Nick

BBC report:
http://news.bbc.co.uk/1/hi/business/3714007.stm

misty

As long as you use genuine makers parts, and a VAT registered garage, they have to honour any warranty claims.
dave

hedgehog

Note that there is no mention of Subaru and also that there is some ambiguity over what happens in years 2 and 3 of the warranty.

I have an 03 car that is just ready for it's 10,000 mile 1 year service and Subaru, so far, have ignored my letters asking if I can get it serviced at my local ex-Subaru dealership without impacting upon my warranty and Subaru Assistance. The local dealer lost the franchise after I bought the car.

I want them to service the car and in view of the way I have been treated have no intentions of buying another Subaru. Any company that can't even reply to a letter asking a simple question is not getting any more of my cash, I'd hate to be approaching them with a big problem. The fact that they also seem to dump dealers at random just reinforces my views.