Hurst cars
03 June 2015, 07:36 PM
#2
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I bought one of my imprezas off max couldn't fault him,or his stock.his cars are top notch.some say a little over priced.i say you get what you pay for an mine was awesome example.he has a good rep on here,only one of a few traders I would buy from.
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04 June 2015, 08:57 AM
#8
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Brought my Blob from there. Max was in Japan at the time but was on the phone to me for 45 minutes talking me over the car the day before. Felt the price was fair and likewise wouldn't hesitate to buy from them again.
04 June 2015, 09:00 AM
#9
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04 June 2015, 09:04 AM
#10
If it's a genuine experience then why not share it? I find it odd that you'd pm as opposed to putting it on here. The defensive response above suggests your intentions may be less than noble. If that's not the case then I don't understand all the secrecy.
04 June 2015, 09:09 AM
#11
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Hmmmm, less the case Maz.
More a case of just not wanting to post it in a forum.
Briefly:
My personal experience with Max himself was ok. Found him fair though after driving 2.5 hours to see the car he could have been a little more honest/thorough with his observations.
The car needed a few things he did not mention in the advert or over the phone but we spoke and the car' price was adjusted accordingly for this.
I bought the car in September and still have it to this day and love it.
Hopefully that satisfies those in the public domain.
More a case of just not wanting to post it in a forum.
Briefly:
My personal experience with Max himself was ok. Found him fair though after driving 2.5 hours to see the car he could have been a little more honest/thorough with his observations.
The car needed a few things he did not mention in the advert or over the phone but we spoke and the car' price was adjusted accordingly for this.
I bought the car in September and still have it to this day and love it.
Hopefully that satisfies those in the public domain.
04 June 2015, 09:09 AM
#12
Scooby Regular
04 June 2015, 09:15 AM
#13
Hmmmm, less the case Maz.
More a case of just not wanting to post it in a forum.
Briefly:
My personal experience with Max himself was ok. Found him fair though after driving 2.5 hours to see the car he could have been a little more honest/thorough with his observations.
The car needed a few things he did not mention in the advert or over the phone but we spoke and the car' price was adjusted accordingly for this.
I bought the car in September and still have it to this day and love it.
Hopefully that satisfies those in the public domain.
More a case of just not wanting to post it in a forum.
Briefly:
My personal experience with Max himself was ok. Found him fair though after driving 2.5 hours to see the car he could have been a little more honest/thorough with his observations.
The car needed a few things he did not mention in the advert or over the phone but we spoke and the car' price was adjusted accordingly for this.
I bought the car in September and still have it to this day and love it.
Hopefully that satisfies those in the public domain.
04 June 2015, 09:16 AM
#14
Hmmmm, less the case Maz.
More a case of just not wanting to post it in a forum.
Briefly:
My personal experience with Max himself was ok. Found him fair though after driving 2.5 hours to see the car he could have been a little more honest/thorough with his observations.
The car needed a few things he did not mention in the advert or over the phone but we spoke and the car' price was adjusted accordingly for this.
I bought the car in September and still have it to this day and love it.
Hopefully that satisfies those in the public domain.
More a case of just not wanting to post it in a forum.
Briefly:
My personal experience with Max himself was ok. Found him fair though after driving 2.5 hours to see the car he could have been a little more honest/thorough with his observations.
The car needed a few things he did not mention in the advert or over the phone but we spoke and the car' price was adjusted accordingly for this.
I bought the car in September and still have it to this day and love it.
Hopefully that satisfies those in the public domain.
04 June 2015, 09:26 AM
#15
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Seems like a few people having a go for what is just wanting to do what you wish on a voluntary, public domain is all Maz. Ta for clearing that up 👍
My reason for not posting it is that the car had a few things needing sorting- as said above, that I believe were the previous owners doing. Max adjusted te price for this accordingly and I'm happy with the car itself.
My only gripe was that coming 2.5 hours to view a car and having to wait an hour for him to show up was a bit disappointing.
Also, the advert wasn't 'true' to the cars condition- though as I said he adjusted the price for that.
Would I buy another from him? Maybe so- if the car and price was right.
By no means is he a Cperformance style setup 😂
But if I were to buy I'd look quite carefully again.
My reason for not posting it is that the car had a few things needing sorting- as said above, that I believe were the previous owners doing. Max adjusted te price for this accordingly and I'm happy with the car itself.
My only gripe was that coming 2.5 hours to view a car and having to wait an hour for him to show up was a bit disappointing.
