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Old Mar 19, 2006 | 10:51 PM
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Default I bought a duck egg - Should i aproach the dealer???

2 Weeks ago my engine went pop, well my big end bearings went, so i had to have a new block fitted which cost me a fair few quid. The sickener is it was only two weeks out of the warranty.

I thought it was me down to giving it some stick (Standard UKMY99 Turbo) but when i went to pick it up on Saturday the guy who did my car (who happens to really knows his stuff about scoobs) said that the engine had definitely had history and been out of teh car before and by the looks of it had a crank regrind which is only a temporary solution - so it looks like i've been diddled one way or the other.

Should i take this up with the dealer??? - to say i'm p***ed off is an understatement.

Thanks guys

Last edited by The Chief; Mar 19, 2006 at 11:52 PM. Reason: re-named title
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Old Mar 19, 2006 | 10:54 PM
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Originally Posted by The Chief
2 Weeks ago my engine went pop, well my big end bearings went, so i had to have a new block fitted which cost me a fair few quid. The sickener is it was only two weeks out of the warranty.

I thought it was me down to giving it some stick (Standard UKMY99 Turbo) but when i went to pick it up on Saturday the guy who did my car (who happens to really knows his stuff about scoobs) said that the engine had definitely had history and been out of teh car before and by the looks of it had a crank regrind which is only a temporary solution - so it looks like i've been diddled one way or the other.

Should i take this up with the dealer??? - to say i'm p***ed off is an understatement.

Thanks guys
I doubt the dealer would have known ....... he probably bought it in good faith

I'm surprised you didn't try a speculative shot to see if they would pay towards the repair? Was it a Main Dealer? They may have done it 'at cost'?

Pete
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Old Mar 19, 2006 | 11:16 PM
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I've approached them and so far i've been nicer than nice and diplomatic about it. the thing thats getting too me is they keep promising that the sales manager will call but so far nothing
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Old Mar 20, 2006 | 12:38 AM
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How does the mechanic know that the engine has been out ? If it was obvious and the dealer had serviced the vehicle prior to you buying it then you could mention to the dealership that they should have noticed it. Best bet is to visit the dealer in person during the day when the sales manager will be there and as you have been up to now be polite, diplomatic, but firm. A written letter from the mechanic may help at a later stage, but I wouldnt open with that (you can write and print it, just get mechanic to sign it..?)

Good luck, I hope you can get at least some of your costs back.
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Old Mar 20, 2006 | 12:42 AM
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He knew it had been out because of the sealant used on the block plus there were marks on the crankshaft, to be honest he was getting a bit technical with me but take it from me and any of the Smacs lot dale really knows what he is talking about. he was almost 100 percent certain my engine had a history and had been 'split'
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Old Mar 20, 2006 | 12:44 AM
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If i can get 50 percent of the cost back then i would be happy
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Old Mar 20, 2006 | 08:30 AM
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Originally Posted by The Chief
He knew it had been out because of the sealant used on the block plus there were marks on the crankshaft, to be honest he was getting a bit technical with me but take it from me and any of the Smacs lot dale really knows what he is talking about. he was almost 100 percent certain my engine had a history and had been 'split'
Should'nt you have taken him to view the car before you purchashed it? I hope that you do get it sorted btw but if he knows so much about Subarus I would of had him looking over it before I got it.
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Old Mar 20, 2006 | 08:53 AM
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To be honest i did not know that he knew so much or in fact had a scoob, he was recommended by the other Smacs members, it turns out that it was an old boyfriend of my sisters from years back. i knew he was a mecanic but didn't know about his exerience with Subaru's

Hindsight i suppose
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Old Mar 20, 2006 | 08:55 AM
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Quack Quack Ooops
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Old Mar 20, 2006 | 08:57 AM
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Originally Posted by wah
Quack Quack Ooops

Thats just how it went ha ha
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Old Mar 20, 2006 | 10:01 AM
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A crank regrind is a permanent solution, not a temp one, so how much does he really know about cars?

Sickening though, you should chat with the supplying dealer
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Old Mar 20, 2006 | 10:14 AM
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Originally Posted by Dream Weaver
A crank regrind is a permanent solution, not a temp one, so how much does he really know about cars?

Sickening though, you should chat with the supplying dealer

Not what i've been told - dont shoot me i'm only the messenger


Seriously i've been told that a crank regrind on a Subaru is a bad idea and only a temp fix until it goes again

I think David at APi told me that as well.

Well i keep ringing the dealer and they keep promising me a call back but nothing yet
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Old Mar 20, 2006 | 10:15 AM
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regrind crank...erm not me.
Post 72 http://bbs.scoobynet.co.uk/showthrea...tanotherperson
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Old Mar 20, 2006 | 10:16 AM
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Originally Posted by Dream Weaver
A crank regrind is a permanent solution, not a temp one, so how much does he really know about cars?
Dale has built a fantatsic 400bhp Spec 'C' - any of the Smacs lads will vouch for him
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Old Mar 20, 2006 | 10:25 AM
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A dog egg?
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Old Mar 20, 2006 | 11:05 AM
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Originally Posted by The Chief
Not what i've been told - dont shoot me i'm only the messenger


Seriously i've been told that a crank regrind on a Subaru is a bad idea and only a temp fix until it goes again

I think David at APi told me that as well.

Well i keep ringing the dealer and they keep promising me a call back but nothing yet
No worries, must be different on Scoob cranks then.
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Old Mar 20, 2006 | 03:55 PM
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Dealer called me today (at last) warranty company does not want to know but they are going to see what they can do
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Old Mar 20, 2006 | 04:28 PM
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Bloody hell hey Pete, UK spec car going bang !

Who said it only happens to imports.

Rob
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Old Mar 20, 2006 | 05:06 PM
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Originally Posted by scoobfan
Bloody hell hey Pete, UK spec car going bang !

Who said it only happens to imports.

Rob

Because the crank had already been reground before muggins bought it
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Old Mar 20, 2006 | 06:23 PM
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Originally Posted by The Chief
Because the crank had already been reground before muggins bought it
Either way it had a problem at some point.

Hope you get it sorted bud.

Rob
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Old Mar 20, 2006 | 11:35 PM
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Just brought an RB5 today, and its horror stories like this that are making me well para!! lol

Hope you get a good outcome.
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Old Mar 20, 2006 | 11:55 PM
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Originally Posted by StudentScooby
Just brought an RB5 today, and its horror stories like this that are making me well para!! lol

Hope you get a good outcome.
Dont be worried like that, a guy at the garage that did my repairs has an RB5 with 108k on the clock. it purrs like a kitten - or should that be growls like a lion - you would not think it had more than 50k on it

Last edited by The Chief; Mar 21, 2006 at 12:02 AM.
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Old Mar 21, 2006 | 10:15 PM
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58k on mine and its already had a new crank, got the reciept from subaru.
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