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Tegiwa imports problem

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Old 02 January 2013, 04:42 PM
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nortonscooby
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Default Tegiwa imports problem

Hi all. I ordered a tow hook off them. It was poor quality and poor fitting. I contacted them and the said return and they would refund. They saying now they didnt get item back and refusing refund now leaving me out of pocket. Any body else had problems with tegiwa imports in stock?
Old 02 January 2013, 04:46 PM
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scubbay
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Originally Posted by nortonscooby
Hi all. I ordered a tow hook off them. It was poor quality and poor fitting. I contacted them and the said return and they would refund. They saying now they didnt get item back and refusing refund now leaving me out of pocket. Any body else had problems with tegiwa imports in stock?

Did you use recorded delivery?
Old 02 January 2013, 04:47 PM
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Jacko4130
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Did you send it recorded post back to them?
Old 02 January 2013, 05:02 PM
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Darc174
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If it Wasent sent recorded post mate you have lost out
Old 02 January 2013, 05:32 PM
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As above. It may cost you more postage but 80% refund is better then nothing.
Old 02 January 2013, 08:12 PM
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Sorry to hear about your problem.As above should have sent recorded delivery to protect yourself.Anyway i will now be crossing the Tegiwa towhook off my to get list.
Old 03 January 2013, 07:16 AM
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Claim against the post office ......
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