traffic to Apple related sites, it'll help keep them going. Who can blame them for cashing in a little.
Reply
Old Feb 11, 2016 | 08:13 AM
  #156  
dpb's Avatar
dpb
Scooby Regular
 
Joined: Nov 2003
Posts: 46,493
Likes: 13
From: riding the crest of a wave ...
Default

Gosh so it could be JUST screen replacement that does this , unless they're lying
Reply
Old Feb 11, 2016 | 08:30 AM
  #157  
ditchmyster's Avatar
ditchmyster
Scooby Regular
iTrader: (7)
 
Joined: Dec 2007
Posts: 13,624
Likes: 7
From: Living the dream
Default

Originally Posted by dpb
having been with apple short while I'm fundamentally confused as to why they've suceeded where blackberry havnt . And just wonder how they can possibly survive in the face android competition
Image.
Reply
Old Feb 11, 2016 | 09:02 AM
  #158  
hodgy0_2's Avatar
hodgy0_2
Scooby Regular
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2008
Posts: 15,634
Likes: 22
From: K
Default

Originally Posted by JackClark
Umm, you might need a fact check " iFixit says its Error 53 support page has been viewed more than 200,000 times."

Thanks for sending traffic to Apple related sites, it'll help keep them going. Who can blame them for cashing in a little.
It was interesting that you reminded us all of the original Big Brother iconography in an early Apple advert a few threads ago

The imagery could not have been more stark

It was essentially

“don’t be told what to think, how to behave etc etc”

"Break free from conformity from people telling you what is good for you"

Yet with your totally uncritical Apple apologists responses you do exactly the same thing

I knew your ultimate retort was going to be “well you are stupid for not using icloud, the benevolent Apple has given you the tools to save yourself from your own stupidity etc”

The point is maybe maybe not – but that is NOT your call, NOT Apples call Ultimately people should be free of that patronising paternalistic, BIG BROTHER attitude.

I don't want to be "saved" by you BB or Apple


The world goes down pretty dark path when that attitude prevails

Luckily we live in an analogue world, people should be free to be a bit **** – and not have to back up their entire life into a series of ones and zeros on a server somewhere and needlessly punished if they don't
Reply
Old Feb 11, 2016 | 09:07 AM
  #159  
JackClark's Avatar
JackClark
Scooby Senior
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 20,896
Likes: 53
From: Overdosed on LCD
Default

Originally Posted by hodgy0_2
It was interesting that you reminded us all of the original Big Brother iconography in an early Apple advert a few threads ago

The imagery could not have been more stark

It was essentially

“don’t be told what to think, how to behave etc etc”

"Break free from conformity from people telling you what is good for you"

Yet with your totally uncritical Apple apologists responses you do exactly the same thing

I knew your ultimate retort was going to be “well you are stupid for not using icloud, the benevolent Apple has given you the tools to save yourself from your own stupidity etc”

The point is maybe maybe not – but that is NOT your call, NOT Apples call Ultimately people should be free of that patronising paternalistic, BIG BROTHER attitude.

I don't want to be "saved" by you BB or Apple


The world goes down pretty dark path when that attitude prevails

Luckily we live in an analogue world, people should be free to be a bit **** – and not have to back up their entire life into a series of ones and zeros on a server somewhere and needlessly punished if they don't
Why do you believe you *have* to do any of that. You can run Android on your iPhone if you're clever enough and back ups were a thing before the Internet.
Reply
Old Feb 11, 2016 | 09:08 AM
  #160  
JackClark's Avatar
JackClark
Scooby Senior
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 20,896
Likes: 53
From: Overdosed on LCD
Default

Originally Posted by dpb
Gosh so it could be JUST screen replacement that does this , unless they're lying
Emphasis on the "could" I won't repair iPhone or iPad screens due to the risk of damaging other components.
Reply
Old Feb 11, 2016 | 09:12 AM
  #161  
JackClark's Avatar
JackClark
Scooby Senior
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 20,896
Likes: 53
From: Overdosed on LCD
Default

Originally Posted by ditchmyster
Image.
Total Cost of Ownership.
Reply
Old Feb 11, 2016 | 09:55 AM
  #162  
hodgy0_2's Avatar
hodgy0_2
Scooby Regular
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2008
Posts: 15,634
Likes: 22
From: K
Default

