dpb

having been with apple short while I'm fundamentally confused as to why they've suceeded where blackberry havnt . And just wonder how they can possibly survive in the face android competition

andy97

iTrader: (1)

Cult of mac had this to say
http://www.cultofmac.com/411395/ever...ling-error-53/

200,000 bricked devices. Oh dear! It going to cost apple

mrtheedge2u2

The waters are also murky

pimmo2000

iTrader: (6)

you could save your data to an external memory ca.. on no wait, if you want more space you have to buy a whole new device... and before the ***** quote security, Android has a solid drive encryption if you decided your data is that private.

I like my Apple products, but I really struggle with the people who are pro-Apple no matter what, it's embarrassing to read the ****e they post excusing every greedy move Apple makes.

JackClark

Umm, you might need a fact check " iFixit says its Error 53 support page has been viewed more than 200,000 times."

Thanks for sending traffic to Apple related sites, it'll help keep them going. Who can blame them for cashing in a little.

dpb

Gosh so it could be JUST screen replacement that does this , unless they're lying

ditchmyster

iTrader: (7)

Image.

hodgy0_2

It was interesting that you reminded us all of the original Big Brother iconography in an early Apple advert a few threads ago

The imagery could not have been more stark

It was essentially

“don’t be told what to think, how to behave etc etc”

"Break free from conformity from people telling you what is good for you"

Yet with your totally uncritical Apple apologists responses you do exactly the same thing

I knew your ultimate retort was going to be “well you are stupid for not using icloud, the benevolent Apple has given you the tools to save yourself from your own stupidity etc”

The point is maybe maybe not – but that is NOT your call, NOT Apples call Ultimately people should be free of that patronising paternalistic, BIG BROTHER attitude.

I don't want to be "saved" by you BB or Apple


The world goes down pretty dark path when that attitude prevails

Luckily we live in an analogue world, people should be free to be a bit **** – and not have to back up their entire life into a series of ones and zeros on a server somewhere and needlessly punished if they don't

JackClark

Why do you believe you *have* to do any of that. You can run Android on your iPhone if you're clever enough and back ups were a thing before the Internet.

JackClark

Emphasis on the "could" I won't repair iPhone or iPad screens due to the risk of damaging other components.

JackClark

Total Cost of Ownership.

hodgy0_2

ok I think you miss my point

Like I said - it should NOT be an "either / or" "binary" "1 or 0" choice

JackClark

I still don't get it, what shouldn't, back ups?

hodgy0_2

someone "shouldn't" be simply told when they have lost all their photos

"you should have used icloud" (or any other type of backup for that matter)

when the phone has been bricked by Apple in rather opaque circumstances

dpb

You have to hand to them though
Another astoundingly good rouse to cash in
Even better than charging double bubble for increased memory

Devildog

Really?


Apart from specialist IT forums that 99.9% of real world users won't frequent and a few anally retentives on here, its hardly even newsworthy, with the mainstream media having basically moved on (apart from the independent reporting on it late as usual in its tech pages)


Hardly a massive embarrassment or fail.


I'm off to buy a new phone today. It will be a iphone 6S. If it breaks I'll take it to an authorised repairer who I know will fix or replace it on the spot (whilst under warranty), not some unqualified, self taught opportunist who I can't trust not to steal personal data.


Apple can't win. If they allowed third party repairs of that type and personal data got stolen resulting in financial and other loss, you'd all be up in arms moaning about lack of security.

hodgy0_2

I certainty don't reserve my criticism for Apple - when looking at this issue on the web I read an article about Windows 10 and its insistence of sending data back to ?????Microsoft

and how it is virtually impossible to turn that behaviour off

Microsoft, like Apple and Google always say - "it is to improve the user experience"

maybe I don't want that, maybe I want a mediocre to **** experience - and am prepared trade that against prostrating myself at the alter of insert - global tech company that always assumes they know what I want

and sure in the grand schema of things this is a storm in teacup effecting a relatively few people - but it has wider implications imo

neil-h

Agreed, look at the kicking BMW took one loads of cars were being stolen using cloned keys. All of a sudden letting anyone and everyone be able to program a replacement key wasn't such a bright idea.

pimmo2000

iTrader: (6)

Rubbish, if I bought an immobiliser from a third party to replace my standard and it didn't work I wouldn't blame the manufacturer of the car.

Apple would be straight out to prove the device wasn't standard and anyway, if it means that much to them, they should disable the fingerprint for none OEM parts, that would be reasonable.

neil-h

You really are missing the point, all this hinges around a piece of software required to code the new button to the phone. As it stands Apple aren't releasing this to general public for security reasons. Same with BMW and the software to code their keys.

pimmo2000

iTrader: (6)

I'm not missing the point, Apple could choose to limit functionality without disabling the phone.

At least they could of warned people.

markjmd

iTrader: (11)

If it wasn't for that fact that prior to IOS9 being released, they already did allow third-party repairs of this type, we wouldn't be having this discussion at all

hodgy0_2

but the punishment seems to be retrospective

it did work fine - then an OS update, you were encouraged to download presumably to "enhance your user experience" has turned the device into a doorstop

you then get told its your fault as you should have backed it up


its like Alice in Wonderland

Devildog

Pimmo


1) Do you have a touch enabled Iphone?
2) Do you run a phone repair shop?

Darrell@Scoobyworx

iTrader: (5)

I see everybody is on apples case,

but if somebody sets up a phone repair shop and installs somthing with the screen to capture security details and steal account info, bank details and money etc im pretty sure the said people who wanted the cheap repair wont be saying dodgy guy robbed me and will more than likely say how did apple allow this to happen and it would be apples fault.

mrtheedge2u2

I doubt that.

My main concern with the practice is that for something so critical it is not clearly stated in the T&Cs. I mean 1000s upon 1000s of mobile phones are broken and repaired every day. So it certainly warrants advanced warning.

jonc

Neil, could post up your source where courts ruled where BMW were made to make public it's software code for cloning keys which resulted in an increase of theft of BMW cars? All I can find are articles describing how car thieves were intercepting the signal from key fob to the car and cloning that signal to blank keys. Also this method of theft was not isolated to just BMW.

What this is turning out to be is not that Apple are punishing those who had their devices repaired by third parties, but poor coding, a bug if you will, where a software update unexpectedly renders devices bricked even if no repairs have been carried out on phones that simply have a faulty genuine and original part. And as usual, Apple's response to these kinds of major issues when they crop up has been lame and wait until it reaches critical mass before they admit to actually there being an issue. Right now, everyone in Apple's sizable marketing and legal departments are all scratching their heads trying to figure out how to handle another PR disaster.

jonc

Question is, did you even know that an update would brick a device like this for devices that have been repaired by a third party or that the up date would brick your phone if you didn't have a faulty part repaired before an update? I don't think even Apple knew it would do that.

Darrell@Scoobyworx

iTrader: (5)

They release updated T&C's with each software update, i havnt read them cos i dont care but i would be pretty sure there is somthing in them about it as Apple may be expensive and all the rest but they arnt stupid and have a good legal team in place

Additionally with a new iphone they can only be repaired with apple at release as the smaller shops dont have parts etc. But if they can make parts to work shortly after then they also need the calibration machine to make thier parts work as oem ones otherwise its them who are happy to repair a customers phone knowing it will brick it going forward. Really nice guys these repair shops arnt they

hodgy0_2

really, is that your reading of this

3rd party repairers wilfully making repairs, knowing it would render the phone useless


presumably the 3rd party repairers had inside knowledge of the next OS release