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Old Oct 15, 2012 | 11:33 AM
  #1  
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stuart69
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Just checked my paypal account,and it has made 2 payments for £18.00 on the 27 & 28 september to Scoobynet
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Old Oct 15, 2012 | 12:15 PM
  #2  
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Bit wierd, but they don't request the money, you pay them, if you follow that?

I would cancel the lot and start again , but this doesn't explain what's happened or why
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Old Oct 15, 2012 | 03:32 PM
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Yea mine gets taken out automatically,but looks like they have taken it twice!!!
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Old Oct 15, 2012 | 08:53 PM
  #4  
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up

Need this sorting!
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Old Oct 16, 2012 | 08:58 PM
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Hi Stuart,
Steve is right, you send us the money, so this is likely some glitch with a dual submission where you have clicked submit twice or something.

We can sort a refudn out for you no problem, It’s not something I can personally do but if you contact Robb Meir on robb.meier@internetbrands.com
Stating:

• The site in question
• Your username
• The transaction ID's you are questioning
• The date of transactions

He can then look into it for you, but please be advised that without the above information he will be totally unable to help you.
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Old Oct 16, 2012 | 09:42 PM
  #6  
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Must be a clitch because i dont even remember sending it!

I have sent all the details that you have said.



stu.
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Old Oct 16, 2012 | 09:58 PM
  #7  
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Just to throw the cat amongst the pigeons I got a PM saying I needed to renew my subs. I then noticed it had been taken.

PS Let me just check that is gen, but I'm pretty sure it is.

Edited to add: Yeah, scoobynet is one of my 'pre approved payments', so it looks like it was taken as opposed to me paying it.

Last edited by Myles; Oct 16, 2012 at 10:02 PM.
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