Trackdays and Warranty Issues
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Interesting article in Evo this month:
"Evo spoke to a number of manufacturers to see where you stand if you indulge in a few trackdays. Subaru's UK importer, IM, was happy to help with our investigation and reassuringly stated that 'Using a vehicle on track does not automatically invalidate the warranty.' However, IM pointed out that abuse or misuse - whether on road or track - will invalidate the manufacturer's warranty.
Exactly what qualifies as 'abuse or misuse' is undefined. There is also some ambiguity as to what sort of track event is acceptable under the terms of the warranty. IM stated, 'The event must be properly managed and marshalled and the driver of the vehicle must be comptetent to drive on a track and be under appropriate supervision or instruction.'
The message from Subaru seems to be that trackdays in themselves do not always mean that the warranty won't be honoured, but that individual cases will be investigated if there is a suspicion that the car has been abused."
I'm glad that's cleared up then
Chris
"Evo spoke to a number of manufacturers to see where you stand if you indulge in a few trackdays. Subaru's UK importer, IM, was happy to help with our investigation and reassuringly stated that 'Using a vehicle on track does not automatically invalidate the warranty.' However, IM pointed out that abuse or misuse - whether on road or track - will invalidate the manufacturer's warranty.
Exactly what qualifies as 'abuse or misuse' is undefined. There is also some ambiguity as to what sort of track event is acceptable under the terms of the warranty. IM stated, 'The event must be properly managed and marshalled and the driver of the vehicle must be comptetent to drive on a track and be under appropriate supervision or instruction.'
The message from Subaru seems to be that trackdays in themselves do not always mean that the warranty won't be honoured, but that individual cases will be investigated if there is a suspicion that the car has been abused."
I'm glad that's cleared up then
Chris
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#8
cant argue with that Tony.
Thats why i carry a front facing camera. IM pay me to be on the lookout, as do BMW, Porsche, Ferrari, Noble, TVR, Skoda, Mitsubishi ........ so far no one has had their waranty void by my systems. LOL
Thats why i carry a front facing camera. IM pay me to be on the lookout, as do BMW, Porsche, Ferrari, Noble, TVR, Skoda, Mitsubishi ........ so far no one has had their waranty void by my systems. LOL
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Neil
He had to really fight for it. I think eventually the MD of BMW (Uk I assume) got involved and he got his money back which was 5 figures.
From what I can tell it is still a bit of a grey area. But this may set a precedent. Like anything I think that if you shout loud enough and threaten enough indirect negative PR then they will cave in. But they won't lay them selves open to openly saying all track use is OK.
So dosen't answer the question really. But I think the negative PR thing is the key. (Do I pay 10-k to keep this bloke happy because he is going to give me 100-k worth of bad press/bad name within mostor sport fans/potential buyers/what if the press get hold of this!)
Best wishes
Steve
He had to really fight for it. I think eventually the MD of BMW (Uk I assume) got involved and he got his money back which was 5 figures.
From what I can tell it is still a bit of a grey area. But this may set a precedent. Like anything I think that if you shout loud enough and threaten enough indirect negative PR then they will cave in. But they won't lay them selves open to openly saying all track use is OK.
So dosen't answer the question really. But I think the negative PR thing is the key. (Do I pay 10-k to keep this bloke happy because he is going to give me 100-k worth of bad press/bad name within mostor sport fans/potential buyers/what if the press get hold of this!)
Best wishes
Steve
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I hear that at the recent SIDC track day at Donnington Park, Subaru UK were there unannounced taking down car details as they came on and off track !
Take ya number plates off before you go on track is my advice and hope that the manufacturer doesn't suss you then they will be none the wiser.
At least on track the tarmac is smooth so you should be able to drive the car better on track than on road
Take ya number plates off before you go on track is my advice and hope that the manufacturer doesn't suss you then they will be none the wiser.
At least on track the tarmac is smooth so you should be able to drive the car better on track than on road
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Steve
That story is what really prompted me to post this. The slightly two-faced attitude of IM does it no favours amongst its customers. To actually take prospective and current customers on track to show them what the STI could do when it first realeased and then turn round and say you can't use your car on track is a little unfair.
Now they say some track use will be OK
Confused? I am...
Chris
That story is what really prompted me to post this. The slightly two-faced attitude of IM does it no favours amongst its customers. To actually take prospective and current customers on track to show them what the STI could do when it first realeased and then turn round and say you can't use your car on track is a little unfair.
Now they say some track use will be OK
Confused? I am...
Chris
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If I remember rightly...... At Donny only 2 highly "Modded" Subaru's had their warrenty's revoked. but it did also worry me at the time. I don't think this did Subaru's reputation any good a very poor PR job
Did my first driver improvement day at Bedford haven't heard anything from IM Miss use or abuse is the terms which warrenty was revoked and doesn't mesn track could mean anywhere,
Tony
Did my first driver improvement day at Bedford haven't heard anything from IM Miss use or abuse is the terms which warrenty was revoked and doesn't mesn track could mean anywhere,
Tony
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