Originally Posted by JackClark
Why do you believe you *have* to do any of that. You can run Android on your iPhone if you're clever enough and back ups were a thing before the Internet.
ok I think you miss my point

Like I said - it should NOT be an "either / or" "binary" "1 or 0" choice
Reply
Old Feb 11, 2016 | 09:57 AM
  #163  
JackClark's Avatar
JackClark
Scooby Senior
25 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2000
Posts: 20,896
Likes: 53
From: Overdosed on LCD
Default

Originally Posted by hodgy0_2
ok I think you miss my point

Like I said - it should NOT be an "either / or" "binary" "1 or 0" choice
I still don't get it, what shouldn't, back ups?
Reply
Old Feb 11, 2016 | 11:11 AM
  #164  
hodgy0_2's Avatar
hodgy0_2
Scooby Regular
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2008
Posts: 15,634
Likes: 22
From: K
Default

Originally Posted by JackClark
I still don't get it, what shouldn't, back ups?
someone "shouldn't" be simply told when they have lost all their photos

"you should have used icloud" (or any other type of backup for that matter)

when the phone has been bricked by Apple in rather opaque circumstances
Reply
Old Feb 11, 2016 | 11:28 AM
  #165  
dpb's Avatar
dpb
Scooby Regular
 
Joined: Nov 2003
Posts: 46,493
Likes: 13
From: riding the crest of a wave ...
Default

You have to hand to them though
Another astoundingly good rouse to cash in
Even better than charging double bubble for increased memory
Reply
Old Feb 11, 2016 | 11:30 AM
  #166  
Devildog's Avatar
Devildog
Scooby Regular
 
Joined: Aug 2006
Posts: 4,430
Likes: 1
From: Away from this place
Default

Originally Posted by markjmd
Whichever way you look at it, this is a massive embarrassment and fail for Apple. Either the new phone lock-out they've added in the new software is completely OTT and just a thinly-disguised excuse to punish customers who dared take business away from so-called authorized repairers, or the old software wasn't doing its job properly and was exposing customers to an inexcusable security hazard.

The whole barrel is truly beginning to reek

Really?


Apart from specialist IT forums that 99.9% of real world users won't frequent and a few anally retentives on here, its hardly even newsworthy, with the mainstream media having basically moved on (apart from the independent reporting on it late as usual in its tech pages)


Hardly a massive embarrassment or fail.


I'm off to buy a new phone today. It will be a iphone 6S. If it breaks I'll take it to an authorised repairer who I know will fix or replace it on the spot (whilst under warranty), not some unqualified, self taught opportunist who I can't trust not to steal personal data.


Apple can't win. If they allowed third party repairs of that type and personal data got stolen resulting in financial and other loss, you'd all be up in arms moaning about lack of security.
Reply
Old Feb 11, 2016 | 11:49 AM
  #167  
hodgy0_2's Avatar
hodgy0_2
Scooby Regular
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2008
Posts: 15,634
Likes: 22
From: K
Default

I certainty don't reserve my criticism for Apple - when looking at this issue on the web I read an article about Windows 10 and its insistence of sending data back to ?????Microsoft

and how it is virtually impossible to turn that behaviour off

Microsoft, like Apple and Google always say - "it is to improve the user experience"

maybe I don't want that, maybe I want a mediocre to **** experience - and am prepared trade that against prostrating myself at the alter of insert - global tech company that always assumes they know what I want

and sure in the grand schema of things this is a storm in teacup effecting a relatively few people - but it has wider implications imo

Last edited by hodgy0_2; Feb 11, 2016 at 11:54 AM.
Reply
Old Feb 11, 2016 | 12:02 PM
  #168  
neil-h's Avatar
neil-h
Scooby Regular
 
Joined: Apr 2013
Posts: 4,224
Likes: 0
From: Berks
Default

Originally Posted by Devildog
Apple can't win. If they allowed third party repairs of that type and personal data got stolen resulting in financial and other loss, you'd all be up in arms moaning about lack of security.
Agreed, look at the kicking BMW took one loads of cars were being stolen using cloned keys. All of a sudden letting anyone and everyone be able to program a replacement key wasn't such a bright idea.
Reply
Old Feb 11, 2016 | 12:16 PM
  #169  
pimmo2000's Avatar
pimmo2000
Thread Starter
Scooby Regular
iTrader: (6)
 
Joined: Sep 2004
Posts: 14,661
Likes: 5
From: On a small Island near France
Default

Originally Posted by neil-h
Agreed, look at the kicking BMW took one loads of cars were being stolen using cloned keys. All of a sudden letting anyone and everyone be able to program a replacement key wasn't such a bright idea.

