How do I complain to Subaru?
29 August 2000, 01:56 PM
#1
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Can someone provide me with the contact details of "customer complaints" at Subaru UK.
I want to contact them regarding a problem with my air con that two dealers have now said won't come under warranty (only had it 10 months). Basically it appears a stone has got sucked in and pierced the condenser. I have been quoted £500 to repair!
When I first mentioned it on here a few months ago, a couple of others complained of a similar issue.
Basically, I want to go to Subaru directly on the basis that this could possible be a design fault as to where the condenser is located.
Cheers
Peter
I want to contact them regarding a problem with my air con that two dealers have now said won't come under warranty (only had it 10 months). Basically it appears a stone has got sucked in and pierced the condenser. I have been quoted £500 to repair!
When I first mentioned it on here a few months ago, a couple of others complained of a similar issue.
Basically, I want to go to Subaru directly on the basis that this could possible be a design fault as to where the condenser is located.
Cheers
Peter
29 August 2000, 05:36 PM
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Peter
Failing the first reply, go straight to the top if you're really naffed off.It seems the only way to get a decent response from most companies, these days.
I had a complaint a few months back and wrote to Mr Ed Swatman (MD at Subaru UK), and had a personal reply within two days.
Good Luck.
Failing the first reply, go straight to the top if you're really naffed off.It seems the only way to get a decent response from most companies, these days.
I had a complaint a few months back and wrote to Mr Ed Swatman (MD at Subaru UK), and had a personal reply within two days.
Good Luck.
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