FAO: If you have ordered a pack since December and are an SNPLUS member
12 January 2005, 11:57 AM
#1
FAO: If you have ordered a pack since December and are an SNPLUS member
Hi all,
If you have ordered a pack since December but not yet received it, your pack will be going out by the end of this week.
Some of you have experienced difficulties with requesting your pack which has been down to a tehcnical issue for which we apologise.
If you have paid for your SNPLUS subscription and entered you details and requested a pack, regardless of what the system is telling you, you have infact ordered a pack correctly and it will be dispatched by the end of the week.
Apologies for this.
Regards,
Shaun.
If you have ordered a pack since December but not yet received it, your pack will be going out by the end of this week.
Some of you have experienced difficulties with requesting your pack which has been down to a tehcnical issue for which we apologise.
If you have paid for your SNPLUS subscription and entered you details and requested a pack, regardless of what the system is telling you, you have infact ordered a pack correctly and it will be dispatched by the end of the week.
Apologies for this.
Regards,
Shaun.
13 January 2005, 03:02 PM
#6
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Originally Posted by webmaster
Ralph,
Your request has not been put on for some reason.
Can you try entering your address again and then requesting the pack one more time please.
Regards,
Shaun.
Your request has not been put on for some reason.
Can you try entering your address again and then requesting the pack one more time please.
Regards,
Shaun.
13 January 2005, 06:07 PM
#7
Scooby Regular
Hi Ralph,
I dont think so as I may have another user that has the same problem. Can you please email me your username & password to shaun@scoobynet.co.uk and we will look at resolving the problem.
Regards,
Shaun.
I dont think so as I may have another user that has the same problem. Can you please email me your username & password to shaun@scoobynet.co.uk and we will look at resolving the problem.
Regards,
Shaun.
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13 January 2005, 06:16 PM
#8
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I was playing with the request function around crimbo and it went '***** up' on me. Not sure if I willo have one sent or not... Can anyone confirm please?
Ta,
Ed
Ta,
Ed
13 January 2005, 06:21 PM
#9
Sorry Prodrive Eddie, you have to be a SNPLUS member for receive the SNPLUS membership pack! 
Not your fault.... but you wouldnt believe the number of emails we get from people asking for there membership packs when they havent actually subscribed to the membership!
Regards,
Shaun.
Not your fault.... but you wouldnt believe the number of emails we get from people asking for there membership packs when they havent actually subscribed to the membership!
Regards,
Shaun.
13 January 2005, 06:29 PM
#10
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Cheers Shaun, is it best to activate my membership from the paid subscriptions object on the CP? I'm getting all sorts of weird and wonderful messages from the Request Membership Pack button!!!
Ed
Ed
14 January 2005, 12:26 PM
#11
Scooby Regular
Prodrive Eddie,
You have to first go through the PAID SUBSCRIPTIONS option to actually pay for the SNPLUS subscription. Once this has happened you are then able to request a membership pack after filling out your address details.
Regards,
Shaun.
You have to first go through the PAID SUBSCRIPTIONS option to actually pay for the SNPLUS subscription. Once this has happened you are then able to request a membership pack after filling out your address details.
Regards,
Shaun.
14 January 2005, 09:28 PM
#13
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Originally Posted by webmaster
Sorry Prodrive Eddie, you have to be a SNPLUS member for receive the SNPLUS membership pack!
Not your fault.... but you wouldnt believe the number of emails we get from people asking for there membership packs when they havent actually subscribed to the membership!
Regards,
Shaun.
Not your fault.... but you wouldnt believe the number of emails we get from people asking for there membership packs when they havent actually subscribed to the membership!
Regards,
Shaun.
as i tryed and tryed to request this and still nothing ?