Rubbish, if I bought an immobiliser from a third party to replace my standard and it didn't work I wouldn't blame the manufacturer of the car.

Apple would be straight out to prove the device wasn't standard and anyway, if it means that much to them, they should disable the fingerprint for none OEM parts, that would be reasonable.
Reply
Old Feb 11, 2016 | 12:26 PM
  #170  
neil-h's Avatar
neil-h
Scooby Regular
 
Joined: Apr 2013
Posts: 4,224
Likes: 0
From: Berks
Default

Originally Posted by pimmo2000
Rubbish, if I bought an immobiliser from a third party to replace my standard and it didn't work I wouldn't blame the manufacturer of the car.

Apple would be straight out to prove the device wasn't standard and anyway, if it means that much to them, they should disable the fingerprint for none OEM parts, that would be reasonable.
You really are missing the point, all this hinges around a piece of software required to code the new button to the phone. As it stands Apple aren't releasing this to general public for security reasons. Same with BMW and the software to code their keys.
Reply
Old Feb 11, 2016 | 12:46 PM
  #171  
pimmo2000's Avatar
pimmo2000
Thread Starter
Scooby Regular
iTrader: (6)
 
Joined: Sep 2004
Posts: 14,661
Likes: 5
From: On a small Island near France
Default

Originally Posted by neil-h
You really are missing the point, all this hinges around a piece of software required to code the new button to the phone. As it stands Apple aren't releasing this to general public for security reasons. Same with BMW and the software to code their keys.
I'm not missing the point, Apple could choose to limit functionality without disabling the phone.

At least they could of warned people.
Reply
Old Feb 11, 2016 | 01:07 PM
  #172  
markjmd's Avatar
markjmd
Scooby Regular
iTrader: (11)
 
Joined: May 2009
Posts: 4,342
Likes: 70
Default

Originally Posted by Devildog
Really?


Apart from specialist IT forums that 99.9% of real world users won't frequent and a few anally retentives on here, its hardly even newsworthy, with the mainstream media having basically moved on (apart from the independent reporting on it late as usual in its tech pages)


Hardly a massive embarrassment or fail.


I'm off to buy a new phone today. It will be a iphone 6S. If it breaks I'll take it to an authorised repairer who I know will fix or replace it on the spot (whilst under warranty), not some unqualified, self taught opportunist who I can't trust not to steal personal data.


Apple can't win. If they allowed third party repairs of that type and personal data got stolen resulting in financial and other loss, you'd all be up in arms moaning about lack of security.
If it wasn't for that fact that prior to IOS9 being released, they already did allow third-party repairs of this type, we wouldn't be having this discussion at all
Reply
Old Feb 11, 2016 | 01:19 PM
  #173  
hodgy0_2's Avatar
hodgy0_2
Scooby Regular
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2008
Posts: 15,634
Likes: 22
From: K
Default

Originally Posted by neil-h
You really are missing the point, all this hinges around a piece of software required to code the new button to the phone. As it stands Apple aren't releasing this to general public for security reasons. Same with BMW and the software to code their keys.
but the punishment seems to be retrospective

it did work fine - then an OS update, you were encouraged to download presumably to "enhance your user experience" has turned the device into a doorstop

you then get told its your fault as you should have backed it up


its like Alice in Wonderland
Reply
Old Feb 11, 2016 | 01:19 PM
  #174  
Devildog's Avatar
Devildog
Scooby Regular
 
Joined: Aug 2006
Posts: 4,430
Likes: 1
From: Away from this place
Default

Originally Posted by pimmo2000
I'm not missing the point, Apple could choose to limit functionality without disabling the phone.

