Apple ruining small businesses
08 February 2016, 11:09 PM
#61
Scooby Senior
Take it to Apple? What to be told that nothing can be done and that the device is effectively junk, that's really helpful. But I guess Apple will let you crack on if you trade in your bricked device for a third of the price to buy another iPhone, how convenient! Well they can "crack on"!
08 February 2016, 11:25 PM
#62
Scooby Regular
Only way round it would be for apple to provide unlock codes when requested. By the sounds of it they can't do that, hence its questionable about the legality of it. They have by very definition made it a monopoly
08 February 2016, 11:43 PM
#64
Scooby Regular
Apple was boom and bust. there share price will now drop and other than the fanboys they will start to drop off sales wise due to starting to loose there fashion cred
09 February 2016, 07:32 AM
#65
Pimmo
Seriously. Think this one through. Its one repair type. The one, out of all of them, you'd want done right.
Most of the repairs are screen replacements. That's what these wee companies survive on. That and unblocking stolen phones (given that you can unlock for free on most networks these days)
More importantly, how do we know that the phone is actually junk after the software detects a non oem part? Apple's own release states that the touch id and use of apple pay is disabled. Is that not exactly what some of the haters posting on here were suggesting should happen?
So - what if the phone is in fact rendered inoperative by the error code.
From the source you linked to:
In its report, the Guardian cites the experiences of a freelance photographer, Antonio Olmos, who says the problem occurred on his phone after he upgraded its software.
"When Olmos, who says he has spent thousands of pounds on Apple products over the years, took it to an Apple store in London, staff told him there was nothing they could do, and that his phone was now junk," the paper reported
I'd put money on the fact that this happened:
"When Olmos, who says he has spent thousands of pounds on Apple products over the years, took it to an Apple store in London, staff told him there was nothing they could do for free, and that he'd need a replacement Apple part to make it work. Olmos, being as tight as he was not to have an apple repair in the first threw his dummy out the pram, and having stormed home in a temper he realised that his phone was now junk unless he saw sense and paid fro a proper repair."
I smashed my phone screen last summer. Apple repaired it same day for £25 more than the phone repair centre would have charged me. Its a £500 piece of complex kit. I'd rather have it done properly, thanks.
Seriously. Think this one through. Its one repair type. The one, out of all of them, you'd want done right.
Most of the repairs are screen replacements. That's what these wee companies survive on. That and unblocking stolen phones (given that you can unlock for free on most networks these days)
More importantly, how do we know that the phone is actually junk after the software detects a non oem part? Apple's own release states that the touch id and use of apple pay is disabled. Is that not exactly what some of the haters posting on here were suggesting should happen?
So - what if the phone is in fact rendered inoperative by the error code.
From the source you linked to:
In its report, the Guardian cites the experiences of a freelance photographer, Antonio Olmos, who says the problem occurred on his phone after he upgraded its software.
"When Olmos, who says he has spent thousands of pounds on Apple products over the years, took it to an Apple store in London, staff told him there was nothing they could do, and that his phone was now junk," the paper reported
I'd put money on the fact that this happened:
"When Olmos, who says he has spent thousands of pounds on Apple products over the years, took it to an Apple store in London, staff told him there was nothing they could do for free, and that he'd need a replacement Apple part to make it work. Olmos, being as tight as he was not to have an apple repair in the first threw his dummy out the pram, and having stormed home in a temper he realised that his phone was now junk unless he saw sense and paid fro a proper repair."
I smashed my phone screen last summer. Apple repaired it same day for £25 more than the phone repair centre would have charged me. Its a £500 piece of complex kit. I'd rather have it done properly, thanks.
It's about choice, Apple charge a lot more than £25 to repair screens so you've been lucky/covered under some warranty but personally I would like to choose who repairs my phone, not be forced to pay their prices.
It's the same deal as the idea for "new" headphones and chargers, the general public want the option to use their current headphones/charger, to do that Apple will charge an extra, people will be annoyed and Apple fanboys will claim it's Apple leading the way with technology again.
If they so decided, they could introduce new technology with backward compatibility, but as long as people like Jack keep following blindly why should they, they can make billions.
To use the car analogy, imagine Subaru decided that only they would replace your brake calipers and if any other garage did it, the car would deactivate - permanently . In theory they would be the best and safest option as they understand the build, design etc but do you think people would accept it?
Difference between fans and fanboys.
