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European law on warranties

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Old 05 July 2001, 09:21 AM
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dharbige
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Can anybody give me a link to somewhere that defines the European law on warranties for new vehicles? I want to know what must be provided, and the level of service that must be supplied.

I would prefer a link to the actual wording of the law, rather than somebodys interpretation of it.

David Harbige
Old 05 July 2001, 10:32 PM
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wr rex
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Good Point, Subaru wrx,s sourced from Belgium come with 3 year warrenty, the first year is factory warrenty,is this the same for 2nd & 3rd year, and how water tight are they with the UK dealer network
Any answers out there
Old 06 July 2001, 06:45 AM
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Johnblue
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Try this link to start with and search for document 395R1475
Old 06 July 2001, 08:28 AM
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GaryC
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Not want you want as I don't have the official wording - but essentially any Subaru garage cannot refuse to service etc an EU import...BUT from many garages you will only get minimum service (no leniency/courtesy car/) and will usually get the official line enforced harder on any mods etc.

As I understand, the biggest issue is the warranty claims which have to go back to supplying country, and most garages won't carry out work until either you pay for it, or they get paid from Subaru Holland/Belgium etc PLUS the warranties from Holland/Belgium appear to be not as comprehensive as the SUK/IM version
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