Excellent Customer Service
14 March 2002, 06:27 PM
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Just thought I'd let you know the following....
Had my Scoob serviced last Thursday by Subaru Gatwick (The Gatwick Group). It was the 3 year service plus an MOT, which it passsed.
With my SIDC discount the bill came to £476.15. What a bargin.
The guy at the service desk 'Dean' was very helpful, and I was more than shocked when the Scoob was returned to me washed and buffed up!
On driving away I noticed a Gatwick Group customer survey on the passenger seat. Filled this in and sent it back.
On Wednesday I got a postcode from Gatwick Subaru saying thanks for filling in the survey, and thanks for your kind comments! wow.
Keep up the good work Gatwick, you'll see me in 6 months.
J.
Just thought I'd let you know the following....
Had my Scoob serviced last Thursday by Subaru Gatwick (The Gatwick Group). It was the 3 year service plus an MOT, which it passsed.
With my SIDC discount the bill came to £476.15. What a bargin.
The guy at the service desk 'Dean' was very helpful, and I was more than shocked when the Scoob was returned to me washed and buffed up!
On driving away I noticed a Gatwick Group customer survey on the passenger seat. Filled this in and sent it back.
On Wednesday I got a postcode from Gatwick Subaru saying thanks for filling in the survey, and thanks for your kind comments! wow.
Keep up the good work Gatwick, you'll see me in 6 months.
J.
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