09 February 2016, 08:03 AM
#66
Scooby Senior
Your car doesn't stop working if you put non oem parts on though does it, you have the legal option to go elsewhere. the way apple have done this you don't.
Only way round it would be for apple to provide unlock codes when requested. By the sounds of it they can't do that, hence its questionable about the legality of it. They have by very definition made it a monopoly
Only way round it would be for apple to provide unlock codes when requested. By the sounds of it they can't do that, hence its questionable about the legality of it. They have by very definition made it a monopoly
09 February 2016, 08:07 AM
#67
Scooby Senior
It's about choice, Apple charge a lot more than £25 to repair screens so you've been lucky/covered under some warranty but personally I would like to choose who repairs my phone, not be forced to pay their prices.
It's the same deal as the idea for "new" headphones and chargers, the general public want the option to use their current headphones/charger, to do that Apple will charge an extra, people will be annoyed and Apple fanboys will claim it's Apple leading the way with technology again.
If they so decided, they could introduce new technology with backward compatibility, but as long as people like Jack keep following blindly why should they, they can make billions.
To use the car analogy, imagine Subaru decided that only they would replace your brake calipers and if any other garage did it, the car would deactivate - permanently . In theory they would be the best and safest option as they understand the build, design etc but do you think people would accept it?
Difference between fans and fanboys.
It's the same deal as the idea for "new" headphones and chargers, the general public want the option to use their current headphones/charger, to do that Apple will charge an extra, people will be annoyed and Apple fanboys will claim it's Apple leading the way with technology again.
If they so decided, they could introduce new technology with backward compatibility, but as long as people like Jack keep following blindly why should they, they can make billions.
To use the car analogy, imagine Subaru decided that only they would replace your brake calipers and if any other garage did it, the car would deactivate - permanently . In theory they would be the best and safest option as they understand the build, design etc but do you think people would accept it?
Difference between fans and fanboys.
1) You can still use a cheap *** screen as a replacement, crack on.
2) You are free to not buy Apple products.
3) You probably don't have a floppy disk on your own machine.
4) Snap your ECU in half, find a cheap replacement that has no software, see if your car works.
09 February 2016, 08:10 AM
#68
Scooby Senior
You should short the stock, you've been right so many times before betting the house on it would be a safe bet.
09 February 2016, 08:21 AM
#70
You are missing the point. It doesn't matter whether it's one phone or a million phones. It's the fact that this protocol completely disables/destroys the phone. That is a complete over reaction on apple's part. They could of steered clear of regulatory issues if they had just disabled the touch sensor and pay features.
Your blind refusal demonstrate s your ignorance of consumer rights with an apple cult mentality. I just hope you don't fall foul of an apple protocol the knackers one of your devices
Your blind refusal demonstrate s your ignorance of consumer rights with an apple cult mentality. I just hope you don't fall foul of an apple protocol the knackers one of your devices
09 February 2016, 08:39 AM
#72
Scooby Senior
You are missing the point. It doesn't matter whether it's one phone or a million phones. It's the fact that this protocol completely disables/destroys the phone. That is a complete over reaction on apple's part. They could of steered clear of regulatory issues if they had just disabled the touch sensor and pay features.
Your blind refusal demonstrate s your ignorance of consumer rights with an apple cult mentality. I just hope you don't fall foul of an apple protocol the knackers one of your devices
Your blind refusal demonstrate s your ignorance of consumer rights with an apple cult mentality. I just hope you don't fall foul of an apple protocol the knackers one of your devices
Take the chip out of your credit card and it will still work on a swipe terminal but you can't moan to your bank when it won't do chip and pin even though you've stuck another one on there.
09 February 2016, 08:51 AM
#73
Guys, you are wasting your time. Apple could introduce a policy of only allowing apple-to-apple calls in the name of security and if you call an andriod phone they turn up and rape your whole family and smash your phone and Jack would say that it is perfectly legal and moral.
When the lawsuits happen we will see who the courts deem legally compliant....the consumer or the company.
BTW, jack still hasn't answered about if this issue of using non-apple repairs is in the T&Cs
When the lawsuits happen we will see who the courts deem legally compliant....the consumer or the company.
BTW, jack still hasn't answered about if this issue of using non-apple repairs is in the T&Cs
09 February 2016, 09:08 AM
#74
Scooby Senior
I don't know what you mean by T&C's ask again.
And if anyone is thinking this is something new then perhaps have a look at this from 2014 https://discussions.apple.com/thread/6570451
How come you've only just got the pitchforks out?