At least they could of warned people.
Pimmo


1) Do you have a touch enabled Iphone?
2) Do you run a phone repair shop?
Reply
Old Feb 11, 2016 | 01:27 PM
  #175  
Darrell@Scoobyworx's Avatar
Darrell@Scoobyworx
Authorised Trader
iTrader: (5)
 
Joined: Aug 2011
Posts: 1,273
Likes: 2
From: Barnsley
Default

I see everybody is on apples case,

but if somebody sets up a phone repair shop and installs somthing with the screen to capture security details and steal account info, bank details and money etc im pretty sure the said people who wanted the cheap repair wont be saying dodgy guy robbed me and will more than likely say how did apple allow this to happen and it would be apples fault.
Reply
Old Feb 11, 2016 | 01:30 PM
  #176  
mrtheedge2u2's Avatar
mrtheedge2u2
Scooby Regular
20 Year Member
Liked
 
Joined: Jan 2006
Posts: 3,194
Likes: 31
Default

I doubt that.

My main concern with the practice is that for something so critical it is not clearly stated in the T&Cs. I mean 1000s upon 1000s of mobile phones are broken and repaired every day. So it certainly warrants advanced warning.
Reply
Old Feb 11, 2016 | 01:44 PM
  #177  
jonc's Avatar
jonc
Scooby Regular
 
Joined: Apr 2002
Posts: 7,647
Likes: 22
Default

Originally Posted by neil-h
You really are missing the point, all this hinges around a piece of software required to code the new button to the phone. As it stands Apple aren't releasing this to general public for security reasons. Same with BMW and the software to code their keys.
Neil, could post up your source where courts ruled where BMW were made to make public it's software code for cloning keys which resulted in an increase of theft of BMW cars? All I can find are articles describing how car thieves were intercepting the signal from key fob to the car and cloning that signal to blank keys. Also this method of theft was not isolated to just BMW.

What this is turning out to be is not that Apple are punishing those who had their devices repaired by third parties, but poor coding, a bug if you will, where a software update unexpectedly renders devices bricked even if no repairs have been carried out on phones that simply have a faulty genuine and original part. And as usual, Apple's response to these kinds of major issues when they crop up has been lame and wait until it reaches critical mass before they admit to actually there being an issue. Right now, everyone in Apple's sizable marketing and legal departments are all scratching their heads trying to figure out how to handle another PR disaster.
Reply
Old Feb 11, 2016 | 01:50 PM
  #178  
jonc's Avatar
jonc
Scooby Regular
 
Joined: Apr 2002
Posts: 7,647
Likes: 22
Default

Originally Posted by Devildog
Pimmo


1) Do you have a touch enabled Iphone?
2) Do you run a phone repair shop?
Question is, did you even know that an update would brick a device like this for devices that have been repaired by a third party or that the up date would brick your phone if you didn't have a faulty part repaired before an update? I don't think even Apple knew it would do that.
Reply
Old Feb 11, 2016 | 01:53 PM
  #179  
Darrell@Scoobyworx's Avatar
Darrell@Scoobyworx
Authorised Trader
iTrader: (5)
 
Joined: Aug 2011
Posts: 1,273
Likes: 2
From: Barnsley
Default

Originally Posted by mrtheedge2u2
I doubt that.

My main concern with the practice is that for something so critical it is not clearly stated in the T&Cs. I mean 1000s upon 1000s of mobile phones are broken and repaired every day. So it certainly warrants advanced warning.
They release updated T&C's with each software update, i havnt read them cos i dont care but i would be pretty sure there is somthing in them about it as Apple may be expensive and all the rest but they arnt stupid and have a good legal team in place

Additionally with a new iphone they can only be repaired with apple at release as the smaller shops dont have parts etc. But if they can make parts to work shortly after then they also need the calibration machine to make thier parts work as oem ones otherwise its them who are happy to repair a customers phone knowing it will brick it going forward. Really nice guys these repair shops arnt they

Last edited by Darrell@Scoobyworx; Feb 11, 2016 at 01:55 PM.
Reply
Old Feb 11, 2016 | 02:29 PM
  #180  
hodgy0_2's Avatar
hodgy0_2
Scooby Regular
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2008
Posts: 15,634
Likes: 22
From: K
Default

Originally Posted by Darrell@Scoobyworx
otherwise its them who are happy to repair a customers phone knowing it will brick it going forward. Really nice guys these repair shops arnt they
really, is that your reading of this

3rd party repairers wilfully making repairs, knowing it would render the phone useless


presumably the 3rd party repairers had inside knowledge of the next OS release
Reply



All times are GMT +1. The time now is 04:08 AM.