F1 CJE UK

iTrader: (8)

Me too, I had my car looked at and it ended up with a hole in the roof!!!

Love the broken record BS about RCM, what do these type of post achieve? Two sides to every story and RCM are never going to come on here and post a reply!

juggers

iTrader: (1)

Exactly! Says a lot about RCM tbh, much more professional approach as opposed to slinging it out on a open forum!

WUZ

iTrader: (14)

BS implies it is not true but everything that has happened to Jobe (and 4 other people judging by the emails and PM's I have received over the past 5 months) is 100% factual.

I would hazard a guess that thier legal team have instructed them not to say a word (which is sensible for a business, calpable deniability)

You keep on lining their pockets so they can keep on blaming anyone or anything other than them for the issue............ the rest of the community will stick to honest tuners like Engine Tuner/Lateral/ASP, etc

dazdavies

iTrader: (22)

I have absolutely no doubt that there's more to the story than just RCM being at fault here.

Their engine builds are phenomenal. If the guy moaning that his engine has let go because he wanted to bolt on a **** load of mods without doing a full build then he only has himself to blame.

juggers

iTrader: (1)

RCM ow me £120,112.00 it's factual because I say it is.

jobegold@hotmail.co.uk

yes i am moaning because my engine let go in there possession after THEY did the engine build. I didn't do the build i havnt even seen the car since February so you must be pretty dumb not to realise its there fault that the engine went. Why on earth didn't they make sure i had the big end done as they were doing everything else. I was new to scoobys at this point so i had no idea but from talking to other engine tuners nearly all have them said the 1st thing that they should have done is the big end no matter what i was having done as i took it there with a blown head gasket.

At the end of the day they have blown my engine and will not admit its there fault our put it right with out charging me top dollar for the parts so i am having to pay over 10k just to get the car back and it is in worst state than when i took it there. How nice is it that for your so called amazing RCM.

Carnut

RCM or any professional engine builder should refuse to do any work they don't think is right. So for example if i was to ask RCM to give me 500bhp on a 2.5 with standard internals they should tell me where to go, even if i insist.
If they aren't confident that every engine that leaves their garage is a reliable build then it shouldn't leave or be done in the first place. IMO

WUZ

iTrader: (14)

100% agree Carnut, they have been doing it long enough to know what works and what does not...... whilst I agree that they don't have a crystal ball and cannot predict when an engine will fail - they do know what is needed for a high power build and they were not forthcoming with that info to Jobe who is a Scooby "Newbie"

He went to them because he wanted a company with a good reputation to steer him in the right direction................... sadly this never happened.

Infected by sti

iTrader: (6)

No offence intended to anyone here but if RCM can't even put a set of bearings in when they have pulled an engine apart, and the car decided to spit it's dummy out in their possession after they had built it that's just plain and simple their **** up. Would they recommend me reusing my bearings? Highly unlikely! So what's he deal?

How can you hold the owner responsible if he's not even touched, seen or used the car?

If what he states is true and imo it must be if he's not even had his car back and it went pop in the possession of RCM, how can people on here blatantly defend them.

If I had advertised an engine build service for instance and I royally made a boo boo and it went **** up and I basically stuck my fingers up to the work and simply stated "it's your problem" I wonder how many of you would then jump on board stating how wrong it is etc if a thread was started here.

Everybody is capable of making mistakes it's how you deal with them, and if all said here is correct then RCM should be ashamed! They are the only ones dirtying their name, the owner of the car is purely relaying information. Make of it as you will but I know if it was me, like **** would you catch me sitting back taking a breather and hoping for the best, the guys not had his car best part of a year!! WTF!! REALLY!

Even a novice could have stripped and rebuilt it numerous times making loads of feckups within that time frame, just goes to show you what money does and how people won't touch you and disregard you without that fact!

Customers make a business, some people need to remember that and where they originally started out from.

jobegold@hotmail.co.uk

I have now been told i will be charged storage fees. Is it legal for them to try and charge me storage fees when the car isn't even running and in worse state than when it went to them. I'm still in talks with my sol on the best thing to do so sourly he cant charge me storage fees when a dispute is going on.

P.S sorry to the guy who started this thread its kind of gone on a rant hear.

Well said (infected by sti) totally agree with you.