And if anyone is thinking this is something new then perhaps have a look at this from 2014 https://discussions.apple.com/thread/6570451
How come you've only just got the pitchforks out?
09 February 2016, 09:16 AM
#75
I asked if it is stated in the T&C's when you buy an iphone that if you use a "non-approved" repair shop that your phone will be deactiviated by apple resulting in the error 53 codes....
09 February 2016, 09:29 AM
#76
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You are missing the point. It doesn't matter whether it's one phone or a million phones. It's the fact that this protocol completely disables/destroys the phone. That is a complete over reaction on apple's part. They could of steered clear of regulatory issues if they had just disabled the touch sensor and pay features.
Your blind refusal demonstrate s your ignorance of consumer rights with an apple cult mentality. I just hope you don't fall foul of an apple protocol the knackers one of your devices
Your blind refusal demonstrate s your ignorance of consumer rights with an apple cult mentality. I just hope you don't fall foul of an apple protocol the knackers one of your devices
Lets be sensible here, touch ID is a key part of the security system used by iOS and Apple Pay. Not some ancillary piece as the people likening it to breaks/ecus are suggesting, the closest comparison is that with the alarm/immobiliser I mentioned mentioned early.
09 February 2016, 09:33 AM
#77
No one disputes the security mindset here but this is the rub.....if it is so crucial that only apple repair centres can do the repairs then it should be in the terms and conditions clearly stating that none compliance will result in your phone being rendered useless. And also, from what I read if you did take your phone to the authorised place they charge you 250 quid, give or take, to repair it..... they have you coming and going there.
09 February 2016, 09:34 AM
#78
Scooby Senior
09 February 2016, 09:40 AM
#79
Then I can imagine a nice settlement coming up.
The law does not assume everyone is a phone engineer or security analyst. The average person would never assume a repair will result in your phone being ruined.
The law does not assume everyone is a phone engineer or security analyst. The average person would never assume a repair will result in your phone being ruined.
09 February 2016, 10:00 AM
#82
Scooby Senior
09 February 2016, 10:14 AM
#84
And how would that work? Lets say you've set the phone up to unlock using touch ID, you get it repaired with an aftermarket button and apple disables that function. You still can't get back into the phone as it's locked by a now none functioning button.
Lets be sensible here, touch ID is a key part of the security system used by iOS and Apple Pay. Not some ancillary piece as the people likening it to breaks/ecus are suggesting, the closest comparison is that with the alarm/immobiliser I mentioned mentioned early.
Lets be sensible here, touch ID is a key part of the security system used by iOS and Apple Pay. Not some ancillary piece as the people likening it to breaks/ecus are suggesting, the closest comparison is that with the alarm/immobiliser I mentioned mentioned early.
That is all they had to do, not f**k the phone up
09 February 2016, 10:23 AM
#85
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Ok so lets say I steal your iphone, all i have to do to unlock it (and access all the data on it) is to pay some bloke 20 quid to replace the touch ID button. Cool.
09 February 2016, 10:25 AM
#86
Scooby Senior
The one's I've read are greedy lawyers trying to cash in, they contain glaring inaccuracies that won't hold water. But if it makes you feel good then fine.
09 February 2016, 10:27 AM
#87
Scooby Senior
He has no understanding of how it works and won't spend any time learning when he can just rant about it. I guess it makes him feel good and that's fine.
09 February 2016, 11:57 AM
#89
And how would that work? Lets say you've set the phone up to unlock using touch ID, you get it repaired with an aftermarket button and apple disables that function. You still can't get back into the phone as it's locked by a now none functioning button.
Lets be sensible here, touch ID is a key part of the security system used by iOS and Apple Pay. Not some ancillary piece as the people likening it to breaks/ecus are suggesting, the closest comparison is that with the alarm/immobiliser I mentioned mentioned early.
Lets be sensible here, touch ID is a key part of the security system used by iOS and Apple Pay. Not some ancillary piece as the people likening it to breaks/ecus are suggesting, the closest comparison is that with the alarm/immobiliser I mentioned mentioned early.
Going with your car alarm analogy, if you've replace/repair the factory fitted alarm by a non-dealer, you don't expect the car manufacturer to permanently disable the engine and permanently lock the doors so that you can't even retrieve the contents and your valuables inside if the official dealership, with your permission, perform a routine update to the factory ECU with the latest software revision.
09 February 2016, 12:01 PM
#90