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Old 09 January 2002, 09:15 PM
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ex-webby
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Hi DW

I've deleted your thread complaining about service. You've been around here long enough to know why, but it was due to the potentially libellous / defamatory comments.

Sorry but that kind of thing cannot legally be kept on scoobynet.

Best regards

webmaster
Old 09 January 2002, 09:19 PM
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Dream Weaver
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Doh!!! Sorry Si, forgot about that with all the red mist in front of my eyes - which could also be due to not having a TV for about 5 days.

PS Check your mail in about 30 minutes (nothing to do with this - banner ad change)
Old 09 January 2002, 09:29 PM
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boomer
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Simon,

i managed to read your thread before it was deleted, and without being libellous can i quote something from this month's Which? magazine which may help you...

The Sale of Goods Act says a seller must deliver within a 'reasonable time" - but that's not defined. If you've ordered goods over the phone or internet, distance selling rules set a 30-day limit for their delivery, unless you've agreed otherwise.
Thus you have a reasonable case against your credit card company who are jointly liable (good worth over GBP100). Check first that <the TV company> has indeed debited your account (and when) and if appropriate dispute it. Normally credit card companies are very helpful with things like this, as <the TV company> are upsetting their own customers.

Good luck!!

mb

p.s. Oh, and in one of the later paragraphs in your letter, you give the date of "2nd Jan" when i believe that it should have been the "2nd Dec"!
Old 09 January 2002, 09:46 PM
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Dream Weaver
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Cheers Boomer, may just check up on that tomorrow.

DW
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