Also, the advert wasn't 'true' to the cars condition- though as I said he adjusted the price for that.
Would I buy another from him? Maybe so- if the car and price was right.
By no means is he a Cperformance style setup 😂
But if I were to buy I'd look quite carefully again.
Last edited by Northernnick; 04 June 2015 at 09:28 AM.
04 June 2015, 10:12 AM
#16
Scooby Regular
04 June 2015, 11:40 AM
#18
However - many bad customer experiences are the result of a misunderstanding which is soon resolved. Most traders are honest operators, not cowboys who need naming and shaming, and even the best traders have had disgruntled customers.
Posting up a complaint only gives one side of the story. The other party then has the choice of either not responding and allowing these negative comments to exist forever without rebuttal, or to dive in and face trial by social media.
I'm sure that most traders would rather be spending time managing their businesses than having to defend themselves from forum attacks.
There is then the matter of not feeding the desires of the popcorn-munchers of which there is a small but highly vocal contingent on this very forum: folks with too much time on their hands who love to stir things up. This is not information, it's noise and it lowers the quality of the conversation for everyone else.
04 June 2015, 12:42 PM
#20
If you have had a consistently bad experience and have tried all other means to resolve the situation without success, then by all means make your grievances public.
However - many bad customer experiences are the result of a misunderstanding which is soon resolved. Most traders are honest operators, not cowboys who need naming and shaming, and even the best traders have had disgruntled customers.
Posting up a complaint only gives one side of the story. The other party then has the choice of either not responding and allowing these negative comments to exist forever without rebuttal, or to dive in and face trial by social media.
I'm sure that most traders would rather be spending time managing their businesses than having to defend themselves from forum attacks.
There is then the matter of not feeding the desires of the popcorn-munchers of which there is a small but highly vocal contingent on this very forum: folks with too much time on their hands who love to stir things up. This is not information, it's noise and it lowers the quality of the conversation for everyone else.
However - many bad customer experiences are the result of a misunderstanding which is soon resolved. Most traders are honest operators, not cowboys who need naming and shaming, and even the best traders have had disgruntled customers.
Posting up a complaint only gives one side of the story. The other party then has the choice of either not responding and allowing these negative comments to exist forever without rebuttal, or to dive in and face trial by social media.
I'm sure that most traders would rather be spending time managing their businesses than having to defend themselves from forum attacks.
There is then the matter of not feeding the desires of the popcorn-munchers of which there is a small but highly vocal contingent on this very forum: folks with too much time on their hands who love to stir things up. This is not information, it's noise and it lowers the quality of the conversation for everyone else.
04 June 2015, 01:22 PM
#22
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If you have had a consistently bad experience and have tried all other means to resolve the situation without success, then by all means make your grievances public.
However - many bad customer experiences are the result of a misunderstanding which is soon resolved. Most traders are honest operators, not cowboys who need naming and shaming, and even the best traders have had disgruntled customers.
Posting up a complaint only gives one side of the story. The other party then has the choice of either not responding and allowing these negative comments to exist forever without rebuttal, or to dive in and face trial by social media.
I'm sure that most traders would rather be spending time managing their businesses than having to defend themselves from forum attacks.
There is then the matter of not feeding the desires of the popcorn-munchers of which there is a small but highly vocal contingent on this very forum: folks with too much time on their hands who love to stir things up. This is not information, it's noise and it lowers the quality of the conversation for everyone else.
However - many bad customer experiences are the result of a misunderstanding which is soon resolved. Most traders are honest operators, not cowboys who need naming and shaming, and even the best traders have had disgruntled customers.
Posting up a complaint only gives one side of the story. The other party then has the choice of either not responding and allowing these negative comments to exist forever without rebuttal, or to dive in and face trial by social media.
I'm sure that most traders would rather be spending time managing their businesses than having to defend themselves from forum attacks.
There is then the matter of not feeding the desires of the popcorn-munchers of which there is a small but highly vocal contingent on this very forum: folks with too much time on their hands who love to stir things up. This is not information, it's noise and it lowers the quality of the conversation for everyone else.
Hence why my reply commenting on my experience is honest and includes the trader's rebuttal to an issue - by lowering the price to compensate
04 June 2015, 03:26 PM
#25
My wife is buying her next car from Maks.
Went up to see it 3 weeks ago and although we had to wait hours (which turned out to be the fact he had just had someone bash into the back of his car) he was great to deal with, very helpful and knew his stuff.
Went for a test drive in it and did the deal shortly afterwards.
Just waiting for it to be registered now and then we can collect.
