swansea subaru
#1
called in today about fitting my
ppp ecu,the sales guy said see guy
behind counter so i did.i explained
i wanted a ppp ecu fitted,to which he
repelyed i know nothing about them.so
he asked a subaru machanic he also didnt
have a clue???.his reason was that they
hadnt been one a 3day ecu course
but they are selling sti8`s+ wrx`s
what happen if they go wrong!!!
so i am going too tiley1s of bristol
rod
ppp ecu,the sales guy said see guy
behind counter so i did.i explained
i wanted a ppp ecu fitted,to which he
repelyed i know nothing about them.so
he asked a subaru machanic he also didnt
have a clue???.his reason was that they
hadnt been one a 3day ecu course
but they are selling sti8`s+ wrx`s
what happen if they go wrong!!!
so i am going too tiley1s of bristol
rod
#2
called in there twice for a price on a bumper hanger
for my99/00 bumper
thay could not tell me wich one i needed or how much
left my number both time for them to ring me with a price
and when thay could get one in for me still have not ring me
over two week age now
bloody useless
got one after form keith price very help full
give them a try
keith price abergavenny 01873 811555
for my99/00 bumper
thay could not tell me wich one i needed or how much
left my number both time for them to ring me with a price
and when thay could get one in for me still have not ring me
over two week age now
bloody useless
got one after form keith price very help full
give them a try
keith price abergavenny 01873 811555
#3
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Have to say I've had the same experience.
Called in 3 times to try to get the price of a 60k service and some carpet mats.
Friday - Subaru parts/servicing guy wasn't in as his wife was in labour - yeah, fair enough
Saturday - Phoned them lunchtime to then be told that the Subaru peeps only work mornings at the weekend.
Monday - went during the day. Subaru guy was there, but they couldn't give me a price for the service or for the mats as they "hadn't had the prices from Subaru yet", but they took my number and would phone me back.
That was 3 or 4 weeks ago and I've heard nothing.
So got the car serviced at DRJ in Carmarthen, who quoted a price over the phone and could book it in the same week.
Then the following week called into the Subaru dealers in Yeovil to ask about mats. They had prices for all the mats there, and could get some of whichever ones I wanted in within 2 days.
Hanover need to smarten their ideas up if they wanna get ANY parts/servicing trade, or anything like a reasonable reputation from the south Wales Subaru community.
[Edited by :Mike: - 7/18/2003 12:11:12 AM]
Called in 3 times to try to get the price of a 60k service and some carpet mats.
Friday - Subaru parts/servicing guy wasn't in as his wife was in labour - yeah, fair enough
Saturday - Phoned them lunchtime to then be told that the Subaru peeps only work mornings at the weekend.
Monday - went during the day. Subaru guy was there, but they couldn't give me a price for the service or for the mats as they "hadn't had the prices from Subaru yet", but they took my number and would phone me back.
That was 3 or 4 weeks ago and I've heard nothing.
So got the car serviced at DRJ in Carmarthen, who quoted a price over the phone and could book it in the same week.
Then the following week called into the Subaru dealers in Yeovil to ask about mats. They had prices for all the mats there, and could get some of whichever ones I wanted in within 2 days.
Hanover need to smarten their ideas up if they wanna get ANY parts/servicing trade, or anything like a reasonable reputation from the south Wales Subaru community.
[Edited by :Mike: - 7/18/2003 12:11:12 AM]
#4
Found their service very poor, was looking to purchase a new age imprezza phoned twice to speak to sales reps, told both times someone would phone back, they never bothered.Can't be in a rush to make money by the looks ofit.
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#11
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Hmm, not heard that but wouldn't be at all surprised - have been in a few times about parts etc and am yet to be satisfied, let alone impressed.
Will try to think to drive past on the way to/from work tomorrow and see if the signs/flags are there still
Will try to think to drive past on the way to/from work tomorrow and see if the signs/flags are there still
#12
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Awe got all excited then. Where acn you get just the prodrive ECU from or cant you? I'd be interested in this myself. I have a MY 2000 UK car.
Cheers, cal
Cheers, cal
#13
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Incidentally almost got my cars air con recharged at swansea hanover. Their a multi dealership - nissan and daewoo as well as subaru and some other. But I got the feeling that they wouldn't have known which car was my scooby if I hadnt pointed it out. Could'nt see any subarus there either. DRJ are very good, get all my servicing etc done there.
Cal
Cal
#15
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Swansea Subaru or Hanover as some call it cant get insurance at the moment for the scooby's and that is why they none there.
I went in there to book my P1 in for a service and they asked what a P1 was....says it all to me
not only that but when i went up the car park to turn round, this bunch of boys run out of the garage part and stood with jaws to the floor ooking at the car so god only knows what would happen if they go their hands on it..
I personally would have to recommend Keith Price in Abergavenny.
I have dealt with Tileys for 4yrs and always thought they were a great garage until this year. Tried Keith Prices for the first time last week and there isnt much they cant tell you or do with scooby's. Their labour charges are lower than most other dealerships also which is a bonus.
Highly recommend Keith Price
I went in there to book my P1 in for a service and they asked what a P1 was....says it all to me
not only that but when i went up the car park to turn round, this bunch of boys run out of the garage part and stood with jaws to the floor ooking at the car so god only knows what would happen if they go their hands on it..
I personally would have to recommend Keith Price in Abergavenny.
I have dealt with Tileys for 4yrs and always thought they were a great garage until this year. Tried Keith Prices for the first time last week and there isnt much they cant tell you or do with scooby's. Their labour charges are lower than most other dealerships also which is a bonus.
Highly recommend Keith Price
#16
called in to hanover a couple of weeks ago, they say they have been taken over by gm who they say own subaru, their account is on stop at the mo so they cant order any cars or parts, seemed pretty ****e to me so i ended up going to cvc yesterday for my 10k service
mark
mark
#17
I agree with scoobyp1 I have used Keith Price in Abergavenny for a year now and find them very helpful and prompt with all work that needs doing. As for Swansea Subaru I rang them on 4 occasions to get a price for a new clutch, they said that they would ring me back! that was in June and still no phone call, so I rang Keith Price and they booked the car in for 2 days later and did the work Job Done!
#18
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called in to hanover a couple of weeks ago, they say they have been taken over by gm who they say own subaru
#23
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Do you Hanover group (who run the dealership) or Daewoo?
Daewoo went into administration / receivership last year I think and were bought out by GM, so the company is now GM Daewoo.
But the Swansea dealership I thought were an independent franchise?
Daewoo went into administration / receivership last year I think and were bought out by GM, so the company is now GM Daewoo.
But the Swansea dealership I thought were an independent franchise?
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