Lennard

I had some speedline alloys up for sale, I was contacted and took a 50% deposit via paypal from a guy on here.

I can't say I was particularly impressed even to begin with, trying to change the price after we had agreed it and getting the deposit with akin to blood from a stone.

This was a long time ago now 04/12/10, we agreed he would come up today to pick the alloys up and now he wants a refund...

What would you do in my situation?

I think i'm just going to refund the deposit since it's less hassle and what with it being Christmas an all i'm feeling a little more forgiving, but i'm tempted to get really heavy with him

wrx sti ppp

i am sure its frustrating for you and i guess we dont know why he his situation has changed. i agree, just give the deposit back and forget about it...shame though. i suppose you could re-advertise stating a non-refundable deposit next. hope the sale goes well.

SiV6Si

iTrader: (4)

How many others were interested in your wheels ?

jd5217

I was under the impression that a depsosit is paid a an agreement to pay the remainder of the cost in exchange for the goods. If the buyer decides they dont want the goods, they loose the deposit.

Lennard

Quite a few, on here and type-ra.co.uk so I could've sold them to someone genuine by now.

That's how i've always understood it.

NEILB1

iTrader: (9)

Na a deposit is non refundable and i would say no, i put a deposit down on a scooby in scotland 200 miles from me, went up to look at it , I did not want it, due to the description it did now match the car and i had a really bad feeling about it, on my way home i asked if i could have my £200 back and his words were "**** off no refundable"

alcazar

iTrader: (2)

A deposit is non-refundable unless agreed as refundable beforehand.

In making the deposit, the buyer has agreed to pay.

C8 DHC 04WRX

iTrader: (13)

50% is quite a high deposit - Id probably keep 10% to cover the hassle and refund the rest.

The idea of paying a deposit is to secure the item, if he no longer wants it then thats not your fault.

-shane-

iTrader: (40)

U might aswell refund as if he contacts paypal there will refund him know questions asked then chase u for the money,

This is one reason I don't like to use paypal as the company is a joke

L.J.F

iTrader: (31)

Tip him bollox as all he has done by the sounds of it is mess you about!

jd5217

so if you pay a deposit on a house, then decide you dont want it you can get the deposit back?

a deposit is not just to secure the item, it is an agreement on the purchase of the goods.

ironbridge

iTrader: (3)

+1. if he paid thru paypal he will get the deposit back

Wagon Gaz

iTrader: (18)

I agree with Shane, if he has used Pay Pal they will refund him wether he is right or not

ghg

I Presume were talking about Craig here? I looked at your wheels earlier.

id be inclined to refund 40%.

Lennard

Why?

I don't want to name any names, I just want some good advice before I act.

ghg

you already named him on your thread?

Jamiesti01

iTrader: (1)

Paypal always seem to be on the buyers side even if there in the wrong, i found out this out the hard way!!!

ghg

see?

L.J.F

iTrader: (31)

You did that for him on this thread though

Moley

iTrader: (9)

Lennard

Not in this thread you jackass.



I was trying to be subtle because I haven't decided what i'm doing yet and I don't know why he isn't able to pay for them now, for all I know the poor sod has lost his job...etc.

L.J.F

iTrader: (31)

I would hold off refunding him and see if he bothers filing it with Paypal. The messer really dont a refund and should know how it works by now too!

NINJA ED

iTrader: (2)

Exactly. I lost £200 deposit on a bike didnt even bother asking for refund i was working away and couldnt get back knew the script before i put deposit down

ghg

jackass? its a public forum, how hard do you think it was for me to find out it was craig?

you started this thread to justify yourself taking money from him.

if your worried he may have lost his job or something give him HIS money back and stop being such a jackass yourself.

:bellend:

Lennard

I didn't even think some nosey git would want to search for threads i've started and then post the information here.

It's not even relevant that he is the cause of the problem, I started this thread to see how people have dealt with the same/similar situation.... which is exactly what they've done and i'd like to thank everyone for their relevant input.

Rest assured, if it wasn't Christmas then I would not be refunding him anything.

The Zohan

I would deduct the cost of re advertising the wheels and give him the balance back.

ironbridge

iTrader: (3)

this is true. i have had the same problem in the past.

the buyer can file a dispute and say they were not as described, then get all the money back

i agree with the comment above about keeping the cost of advertising the wheels, but if it goes through paypal u have little chance of keeping any of the deposit

if you do refund the money, make sure u do it thru paypal!

scoobyd00999

iTrader: (1)

ask him to explain himself,if you are happy with the explanation then refund half as a good will gesture ,if not keep the money and close the paypal account

Moley

iTrader: (9)

As above, explain to him that you'll give a refund, but you want to keep a certain percentage.
I'm sure he'll be ok about it (as long as you're not keeping a big amount)

Steve001

iTrader: (7)

to be honest, if the guy has lost his job etc then i would refund him (less paypal and other fees) its Christmas and im sure the guy will be pretty depressed

if its was me i would not be able to sleep at night

he has a great trader score considering his low post count and seems a genuine bloke

steve