He is a biot of a nightmare to get hold of I agree there and didn't reply to my last email but he seems to be so busy and was always on the phone. In fact in the test drive he had 5 calls alone !
But overall I think his stock speaks for itself
Went up to see it 3 weeks ago and although we had to wait hours (which turned out to be the fact he had just had someone bash into the back of his car) he was great to deal with, very helpful and knew his stuff.
Went for a test drive in it and did the deal shortly afterwards.
Just waiting for it to be registered now and then we can collect.
He is a biot of a nightmare to get hold of I agree there and didn't reply to my last email but he seems to be so busy and was always on the phone. In fact in the test drive he had 5 calls alone !
But overall I think his stock speaks for itself
05 June 2015, 08:51 AM
#27
Scooby Regular
If you have had a consistently bad experience and have tried all other means to resolve the situation without success, then by all means make your grievances public.
However - many bad customer experiences are the result of a misunderstanding which is soon resolved. Most traders are honest operators, not cowboys who need naming and shaming, and even the best traders have had disgruntled customers.
Posting up a complaint only gives one side of the story. The other party then has the choice of either not responding and allowing these negative comments to exist forever without rebuttal, or to dive in and face trial by social media.
I'm sure that most traders would rather be spending time managing their businesses than having to defend themselves from forum attacks.
There is then the matter of not feeding the desires of the popcorn-munchers of which there is a small but highly vocal contingent on this very forum: folks with too much time on their hands who love to stir things up. This is not information, it's noise and it lowers the quality of the conversation for everyone else.
However - many bad customer experiences are the result of a misunderstanding which is soon resolved. Most traders are honest operators, not cowboys who need naming and shaming, and even the best traders have had disgruntled customers.
Posting up a complaint only gives one side of the story. The other party then has the choice of either not responding and allowing these negative comments to exist forever without rebuttal, or to dive in and face trial by social media.
I'm sure that most traders would rather be spending time managing their businesses than having to defend themselves from forum attacks.
There is then the matter of not feeding the desires of the popcorn-munchers of which there is a small but highly vocal contingent on this very forum: folks with too much time on their hands who love to stir things up. This is not information, it's noise and it lowers the quality of the conversation for everyone else.
I think giving honest and open opinions on companies via a forum is important because then everyone can read the views and make their choice if they wish to use the company or not.
Assuming there is an issue and someone posts about it and then the company solve the issue, the original poster can always update and explain how the issue was solved. This is important in case someone else is having the same issue.
05 June 2015, 09:30 AM
#28
Scooby Regular
That's the issue though, it's the information the user gives. You're assuming that the poster will be irate and give a unrealistic view of the situation by claiming the business will have to defend from attacks.
I think giving honest and open opinions on companies via a forum is important because then everyone can read the views and make their choice if they wish to use the company or not.
Assuming there is an issue and someone posts about it and then the company solve the issue, the original poster can always update and explain how the issue was solved. This is important in case someone else is having the same issue.
I think giving honest and open opinions on companies via a forum is important because then everyone can read the views and make their choice if they wish to use the company or not.
Assuming there is an issue and someone posts about it and then the company solve the issue, the original poster can always update and explain how the issue was solved. This is important in case someone else is having the same issue.
doesnt work like that, SN always folds and deletes posts mate
05 June 2015, 10:29 AM
#29
That's the issue though, it's the information the user gives. You're assuming that the poster will be irate and give a unrealistic view of the situation by claiming the business will have to defend from attacks.
I think giving honest and open opinions on companies via a forum is important because then everyone can read the views and make their choice if they wish to use the company or not.
Assuming there is an issue and someone posts about it and then the company solve the issue, the original poster can always update and explain how the issue was solved. This is important in case someone else is having the same issue.
I think giving honest and open opinions on companies via a forum is important because then everyone can read the views and make their choice if they wish to use the company or not.
Assuming there is an issue and someone posts about it and then the company solve the issue, the original poster can always update and explain how the issue was solved. This is important in case someone else is having the same issue.
As I said earlier, if a customer genuinely feels ripped off and has taken reasonable steps to resolve directly, then by all means go public. However the vast majority of situations do not fall into this category, nor are they usually black and white in favour of one side or another. Arguing in public rarely accomplishes anything.
Even the traders are at it themselves – I was disappointed to see a thread the other week started by a well-known trader picking an argument with another one in a case where there were evidently two sides to the story, and which was quickly resolved offline. The braying hordes were entertained; the rest of were left shaking our heads.