DevilGirl

People need honesty and integrity when it comes to their cars- not to be ripped off on their last bit of luxury in this current economic market. RCM are nowhere near what they used to be. How do they sleep at night? I say they drop the R and become 'Clark Motorsport' because there's nothing 'Roger' about them. It's just false advertising. And as for charging storage fees on a car they basically blew up?? I nearly spat my Christmas pudding out. What a joke! But then again I'm not surprised, that's Clark Motorsport all over. Rip Off Britain would love these guys.

juggers

iTrader: (1)

Absolute bollocks how can anyone on here say this is down to the garage Without hearing the other side. Only a half wit would pass judgement without knowing the full story. Lets be honest a lot of us here can not afford a RCM build and are bound to slag them off about there pricing and builds at any opportunity.

When was the last time you went to see the car?

Wuz and infected Sti have you ever dealt with RCM?

DevilGirl

Well I doubt anyone would hear the other side of the story from RCM. I'm betting they're seriously embarrassed about it, and if they're not then they ****ing should be. Everyone in the Scooby World has heard the story, and that's not from people gossiping, that's from other tuners who know first hand it was **** up.

juggers

iTrader: (1)

Lol how can other tuners pass comment! Obviously other tuners (competitors) would slag them off!

And why don't you just post as yourself why are you switching profiles?

DevilGirl

Sorry I meant CM* (typo)

juggers

iTrader: (1)

If I had £15k for an engine build I know where I would be dropping it off and that's RCM.

DevilGirl

Switching profiles from who exactly? And actually a lot of other tuners had a lot of respect for them until they did this. But if anything it's a good thing because it gives the small-time guys a chance to clean up their mess. And that's what it is, one hot **** mess!

DevilGirl

Better make sure you've got a couple of grand contingency then love just incase they blow it up lol.

jobegold@hotmail.co.uk

judders iv not seen the car since feb this year i work in Africa for a month at a time and rcm are 2 hours away from me. Rest assured i will be going down to see the car when i return in January to make my dissension on what to do.

Devilgirl has nothing to do with me. I will say what i want to say on hear. i don't need to hide behind another profile name. RCM seen the other thread i put up and are well aware it is me so no doubt they have seen this one and will know its me as well. I have no need to hide behind another name.

Any way this has got out of hand and turned in to a slanging match so anuff from me now.

I will update on this forum when and if this gets resolved with full details of what has happened.

Carnut

Good luck jobe, i hope it has a better ending for you.

Infected by sti

iTrader: (6)

Care to elaborate on why you think it's the customers fault then please Immy?

Its a bit hard to get the other side of the story when they don't post, plus why would they want to admit to any kind of **** up given they have the "superiority" name.

I've no personal experiences of RCM no but I can tell you that this is the 3rd separate occasion I've personally heard of and not through the grape vine may I add ( won't be going any further than that btw ) that there has been problems, one of them is a similar situation to this and the other was negligible tbh but again it was the way it was addressed.

I've no doubt RCM are very good at what they do, but they also need to be very good when something goes wrong. Most people who use them speak very highly of them. Those people may have just had a service done or a map on the dyno, power runs etc, the vast majority of customers don't splash out £xxxxx's having engine builds done.

How do you hold the customer responsible through your eyes seeing as he's not even driven the car since being built? I find this extremely hard to fathom personally when he's not even touched the car, I would like to see you hand them £15k and something goes wrong before you get the car back, how do you think it would play out then? Would you bend over and get shafted dry? Or would you play hell over it, I'm guessing I know he answer

juggers

iTrader: (1)

You ever heard of Chinese whispers? your passing judgement without hearing there side of the story on three occasions. Can you imagine if our justice system was based on that theory
I would imagine them to have 10,000+ customers world wide including tuners. Surely there is no way they can keep them all happy and theres bound to be a few who are never satisfied.

Second of all if you ask a tuner to carry out work on a part of the engine and another part fails why on earth would the tuner take responsibility for other parts that were not part of the build?
If I was in his position I would never have asked for half the job to be done I would of went the whole hog to avoid such a situation. Cutting corners always comes back to bite you on your ***.
On to many occasions tuners get bullied into rectifying issues or parts that were never part of the build in the first place.

It is at the tuners discretion weather they decide to check other parts that are not included in the build and to make the customer aware of any risks. However this does not make the tuner responsible for any issues that occur from the parts in question.

Perhaps if I was in this chaps shoes I may feel different, but this is the reality of engine building!

