REVOLUTION in Newcastle
#1
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I ordered Black Diamond Discs for front & rear, and corresponding Mintex pads.
The parts took a week to arrive, and I duly organised having them fitted at a local garage. Turns out the front discs were too small, and the rear pads were wrong.
I phoned Revolution and went thru the invoice with them (it stated MY99, as it should). They'd supplied MY98 front discs and rear pads for a P1 !!!
I was promised replacement parts in the post that afternoon.
Over two weeks later, I phoned again to enquire on the parts - Having received nothing. Guess what? They'd completely forgotten to re-issue the required parts!!
I was assured they'd be with me the very next day.
Next day...Rear pads only arrive. I phone and am told must be because the parts were coming directly from suppliers. And indeed the next day the discs arrive.
A quick visual on the front discs showed them to be slightly larger, so I re-organised fitting at the garage.
Guess what? Rear pads are still the wrong f***ing ones.
Revolution? Are you listening?? You're going to get a snotty letter, that'll invoice you for the cost of return carriage for all your wrongly supplied parts. I'll be asking for a refund for the rear pads and a written apology for your incompetence. If I'd have still ben self-employed you'd have been invoiced for phone calls and lost earnings, as well!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
As for the rear pads...I'll get them somewhere else. Oh, and anything else I want in future as well.
Some people obviously haven't heard "Don't bite the hand that feeds you".
Grrr...
The parts took a week to arrive, and I duly organised having them fitted at a local garage. Turns out the front discs were too small, and the rear pads were wrong.
I phoned Revolution and went thru the invoice with them (it stated MY99, as it should). They'd supplied MY98 front discs and rear pads for a P1 !!!
I was promised replacement parts in the post that afternoon.
Over two weeks later, I phoned again to enquire on the parts - Having received nothing. Guess what? They'd completely forgotten to re-issue the required parts!!
I was assured they'd be with me the very next day.
Next day...Rear pads only arrive. I phone and am told must be because the parts were coming directly from suppliers. And indeed the next day the discs arrive.
A quick visual on the front discs showed them to be slightly larger, so I re-organised fitting at the garage.
Guess what? Rear pads are still the wrong f***ing ones.
Revolution? Are you listening?? You're going to get a snotty letter, that'll invoice you for the cost of return carriage for all your wrongly supplied parts. I'll be asking for a refund for the rear pads and a written apology for your incompetence. If I'd have still ben self-employed you'd have been invoiced for phone calls and lost earnings, as well!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
As for the rear pads...I'll get them somewhere else. Oh, and anything else I want in future as well.
Some people obviously haven't heard "Don't bite the hand that feeds you".
Grrr...
#2
Squizz
U have my sympathy. As a suggestion you are probably dealing with a mere minion within the organisation. Suggest u call them and ask for Managing Director name. Then re-phone then but get a colleguae to do it for and ask to speak to the MD and when u are thru u can take over and POLITELY BEND HIS EAR
U have my sympathy. As a suggestion you are probably dealing with a mere minion within the organisation. Suggest u call them and ask for Managing Director name. Then re-phone then but get a colleguae to do it for and ask to speak to the MD and when u are thru u can take over and POLITELY BEND HIS EAR
#3
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Thanks Mark, But I shan't be wasting any more time on them.
But that was another thread...
Regards,
Squizz.
[This message has been edited by webmaster (edited 12 October 2000).]
But that was another thread...
Regards,
Squizz.
[This message has been edited by webmaster (edited 12 October 2000).]
#4
Squizz
You posted -
They'd supplied MY98 front discs and rear pads for a P1 !!!
For their information 99MY, 00MY and P1 brake pads are ALL EXACTLY the same.
Hope this helps
David
You posted -
They'd supplied MY98 front discs and rear pads for a P1 !!!
For their information 99MY, 00MY and P1 brake pads are ALL EXACTLY the same.
Hope this helps
David
#5
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<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:<HR>Originally posted by Shark:
<B>Squizz
You posted -
They'd supplied MY98 front discs and rear pads for a P1 !!!
For their information 99MY, 00MY and P1 brake pads are ALL EXACTLY the same.
Hope this helps
David[/quote]
Shark,
If that's true then I was being...misled. I knew that standard P1 brakes are the same as MY99 at the front, just wasn't sure about the back. They said they're two-pot calipers as opposed to the usual floating caliper design.
Cheers,
Squizz
<B>Squizz
You posted -
They'd supplied MY98 front discs and rear pads for a P1 !!!
For their information 99MY, 00MY and P1 brake pads are ALL EXACTLY the same.
Hope this helps
David[/quote]
Shark,
If that's true then I was being...misled. I knew that standard P1 brakes are the same as MY99 at the front, just wasn't sure about the back. They said they're two-pot calipers as opposed to the usual floating caliper design.
Cheers,
Squizz
#6
Squizz
Your talking about the WRX two pot rear calipers. UK 99MY 00MY and P1 are fitted with 1 pot 'push pull' calipers and vented discs. Pads are Part No - 26696FA010.
I saw the 01MY on monday and it had two pots on the rear - so hopefully that will be standard on the new model.
David
Your talking about the WRX two pot rear calipers. UK 99MY 00MY and P1 are fitted with 1 pot 'push pull' calipers and vented discs. Pads are Part No - 26696FA010.
I saw the 01MY on monday and it had two pots on the rear - so hopefully that will be standard on the new model.
David
#7
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Just to lightn the mood then, we're agreed that standard P1 brakes are pants then?
Normal scooby brakes are weak as it is...I killed mine in 16K miles, hence the uprated discs/pads.
Just what you expect when paying £30K+ for a performance car...
Normal scooby brakes are weak as it is...I killed mine in 16K miles, hence the uprated discs/pads.
Just what you expect when paying £30K+ for a performance car...
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#10
Yep, I test drove a P1, and the brakes were excellent - good bite and feel, loads better than the similar setups I have tried including my own which has 4-pots, braided steel, DOT5, and Pagids! I couldn't believe they were just standard 4 pots.
Dunno what they would be like for track use, but they seemed pretty good on the road.
Dunno what they would be like for track use, but they seemed pretty good on the road.
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