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How long should it take?

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Old 21 August 2002, 05:08 PM
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BarryK
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I rarely have anything but praise for Subaru and my local dealer however, last Thursday (15th) lunch time the driver side window motor seized on my MY01 5 door.

To date there is not a replacement motor IN THE UK (they said). Subaru dealer says they are searching Europe. (Cue Don Quixote on a donkey calling at all Subaru dealers in turn). There's either one on the parts computer or there isn't right? What's searching Europe mean?

As a warranty item, I don't consider a window motor is a particular mechanical disaster, and I feel a week is a bit much, or am I being churlish and over demanding of SUK?

Anyone out there got, or know where there is, a driver side window motor for an MY01 5 door?

Please notify this board and I'll pass it on to the Subaru dealer to chase up via Subaru UKs parts notwork. (sic.) I need the vehicle back for next week, with a window that closes. (oh and opens too!)
Old 21 August 2002, 05:18 PM
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Dream Weaver
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So thats how you spell it - Don Quixote

Long time no see BK, hows things? (windows motors aside )

DW
Old 21 August 2002, 05:33 PM
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mutant_matt
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There must be loads of those motors sitting inside cars at the same dealership? How about convincing them to use one of those?

Matt
Old 21 August 2002, 05:39 PM
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BarryK
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Window motors aside, fine.

See you on NM7?

I will suggest they either give me an appropriate replacement vehicle (Impreza or Legacy rather than Mazda 121) and perhaps whip a motor out of a new one until they source a replacement.
Old 23 August 2002, 12:30 PM
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BarryK
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Well it's taken a week, and the window motor is on it's way from Germany. (Volkswagen factory I 'spect).

However it will not be here until Tuesday/Wednesday (Monday is bank hol) so Robinson's of Rochdale (Gawd bless 'em) have offered to get it ready for me today so I have it in time for my holiday. They will have to do some extra work taking one out of an existing model, so I think they deserve a big round of thanks and applause. Which they can have when I get it back.

IM however, deserve a heap of manure tipped in their dinner for trying to make their dealers look like tw@t5 by not stocking the simplest parts in the UK. *****.

Germany for an electric window motor. You couldn't make it up............
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