In short everyone needs to wind there neck back in and the OP needs to go and see them instead of wasting his time on here which is not going to achieve anything.

DevilGirl

Posting about it on here is not a waste of time at all. Otherwise what's the point in having these forums in the first place? They're here so people can share their problems and experiences with each other, and if it's going to give Scooby owners a heads up on RCM's lack of customer service when something goes wrong, then it's 100% worth it. Whenever anybody asks me about them I tell them to go somewhere else.
And Judders, how was Jobe asking for half a job by the way?? RCM were supposed to be the experts in that situation so they should have advised him accordingly. If anything THEY were the ones cutting corners cz they should have known what might go wrong if the rest of it wasn't checked. And if they didn't know then why the **** not? Apparently they are Scooby specialists, they're supposed to know what they're doing. Is that not the reason why people go to professionals to start with??
If you can't rely on a specialist then why bother? If it was me in that situation I'd be straight in touch with Rip Off Britain and I'd name and shame them for sure. Yeah people make mistakes, that's life and **** happens, but it doesn't mean you can shirk responsibility and expect your trusted customer to pick up the bill. That is just totally dishonest. Especially when they are no doubt covered by insurance for things like that. They just want more money in their pockets at the expense of the customer.

jobegold@hotmail.co.uk

I no i said i was going to leave it but judders i was paying over 12k. do you really think i would have insisted on not changing the bearing on the big end for a couple of hundred pound.

Dont be silly.

They didn't inform about what could happen and what i need to do. Simple.

Devilgirl. Maby i should go to rip off Britain especially now i have been threaten with storage fees.

Infected by sti

iTrader: (6)

What exactly did you specify work wise to be carried out to be clear on the subject engine build wise.

Why did it initially go in for the work to be competed?

Immy I agree with the Chinese whispers comment and know all to well how things get out of hand. In this instance, somebody who's not touched the car in this misfortunate event, has not even had the chance to put it on the road and physically kill it himself is to blame, I personally just can't see it.

We all know and have probably seen at some point the work that comes out of rcm, let's face it as you say it's fantastic. BUT everybody has an off day regardless of who you are. We see plenty of praise threads for various people, yet anybody post up something against those said people will always have to deal with other people's experiences and opinions, after all we are all entitled to them. Like for instance yourself, you praise the work of rcm and say we are only hearing one side of the story, what's to say this version isn't correct? Do you know the version of rcm?

The amount of money we are talking here do you not think that should at least stretch to bearings? What engine builder who are top of their field would seriously assemble an engine with new components without checking anything over. If I took an engine to a builder and handed them new parts and said assemble it with old xyz he would laugh and wouldn't entertain it, and that's a fact. I can't see any professional builder wanting to put their name to something that has a possibility of going wrong.

mickeymouse

just for ref... when I was ringing around for a headgasket change.. they all said that the bearings MUST be chaged at same time... otherwise they wouldn't do the build..

just as you would change the water pump or tensioners whilst doing timing belt...

SouthWalesSam

iTrader: (1)

Coming back to the OP's original question...

Mine too...

My EngineTuner-built 2.1 stroker has just had its cambelt changed last week as it's racked up 50,000 miles (an' none o' dem bin easy!) running 353/332.

Would definitely recommend to a friend.

jobegold@hotmail.co.uk

infected by sti if you search roger Clark Motorsport you will see my thread that they got shut down and there is a list of everything on there.

It went to them with a blown head gasket so i asked for all the upgrades but they didn't mention the big end at all and with it being my 1st scooby i had no idea.

The Sheep Worrier

iTrader: (2)

Fcuck me for 12k you could surely get a brand spanking guaranteed engine from IM/Subaru?

Carnut

We're taking to jobe who is giving first hand experience, not a mate of a mate.

If jobe had asked for a "half job" (although i suspect he didn't hence he went to RCM) then they should have refused the work, after all, they don't need the customers.

So one of two things. Either they used their discretion and didn't bother to check other parts, or they did inform jobe to which he would have had to say he didn't want to pay a few hundred more on top of 12k and he'll take a chance. (Not likely IMO that he would want to take a chance hence he went to RCM in the first place)


PS i will concede that there is two sides to every story but we have a very open member who has posted a lot of detail to lead to people coming to his defence.

https://www.scoobynet.com/scoobynet-...otorsport.html