Parcelforce v Japan Post
21 August 2013, 05:34 PM
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Parcelforce v Japan Post
Subtitled Land v Air I suppose.
I ordered a part from Japan (thanks Banny !) on 28th July.
£23 at current exchange rates.
£12-odd and 3 days to deliver it to the UK by Japan Post.
2 days for Parcelforce to inform me that Customs charges were payable.
Paid immediately online.
13 days later no delivery, so I complained via PF's website.
The day after I was advised that delivery would be expedited.
Got the Roof Vent Catch on Monday 19th Aug.
Among the documentation was a breakdown of the 'Customs Charges'.
£6-odd VAT and a £13.50 handling charge by Parcelforce.
£12-odd and less than 3 days to get from Japan to the UK.
£13.50 and 16 days to deliver it from Coventry to my humble abode in the S Wales Valleys.
No wonder the country's in a mess.
I ordered a part from Japan (thanks Banny !) on 28th July.
£23 at current exchange rates.
£12-odd and 3 days to deliver it to the UK by Japan Post.
2 days for Parcelforce to inform me that Customs charges were payable.
Paid immediately online.
13 days later no delivery, so I complained via PF's website.
The day after I was advised that delivery would be expedited.
Got the Roof Vent Catch on Monday 19th Aug.
Among the documentation was a breakdown of the 'Customs Charges'.
£6-odd VAT and a £13.50 handling charge by Parcelforce.
£12-odd and less than 3 days to get from Japan to the UK.
£13.50 and 16 days to deliver it from Coventry to my humble abode in the S Wales Valleys.
No wonder the country's in a mess.
21 August 2013, 05:56 PM
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It's Newport where they delivered it from but the first (of many) stickers on the thing says 'Coventry International Hub', so I assume it entered their system there originally.
£23 - well add the VAT I suppose - £30 for an item and nearly £26 to get it delivered.
Why couldn't it have been Cardiff Airport?
There's hardly ever any Customs presence there
£23 - well add the VAT I suppose - £30 for an item and nearly £26 to get it delivered.
Why couldn't it have been Cardiff Airport?
There's hardly ever any Customs presence there
22 August 2013, 10:57 AM
#4
It's always the same with anything with a customs charge, It takes 2-3 days to get to the UK from just about anywhere in the world....Then at least a week to send you a letter to say you owe them more money!!!......and that's before they get round to sending it to you.
With VAT, Shipping and Fiddling fees you are looking at 47% on top.
22 August 2013, 11:34 AM
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What annoyed me the most was that the package was able to be put through the letterbox, so it wasn't exactly large, yet still £13.50 and 16 days to deliver the thing.
Anyway the good news is that the roof vent hasn't welded itself shut with all the sun we're having.
Anyway the good news is that the roof vent hasn't welded itself shut with all the sun we're having.
22 August 2013, 11:36 AM
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Subtitled Land v Air I suppose.
I ordered a part from Japan (thanks Banny !) on 28th July.
£23 at current exchange rates.
£12-odd and 3 days to deliver it to the UK by Japan Post.
2 days for Parcelforce to inform me that Customs charges were payable.
Paid immediately online.
13 days later no delivery, so I complained via PF's website.
The day after I was advised that delivery would be expedited.
Got the Roof Vent Catch on Monday 19th Aug.
Among the documentation was a breakdown of the 'Customs Charges'.
£6-odd VAT and a £13.50 handling charge by Parcelforce.
£12-odd and less than 3 days to get from Japan to the UK.
£13.50 and 16 days to deliver it from Coventry to my humble abode in the S Wales Valleys.
No wonder the country's in a mess.
I ordered a part from Japan (thanks Banny !) on 28th July.
£23 at current exchange rates.
£12-odd and 3 days to deliver it to the UK by Japan Post.
2 days for Parcelforce to inform me that Customs charges were payable.
Paid immediately online.
13 days later no delivery, so I complained via PF's website.
The day after I was advised that delivery would be expedited.
Got the Roof Vent Catch on Monday 19th Aug.
Among the documentation was a breakdown of the 'Customs Charges'.
£6-odd VAT and a £13.50 handling charge by Parcelforce.
£12-odd and less than 3 days to get from Japan to the UK.
£13.50 and 16 days to deliver it from Coventry to my humble abode in the S Wales Valleys.
No wonder the country's in a mess.
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