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BIG APOLOGIES!!.. Trouser's IT nightmare

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Old 11 September 2002, 11:00 AM
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Trouser @TSL
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Unhappy


Hi Guys

just wanted to post a quick note to apologise for any of you who have been mailing us over the last few days.

I won't bore you with the details, but basically everything that can go wrong with a PC..and an ISP has done over the last few days.. meaning I haven't been able to fire back mails same day as I like to

A big SOZ to everyone.. I am working like a good'un to sift through the back log, but please call me on 0115 937 7200 if your enquiry is more urgent

Thanks for your patience and understanding

Paul
TSL
Old 11 September 2002, 11:31 PM
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midlife-crisis-scooby
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Hi Paul

Thought you'd been on Hols...

I'm dropping down to see you on 21st Sept for new rear wing yeeeeeeeeee ha!.

Graham says that STI bonnet scoops might not have arrived by then, if they have I'll have one thanx.

When I phoned graham to confirm time to visit it seemed like there was a *serious* party going on in the background. Phat boy trouser??

I need to pack in as many things as I can for the visit.. Panel filter looks good but noticed that Morettes look dim in the looming dark nights. Can TSL supply and fit something brighter whilst I'm there?

Cheers M8

Midlife...

Old 12 September 2002, 01:17 PM
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Trouser @TSL
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Hi mate

they're in mate.. your's is at the bodyshop now

no worries on the bulbs.. have a look when you get here

Party??!! here??!!.. working much too hard for that mate

Cheers

trouser
Old 12 September 2002, 03:57 PM
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Trouser @TSL
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Cheers mate

kind of a pre-emptive strike really.. some of the mails were getting a bit stale.. like 4 or 5 days old.. companies have been flamed for less.

Just good old fashioned customer service

Anyway i am signed up for the "Gold" malarkey now.. so we are doing our little bit to help pay the boards way
Old 12 September 2002, 05:47 PM
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when we off to the Spa again?????
can we make it b4 amanda and i go on our hols on Monday...Nice France!!

need to get my Amanda used to a 'wicked weasel' bikini me thinks! lol



Phil
Old 09 December 2002, 01:22 PM
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IMHO
Thanks for bringing TSL to everyones attention again, have a look through the fourms they are littered with people posting about how they have not been able to get in touch with TSL over the last couple of days.

Oh and thanks for the phone number reminder as well, i bet no-one thought of calling!

Your customer service skills and marketing is superb!

All the best

Paul



edited 'cause my spolling is crop





[Edited by Paul Habgood - 9/12/2002 1:24:38 PM]
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