crazyman1979

Looking for some advice about a warranty issue.

I have had a knocking noise coming from the front of my 53 sti for a few months now, it has been back to subaru twice and they have not been able to hear it, anyway i took it back this morning as this knocking is doing my head in, also got a service and mot.

My warranty runs out in 5 days and they have now stated that they have found the problem but cant book it in for another 2 weeks, which is outside of my warranty!

Where do i stand in terms of getting this covered unter warranty since i tried on numerous occasions to get them to diagnose the fault only to be told they couldnt hear it...

mindcontrol

You reported the fault whilst in warranty they have now found the fault whilst in warranty they have to honor the claim.

crazyman1979

I hope your right, i remember seeing somewhere that it is when the work is carried out not when diagnosed... i hope thats wrong.

s3emo123

Get it in writing from them that's the work will be done under warranty as they can not fit you in until after warranty as expired that way you know were you stand and their is no dispute afterwords

wrxseeker

iTrader: (1)

Both Ford & Peugeot have honoured this before for me, so Subaru shouldnt be any different.