TOTB DVD order problem!
03 June 2006, 10:07 AM
#1
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TOTB DVD order problem!
Dear all, I ordered a DVD from TOTB website 28th April and payment was taken immediately by Worldpay. I have received nothing to date
and have tried contacting them by phone (no reply/answerphone) and by filling in their on-line form (again no reply). Does anyone know how to get in touch with these people? Alternatively, if i can't get hold of them and still receive nothing, what would be the next course of action?
Has anyone else had a problem with receiving orders?
Leeroy
and have tried contacting them by phone (no reply/answerphone) and by filling in their on-line form (again no reply). Does anyone know how to get in touch with these people? Alternatively, if i can't get hold of them and still receive nothing, what would be the next course of action? Has anyone else had a problem with receiving orders?
Leeroy
03 June 2006, 10:30 AM
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At a guess i`d say it`s because the event has not been staged yet it`s not until July 30th 2006.
Thats assuming you meant this years dvd.
Check link it says date and pre-order dvd.
http://www.totb.co.uk/home/
Thats assuming you meant this years dvd.
Check link it says date and pre-order dvd.
http://www.totb.co.uk/home/
03 June 2006, 11:52 AM
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hi Leeroy
if its a dvd order you would have had it within 14days or so, so please drop me an email to enquiries@trackdayplus.com
I've not had an email from you so dont know whats happened there?
dvds are sent recorded delivery so we will have a trac on your order if its not been collected etc.
if its a ticket order you placed they wont be sent until around 14th July.
rgds
chris
if its a dvd order you would have had it within 14days or so, so please drop me an email to enquiries@trackdayplus.com
I've not had an email from you so dont know whats happened there?
dvds are sent recorded delivery so we will have a trac on your order if its not been collected etc.
if its a ticket order you placed they wont be sent until around 14th July.
rgds
chris
03 June 2006, 07:37 PM
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Originally Posted by wrx-ian
At a guess i`d say it`s because the event has not been staged yet it`s not until July 30th 2006.
Thats assuming you meant this years dvd.
Check link it says date and pre-order dvd.
http://www.totb.co.uk/home/
Thats assuming you meant this years dvd.
Check link it says date and pre-order dvd.
http://www.totb.co.uk/home/
It's an older DVD! I'm hoping to go to this years TOTB!
Leeroy
03 June 2006, 07:38 PM
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Originally Posted by chrisT.O.T.B.
hi Leeroy
if its a dvd order you would have had it within 14days or so, so please drop me an email to enquiries@trackdayplus.com
I've not had an email from you so dont know whats happened there?
dvds are sent recorded delivery so we will have a trac on your order if its not been collected etc.
if its a ticket order you placed they wont be sent until around 14th July.
rgds
chris
if its a dvd order you would have had it within 14days or so, so please drop me an email to enquiries@trackdayplus.com
I've not had an email from you so dont know whats happened there?
dvds are sent recorded delivery so we will have a trac on your order if its not been collected etc.
if its a ticket order you placed they wont be sent until around 14th July.
rgds
chris
YPHM back!
Leeroy
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